Reelo is a customer loyalty and engagement platform that helps businesses create personalized experiences to increase customer loyalty and retention.
Not specified
INR 10.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Product Designer Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market FB and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast easy for businesses to understand more about their customers and continuously engage with them in a smart automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the opportunity We re looking for a creative and passionate Product Designer to join our core team at Reelo. We believe that beautiful and empathetic UX can be the difference between a product flying or dying. You will be working on challenging problems in a results-focused work environment for a global SaaS product and an emerging brand. You will be responsible for the design of core product flows and interactions, prototyping, and asset creation. With the aim to empower millions of restaurant retailers to grow succeed, your work will have a significant impact from day one. This is a highly cross-functional role that requires a close partnership with engineering, customer success marketing teams. Youll have the opportunity to build this grounds-up and lead the Product Design function. What will you do One of the most high-impact design decisions we took when we started up was to be delight-led . Working with cross-functional teams (engineers, product manager, marketers, customer success, fellow designers) to drive design vision and strategy that meets the needs of our users. Applying strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly for internal stakeholders, partners and customers Understand customer needs and product priorities, and transform that understanding into user-centered design concepts, products, interfaces and experiences for mobile and web. Develop, manage and evolve a product design system. Visualize large data sets for storytelling and explanation. Use data analytics, consumer insights and research data to inform design decisions Design systems and high-quality experiences that translates complexity into simplicity and creates simple, elegant experiences that feel magical Constantly see the big picture while keeping a keen eye on details What you need Min 3+ years of design experience Strong understanding and application of user-centered design methods and principles. Proficiency with the latest tools to build design and a strong desire to learn new ones. Figma expertise is preferred. Experience building products for web and mobile A sharp eye for details and a pulse on current trends in the design space Strong communication skills - able to effectively organise and communicate your thoughts to teammates and across the organisation Passion for talking to the customers to understand their problems, perspective, mental models, pain-points and aspirations. Experience working and collaborating with diverse teams in a dynamic, rapid-growth environment. Comfort with an iterative design process that includes giving, accepting and acting on feedback. A portfolio showing your high-quality, thoughtful UI and UX work Someone with a good sense of humor You re entrepreneurial; you don t need direction; youre self-driven, energetic, enthusiastic, adaptable and a team player. If you dont think you meet all the criteria above but still are interested in the opportunity, please apply! Its impossible for one person to check every box, and were looking for someone who is willing to grow with us create impactful work!
Not specified
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market FB and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast easy for businesses to understand more about their customers and continously engage with them in a smart automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the opportunity We are looking for an ambitious and passionate Product Manager Owner to join the core team who can translate customer insights into incredibly simple and elegant systems and products. The role we re looking to fill is a career defining opportunity for someone passionate about this mission as well as product management and wants to work with a founding team of engineers, designers and marketers. As a Product Owner, you will need to find simple answers to complex issues, and create large scale impact to thousands of customers using our products and services. Your job will be to help businesses drive customer engagement, deliver better experience, and boost customer loyalty, all while making the experience feel more fun, connected, and personal. The task is not only to define what to build, but also to know how it will get built using the expertise of the tech and design teams - always keeping in mind customer needs and business goals. This is an ideal opportunity for someone looking to join a venture at a growth stage and be part of its 10-100 journey. Youll have the opportunity to build this program grounds-up. What will you do Understand our business strategy, identify business problems and opportunities that can change the trajectory of the business Represent the customer. Actively speak with customers and understand how Reelo is used to build products and features that continue to delight customers and generates revenue for them. If they grow we grow. Manage the roadmap: effectively prioritize business opportunities from a wide range of inputs, understand and prioritise this work so your team is always working on the most impactful projects Translate these problems / opportunities into tangible customer problems, through research and regular interaction with customers; define and frame those problems for the team Collaborate with our team in thinking big, to imagining future solutions that solve these problems Scope these solutions to their smallest coherent state to ship to customers as early as you can Constantly evaluate if your solutions have solved the customer problem delivered on the business opportunity through quantitative and qualitative measures, with customer testing, betas A/B experimentation. Own and maintain the quality of the product; deliver world-class software in every release. Motivate a group of committed, smart people to do the best work of their careers What you need Customer focused with deep empathy and understanding of customer needs, concerns and experience of end user of the product Keen eye for detail with very strong analytics and problem-solving skills Impeccable communication skills, used to getting hands dirty, and willingness to become an all-rounder (business, data, engineering, product, design, leading, and coaching) Ability to uncover deep customer insights, and ability to act on them quickly Your natural muscle should be to make things simpler, and not make things more complex Data-oriented and curious about how customers use the products through latest tools Goal-oriented and able to articulate trackable and impactful metrics Able to think deeply about product design decisions and have an understanding of how to create product experiences and simple user interfaces Be able to earn the respect of everyone you work with (especially engineering teams) Understand that this is the hardest and most pivotal job at Reelo, and it will take all your energy to excel at this role High IQ as well as high EQ - good enough is not good enough You re entrepreneurial; you don t need direction; youre self-driven, energetic, enthusiastic, adaptable and a team player. If you dont think you meet all the criteria above but still are interested in the opportunity, please apply! Its impossible for one person to check every box, and were looking for someone who is willing to grow with us create impactful work! Ready to apply Reelo has a positive, diverse, and supportive culture we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello
Not specified
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Why Reelo In today s customer-centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market FB and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast easy for businesses to understand more about their customers and continuously engage with them in a smart automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the opportunity As an Inside Sales Manager, your role is to lay the foundation for Reelo Sales by training and handling a team of 4-5 members. Train them regarding how to engaging with prospects and customers, helping them understand the value of Reelo, and moving them forward in the sales process. As Reelo s first point of contact, you and your team play a key role in building the Reelo brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting. We strongly believe in the overall growth and continued development of each new hire. In joining the Business Development team at Reelo, you join a community that believes in development and promotion from within. Were looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career. Job Location - Ahmedabad, Gujarat (Work from Office) What will you do Providing a great experience for Reelo s prospective Enterprise customers Engaging with potential and current customers to assess mutual fit Be organized, manage your pipeline well and achieve sales goals on a monthly, quarterly and yearly basis. Maintaining an up-to-date knowledge of our product and its value to customers Develop in-depth knowledge of the market, trends, customers, competition Demonstrating an ability to attract new customers Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets. Get inputs from customers on features to improve the product and conversions, and share feedback with product team What you need 5+ years of work experience in Enterprise Sales (and/or SaaS experience is a +) Team Handling experience of 2+ Years Excellent written and verbal communication in English Exceptional listening skills combined with the ability to synthesize information An extrovert: The ability to socialize and strike a conversation is of utmost importance. Intellectual curiosity and problem solving A Hustler: Perseverance and a go-getter who will find a way to make it happen Data-driven: Should be an enthusiast of numbers and be able to draw insights based on the data Strong organization and time management You re entrepreneurial; you don t need direction; youre self-driven, energetic, enthusiastic, adaptable and a team player. If you dont think you meet all the criteria above but still are interested in the opportunity, please apply! Its impossible for one person to check every box, and were looking for someone who is willing to grow with us create impactful work!
Not specified
INR 1.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Why Reelo In today s customer-centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market FB and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast easy for businesses to understand more about their customers and continuously engage with them in a smart automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the Role: We are looking for a proactive and results-driven Sales Development Representative (SDR) to join our dynamic team. This role requires an individual who is comfortable with outbound calling, scheduling demos, and acting as a key coordinator between the Sales team and clients. The ideal candidate will have strong communication skills, a knack for building relationships, and the ability to manage and maintain essential sales data. Location: Ahmedabad, Gujarat. (Work form Office) Employment Type: Full-Time What will you do : Conduct outbound calling to potential leads and cold prospects to generate interest. Schedule product demos and coordinate between the Sales team and clients. Follow up with leads to ensure seamless communication and move opportunities further into the sales pipeline. Collaborate with the Sales team to prioritize outreach efforts and strategies. Maintain accurate and up-to-date records of leads, calls, and client interactions in the CRM or database. Assist in gathering client requirements and addressing initial inquiries. Provide regular updates and reports on calling activities and lead generation outcomes. What will you need : Excellent communication and interpersonal skills, both verbal and written. 1+ years of experience in Sales Development, Pre-Sales, or a similar role. Ability to perform cold calling confidently and handle rejections professionally. Strong coordination and organizational skills to manage multiple leads and schedules. Proficiency in MS Excel/Google Sheets and CRM tools is a plus. Self-motivated, target-oriented, and eager to contribute to the team s success.
Not specified
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Customer Success Specialist Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market FB and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast easy for businesses to understand more about their customers and continously engage with them in a smart automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the opportunity As Reelo grows, were looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers. This is a Work from Office role in Ahmedabad, Gujarat What will you do Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts Proactively reaching out to customers to ensure they are getting success using Reelo. Respond professionally to incoming inquiries from your customers. Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of. Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better. Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions. What you need Past experience in account management/client services roles across A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer Excellent verbal, written communication, and presentation skills. Ability to respectfully handle complaints/ escalations A very consultative approach and passion for speaking to customers everyday Passion for technology and keeping up with latest trends Great attention to details Being tactful and providing best practices to customers to ensure they are seeing success using Reelo Organizational skills and experience improving processes The ability to explain complex topics in easy to understand and concise language Demonstrated drive to exceed performance expectations and ability to work with change. Remember that there s no such thing as the perfect candidate or background, which is what makes us unique and successful!
Not specified
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market FB and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast easy for businesses to understand more about their customers and continously engage with them in a smart automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the Role: We are seeking a proactive and results-driven Enterprise Sales Associate to join our Sales team. In this role, you will be at the forefront of engaging enterprise clients, delivering impactful product demos, and driving deal closures. Your ability to communicate effectively, manage relationships, and negotiate successfully will be critical to our growth in the enterprise segment. What will you do : Conduct high-quality product demos for enterprise clients to showcase value propositions. Build and nurture relationships with key stakeholders to understand their needs and offer tailored solutions. Take ownership of the entire sales cycle, from initial contact to deal closure. Follow up on demo calls, addressing queries and concerns promptly to maintain strong client engagement. Negotiate terms and pricing with clients while ensuring alignment with company goals. Maintain and update accurate records of leads, prospects, and sales activities in the CRM. Collaborate with the internal team to ensure seamless onboarding and implementation for clients. Stay up-to-date with industry trends and competitors to strategically position our offerings. What do you need : 1-3 years of experience in B2B sales, enterprise sales, or a related role. Strong communication skills in English, both verbal and written. Proven ability to deliver engaging product demonstrations and presentations. Experience with sales processes, client follow-ups, and closing deals. Excellent negotiation and interpersonal skills. Proficiency in using CRM tools and maintaining data hygiene. A proactive and self-motivated approach to achieving and exceeding targets. Bachelors degree in Business Administration, Sales, Marketing, or a related field is preferred. If you dont think you meet all the criteria above but still are interested in the opportunity, please apply! Its impossible for one person to check every box, and were looking for someone who is willing to grow with us create impactful work! Ready to apply Reelo has a positive, diverse, and supportive culture we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello
Not specified
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
About Reelo: Reelo is revolutionizing how businesses engage and retain their customers by offering an innovative platform for loyalty programs, customer insights, and automated campaigns. We empower businesses to create meaningful relationships with their customers and achieve sustainable growth. Role Overview: We are looking for a motivated and experienced Team Leader - Customer Success to join our growing team. The TL will manage and mentor a group of Customer Success Managers (CSMs), ensuring high retention, adoption, and growth metrics while driving customer success strategies at scale. Key Responsibilities: Team Management: Oversee and guide a team of 7-8 CSMs, ensuring they meet performance metrics. Regularly audit customer interactions, including calls, emails, and engagements, to identify areas for improvement and provide actionable feedback. Conduct weekly review meetings and bi-weekly coaching sessions to address gaps and improve team outputs. Retention Growth: Own team metrics, including Renewal Rate and Net Revenue Retention (NRR). Collaborate with CSMs to identify upsell, cross-sell, and expansion opportunities. Customer Advocacy: Ensure CSMs maintain high engagement levels through regular check-ins, QBRs, and proactive outreach. Serve as an escalation point for critical issues and collaborate with cross-functional teams for resolution. All Hands on Deck (Initial 3 Months): As part of Reelo s growth-focused culture, the TL will manage their own onboarding and reactivation accounts during the initial three months. Deliver results on these accounts to establish mastery over metrics and product knowledge, enabling effective team coaching and performance management. Process Improvement: Develop and implement standardized processes for onboarding, customer engagement, and performance tracking. Collaborate with internal teams to streamline workflows and improve efficiency. Performance Monitoring: Track and report on key metrics, including onboarding completion, feature adoption, and NPS. Establish and monitor performance improvement plans (PIPs) for underperforming team members. Required Skills and Experience: 2-4 years in Customer Success, Account Management, or similar roles, with at least 1-2 years in a leadership capacity. Proven experience driving customer retention and growth. Strong analytical skills to interpret data and implement action plans. Excellent communication, coaching, and interpersonal skills. Familiarity with SaaS metrics like NRR, churn, and customer health scoring. Why Join Us: Be part of a high-growth SaaS startup with a clear vision and goals. Opportunity to shape and scale a dynamic Customer Success team. Work in an all-hands-on-deck culture where your contributions directly impact the company s success.
Not specified
INR 2.0 - 5.0 Lacs P.A.
Work from Office
Full Time
Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market FB and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast easy for businesses to understand more about their customers and continously engage with them in a smart automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io About the opportunity This role offers the opportunity to handle comprehensive financial management, from calculating incentives, TDS, and tax deductions to preparing monthly PL reconciliations. You ll manage key compliances (GST, PF, ESIC) and collaborate closely with the CA to prepare financial statements. The position also involves optimizing departmental ROI, streamlining recurring invoicing, and ensuring legal compliance, making it ideal for those looking to deepen their expertise in finance and accounting operations. What will you do Calculate incentive reports, TDS deductions, and tax deductions. Charge customers for services and create recurring invoices. Calculate department-wise ROI. Prepare reconciliation of PL (Accrual vs. Cash) on a month-on-month basis. Manage salaries, PF, ESIC, GST, TDS compliances, and vendor payments. Coordinate with the CA to assist in creating financial statements, including balance sheets, income statements, and cash flow statements. Make Tally entries and conduct GST calculations. Update key metrics of the company on a daily basis. Collaborate with internal departments to gather financial data, provide insights, and support decision-making processes. Ensure compliance with accounting standards, regulations, and company policies. Maintain accurate and up-to-date documentation of financial processes and procedures. Ensure the company is fully compliant from all legal perspectives, including GST, Professional Tax, PF, ESIC, TDS, and returns. Qualifications: Chartered Accountant with 1 to 4 Years of experience. Numbers Oriented Person. Solid knowledge of accounting principles, financial reporting, and GAAP. Proficiency in using accounting software and MS Excel for financial analysis. Experience with financial statement preparation and analysis. Strong analytical skills and attention to detail. Excellent verbal and written communication skills. Ability to work effectively in a team and collaborate with cross-functional departments. Knowledge of relevant accounting standards and regulations. Ready to apply Reelo has a positive, diverse, and supportive culture we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking, and, above all, collaborative. If this sounds like a good fit for you, why not say hello
Not specified
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
PPC Executive : Why Reelo In today s customer centric world, it s important for every business to market like the best brands in the world. As competition for customers attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360 view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning. Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We understand that its easier than ever to start a restaurant & retail business, it s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth: 1. Getting people to make their first purchase. 2. Getting those people to come back and buy again (and again and again). These businesses and their teams already have 1,000 things to do wrestling with overly complicated marketing tools doesn t need to get added to the list. Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort. There is a massive opportunity in front of us. We re building a business that is big, meaningful, and lasting. For that, we re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we d love to hear from you. Read more on https://www.reelo.io Location: Ahmedabad / Remote Employment Type: Full-time We are looking for a PPC Executive to manage and optimize paid ad campaigns across Google Search, Meta, and Bing Ads. If you love numbers, enjoy testing strategies, and know how to maximize ROI, this role is for you! What You ll Do Plan, launch & manage ROI-focused campaigns across Google Search, Meta, Bing Ads, and YouTube Ads. Adjust bids, test creatives, refine targeting, and maximize ROAS. T rack and report campaign performance Make landing pages work harder to improve conversion rates. Crack YouTube Ads Stay ahead of the game keep up with the latest trends, algorithm updates, and platform changes. What You Bring to the Table 1-3 years of hands-on experience managing Google Ads, Meta Ads, Bing Ads & YouTube Ads with a focus on revenue-driven results. Proven track record of hitting performance targets & scaling ad campaigns profitably. Strong knowledge of Google Analytics, Google Tag Manager, and Clarity. Experience optimizing for CPL, CPA, ROAS, and revenue growth. Bonus points if you ve worked with remarketing, display ads, automation tools, or video ad strategies. Why You ll Love Working With Us Work with a fast-growing team that thrives on innovation & performance. Manage revenue-driven campaigns and see your impact in real-time. Keep leveling up access to learning, experimentation & industry trends. Own your numbers set strategies, optimize, and hit revenue targets with autonomy. Your ideas matter test, scale, and grow without red tape! If you re results-driven, passionate about PPC, and thrive on achieving targets let s talk!
Not specified
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Respond promptly and professionally to incoming customer inquiries on telephone, chat, and email. Take charge of customer issues from start to finish while working in a dynamic and fast-paced environment. Resolve tickets and coordinate with the right teams to achieve satisfaction. Being the one responsible for ensuring that all customers have a great experience with the product, a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of. Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better. Working directly with product teams to identify current issues and synthesis the diverse feedback you hear from our customers, we offer informed opinions on potential solutions. What you need? Remember that there s no such thing as the perfect candidate or background, which is what makes us unique and successful! Passion for talking to customers all day, every day A genuine enjoyment of technology Excellent verbal and written communication skills. Great problem-solving abilities and attention to detail Being comfortable in handling stressful situations such as dealing with customer frustrations, the unavailability of a critical feature, and coordinating with different teams and resources to find a workable solution to manage the requirement Organisational skills and experience in improving processes Assist in other operational work The ability to explain complex topics in easy-to-understand and concise language [English & Hindi] Demonstrated drive to exceed performance expectations and the ability to work with change. An understanding of internet culture You re entrepreneurial; you don t need direction; youre self-driven, energetic, enthusiastic, adaptable, and a team player.
Not specified
INR 2.0 - 6.0 Lacs P.A.
Work from Office
Full Time
About the role: We are looking for a passionate Hybrid Mobile App developer who is passionate about building next level usability problems with great mobile solutions to join our core engineering team at Reelo to build worlds leading customer engagement platform for Small & Mid Enterprise retailers. Were a small team and this is an opportunity for a motivated, driven person to make an impact in an organization that is growing fast. You will learn a lot and take ownership of multiple responsibilities, with scope for growth as the organization scales. Youll have the opportunity to build the program from the ground up. What you ll need: 1+ years of proven experience as a mobile app developer, with a focus on Flutter or React Native based applications Strong knowledge of Dart (Flutter) or JavaScript/TypeScript (React Native) Experience in Swift or Kotlin or X-Code is an added advantage Strong portfolio showcasing exceptional mobile app development and user experiences elements Familiarity in design tools such as Figma, Adobe XD, or Sketch. Experience with libraries and APIs, specifically those related to health and fitness hardware and Geolocation (e.g. HealthKit, Maps, etc) Knowledge of Flutter or React Native s UI framework, widgets, and design conventions Experience with version control systems like Git and deployment automations Understanding of mobile design principles and usability Experience in deploying apps to the Apple App Store and Google Play Store What you ll do: Design, develop, and maintain cross-platform mobile applications using Flutter or React Native Lead/manage the development, maintenance, and deployment pipeline of our mobile app Collaborate with designers, product managers, and backend developers to integrate APIs and deliver flawless user experiences Write clean, maintainable, and efficient code with a focus on performance optimization Implement intuitive UI/UX designs, animations, and responsive layouts Conduct usability testing and gather user feedback to improve the mobile app experience Conduct code reviews, testing, and deploy updates while ensuring app reliability Stay updated on the latest mobile design trends, tools, and Flutter capabilities
Not specified
INR 10.0 - 11.0 Lacs P.A.
Work from Office
Full Time
We re looking for a creative and passionate Product Designer to join our core team at Reelo. We believe that beautiful and empathetic UX can be the difference between a product flying or dying. You will be working on challenging problems in a results-focused work environment for a global SaaS product and an emerging brand. You will be responsible for the design of core product flows and interactions, prototyping, and asset creation. With the aim to empower millions of restaurant retailers to grow succeed, your work will have a significant impact from day one. This is a highly cross-functional role that requires a close partnership with engineering, customer success marketing teams. Youll have the opportunity to build this grounds-up and lead the Product Design function. What will you do One of the most high-impact design decisions we took when we started up was to be delight-led . Working with cross-functional teams (engineers, product manager, marketers, customer success, fellow designers) to drive design vision and strategy that meets the needs of our users. Applying strategic thinking to visualize ideas and concepts and communicate them effectively and compellingly for internal stakeholders, partners and customers Understand customer needs and product priorities, and transform that understanding into user-centered design concepts, products, interfaces and experiences for mobile and web. Develop, manage and evolve a product design system. Visualize large data sets for storytelling and explanation. Use data analytics, consumer insights and research data to inform design decisions Design systems and high-quality experiences that translates complexity into simplicity and creates simple, elegant experiences that feel magical Constantly see the big picture while keeping a keen eye on details What you need Min 3+ years of design experience Strong understanding and application of user-centered design methods and principles. Proficiency with the latest tools to build design and a strong desire to learn new ones. Figma expertise is preferred. Experience building products for web and mobile A sharp eye for details and a pulse on current trends in the design space Strong communication skills - able to effectively organise and communicate your thoughts to teammates and across the organisation Passion for talking to the customers to understand their problems, perspective, mental models, pain-points and aspirations. Experience working and collaborating with diverse teams in a dynamic, rapid-growth environment. Comfort with an iterative design process that includes giving, accepting and acting on feedback. A portfolio showing your high-quality, thoughtful UI and UX work Someone with a good sense of humor You re entrepreneurial; you don t need direction; youre self-driven, energetic, enthusiastic, adaptable and a team player.
Not specified
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
As an Inside Sales Manager, your role is to lay the foundation for Reelo Sales by training and handling a team of 4-5 members. Train them regarding how to engaging with prospects and customers, helping them understand the value of Reelo, and moving them forward in the sales process. As Reelo s first point of contact, you and your team play a key role in building the Reelo brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting. We strongly believe in the overall growth and continued development of each new hire. In joining the Business Development team at Reelo, you join a community that believes in development and promotion from within. Were looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career. Job Location - Ahmedabad, Gujarat (Work from Office) What will you do Providing a great experience for Reelo s prospective Enterprise customers Engaging with potential and current customers to assess mutual fit Be organized, manage your pipeline well and achieve sales goals on a monthly, quarterly and yearly basis. Maintaining an up-to-date knowledge of our product and its value to customers Develop in-depth knowledge of the market, trends, customers, competition Demonstrating an ability to attract new customers Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets. Get inputs from customers on features to improve the product and conversions, and share feedback with product team What you need 5+ years of work experience in Enterprise Sales (and/or SaaS experience is a +) Team Handling experience of 2+ Years Excellent written and verbal communication in English Exceptional listening skills combined with the ability to synthesize information An extrovert: The ability to socialize and strike a conversation is of utmost importance. Intellectual curiosity and problem solving A Hustler: Perseverance and a go-getter who will find a way to make it happen Data-driven: Should be an enthusiast of numbers and be able to draw insights based on the data Strong organization and time management You re entrepreneurial; you don t need direction; youre self-driven, energetic, enthusiastic, adaptable and a team player.
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