Regional Customer Care Incharge

5 - 10 years

10.0 - 20.0 Lacs P.A.

Pune, Bhopal

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Complaint ManagementEscalation ManagementComplaint SpecialistCustomer ExperienceCustomer EscalationCxComplaints ResolutionCustomer SatisfactionCustomer RetentionIssue Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

GCRM Complaint dump downloading and sending acknowledgement mail within 3 hours from region MIS of pending complaints TPSM wise & Dealer wise sharing Pending complaints follow ups with dealer follow ups with dealers and regular updates in GCRM

Staffing and Recruitment
Fairfield

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