Relationship Manager – Home Loan Sales (DSA)

Job Description

Job Title: Relationship Manager – Home Loan Sales (DSA) Location: Delhi / Gurgaon / Bangalore Department: Sales Reports To: Area Sales Manager Job Type: Full-Time About the Role: We are looking for a dynamic and result-driven Relationship Manager – Home Loan Sales (DSA) to join our growing team. In this role, you will be responsible for driving home loan sales through a network of Direct Sales Agents (DSAs) . You will play a pivotal role in business development, customer relationship management, and ensuring a smooth end-to-end loan process for clients. Key Responsibilities: 1. Sales & Business Development: Achieve home loan sales targets through DSAs. Identify, recruit, and onboard new DSAs to expand sales reach. Strategize and implement lead generation and conversion techniques. Guide and train DSAs to improve performance and closing rates. 2. Customer Relationship Management: Build and maintain strong relationships with customers. Ensure an exceptional customer experience throughout the loan process. Resolve queries and concerns promptly. Coordinate with internal teams for smooth processing and disbursement. 3. Loan Process Management: Assist DSAs in collecting accurate and complete documentation. Review applications to ensure compliance with internal policies. Collaborate with credit and operations teams for timely approvals. 4. Market Knowledge: Stay informed on home loan trends, market conditions, and competitors. Share market insights to refine business strategies. 5. Reporting & Compliance: Maintain regular reports on sales metrics and DSA performance. Ensure compliance with company policies and regulatory requirements. Keep customer and sales records updated in CRM systems. Requirements: Education: Graduate in any discipline (background in finance, sales, or marketing preferred). Experience: 2–3 years in home loan or financial product sales. Experience managing DSAs or sales teams is an added advantage. Skills: Excellent communication and interpersonal skills. Strong negotiation and relationship-building abilities. In-depth knowledge of home loan products and market dynamics. Ability to mentor and motivate sales agents. Technical Proficiency: Comfortable with MS Office, CRM platforms, and loan processing tools. Why Join Us? Opportunity to work in a fast-paced, growth-oriented environment. Expand your professional network in the financial services industry. Competitive compensation and performance-based incentives. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Experience: DSA: 2 years (Required) Work Location: In person