Job Description

Desired - MBA. Essential - B.Com \ BMS Graduate Role & Responsibilities: Responsible for the day-to-day activities of reporting and exception monitoring, one point contact for escalations. Understanding of Middle office / Settlements and Trade life cycle processes for the products covered Good understanding of IT infrastructure and Front office / Middle Office systems Manage system and IT implementation for functional area Extensive communication and liaising with the internal departments, Middle Offices and external counterparties Resolution of escalated issues and quick turnaround of urgent breaks and queries Participation for implementing process / firm wide initiatives and identify process improvements. Drive efficiency opportunities in the daily workflow Sound understanding of EMEA & US jurisdictions like ESMA, FCA, CFTC, SEC Understanding of risk within the process and ensure adequate controls are implemented to manage NACK s, reconciliation breaks. Ensure escalation protocols are understood and strictly adhered. Participate in upcoming regulation changes, understand the impact to organization, gather requirement, prioritization, testing & implementation Key Skills Knowledge of assigned product/functional area and thorough understanding of the entire operations function Detailed operational and technical knowledge of a range of products, processes & systems Excellent communication skills - Verbal and Written Time management and prioritization skills with the ability to handle high volumes Extremely good attention to details Excellent knowledge of MS Excel, Word and Powerpoint Good comprehension and assimilation skills Ability to deliver under tight and stressful situations An effective team player with excellent communication and people management skills Conceptual and analytical thinking - ability to resolve complex problems and issues Controls and risk management mindset Key Accountabilities Direction and development of their supervisors, and the overseeing of performance management for the group. Participation in Recruitment, Performance Management, Environmental projects. Ability to initiate & implement controls and manage risk. Ability to influence strategy. Proactively maintaining effective working relationships with clients. Anticipating delays in business situations and reallocates resources to meet deadline. Providing clear direction and leadership. Provide mentoring. Initiate & Chair meetings. Demonstrate an understanding of firm financials/personal expense. Commitment to values and goals of firm must be demonstrated Process Optimization : Identify opportunities to streamline and standardize processes across the Reg ops. Drive initiatives to eliminate inefficiencies, reduce manual interventions, and enhance service quality through automation. Performance Monitoring : Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs). Conduct regular performance reviews and implement corrective actions as needed. Technology Integration : Collaborate with technology teams to ensure that operational systems and platforms are aligned. Lead the evaluation, selection, and implementation of new technologies. Audit & Control : Work closely with internal audit, compliance, and risk management teams. Lead efforts to address any audit findings or control gaps and ensure that corrective actions are implemented effectively. Talent Development : Invest in the ongoing development of the Reg ops team, ensuring that they have access to training, mentorship, and career advancement opportunities. Build a strong pipeline of future leaders within the function. Benchmarking & Best Practices : Regularly benchmark the performance of the team through KPI s. Use these insights to drive improvements in service delivery, operational efficiency, and risk management.