Regional Operations Manager

Job Description

Job Title: Regional Operations Manager Job Overview: The Regional Warehouse Operations Manager will oversee and manage all warehouse operations across the South region. This role is crucial in ensuring efficient and cost-effective operations within the region's warehouses, optimizing processes, leading teams, and maintaining a high standard of inventory management, logistics, and distribution. The ideal candidate will demonstrate strong leadership skills, operational expertise, and a commitment to achieving key performance metrics. Key Responsibilities: Warehouse Operations Management: Oversee day-to-day operations of multiple warehouses in the South region, ensuring efficient inventory management, order fulfillment, and timely dispatch of goods. Ensure compliance with company policies, safety regulations, and industry best practices to optimize warehouse productivity and minimize risks. Drive operational improvements to increase warehouse throughput, reduce operational costs, and maintain accuracy in inventory levels. Team Leadership and Development: Lead, motivate, and develop warehouse teams across various locations, ensuring high performance, engagement, and accountability. Conduct regular performance evaluations, offer training programs, and provide feedback to enhance individual and team productivity. Ensure effective workforce planning, staffing, and scheduling for peak and off-peak periods. Inventory and Stock Management: Ensure accurate tracking of stock and inventory across all regional warehouses, minimizing discrepancies and ensuring real-time visibility of stock levels. Implement and monitor inventory control procedures to prevent stockouts, overstock, and inventory shrinkage. Manage the reconciliation of stock records, and work closely with supply chain teams to resolve any discrepancies. Logistics and Distribution Coordination: Coordinate with the logistics team to ensure timely and efficient distribution of products to customers and stores within the region. Optimize routing and transportation logistics for cost-effective and timely deliveries. Develop and implement strategies for reducing lead times and improving service levels. Budget and Resource Management: Prepare and manage the regional warehouse operations budget, ensuring cost control and budget adherence while maintaining operational efficiency. Ensure proper resource allocation (staff, equipment, technology) to meet operational needs without exceeding budget. Safety, Compliance, and Quality Control: Ensure all warehouse facilities are compliant with safety regulations and health standards. Promote a culture of safety, ensuring that employees are trained on safety procedures and best practices. Conduct regular safety audits, inspections, and risk assessments to mitigate potential hazards. Performance Monitoring and Reporting: Develop, track, and report on key performance indicators (KPIs) related to warehouse operations, including inventory accuracy, order fulfillment rates, and cost-efficiency. Use data analysis to identify trends and areas for improvement in operational performance. Provide regular reports to senior management on warehouse activities, challenges, and achievements. Continuous Improvement: Drive initiatives for continuous process improvement using Lean, Six Sigma, or other methodologies to enhance operational efficiency. Implement technology solutions, automation, or best practices to streamline workflows and reduce manual effort. Qualifications & Experience: Education: Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field. A Masters degree or certifications in logistics/warehouse management is a plus. Experience: Minimum 5 years of experience in warehouse or logistics operations, with at least 3 years in a leadership or management role. Strong understanding of warehouse management systems (WMS), inventory control, and supply chain operations. Proven experience in managing large teams and operations across multiple locations or warehouses. Experience with warehouse automation or material handling technologies is a plus. Skills: Strong leadership and team management abilities. Excellent problem-solving, organizational, and time-management skills. Ability to work under pressure and manage multiple priorities. Proficient in using warehouse management systems (WMS), Microsoft Office Suite, and other relevant software tools. Other: Willingness to travel within the South region to visit warehouses and sites as needed. Strong understanding of logistics, transportation, and distribution management. Ability to drive change and adapt to evolving business needs. Work Environment: The role will involve regular visits to warehouses across the region. Occasional long working hours may be required during peak times or operational demands.