Relationship Manager/Party Manager

2 - 4 years

4.0 - 8.0 Lacs P.A.

Ludhiana

Posted:2 months ago| Platform: Naukri logo

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Skills Required

HospitalityReport generationLogistics planningSalesNetworkingTime managementBanquet salesCustomer serviceEvent planningCRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role responsibilities Proactively sourcing and generating and identify leads for party bookings through various channels such as online platforms, referrals, partnerships, and networking. Following up with leads in a timely manner and effectively converting them into confirmed bookings. Promote and sell our party packages, upselling additional services and offerings to maximize revenue. Provide excellent customer service by promptly responding to inquiries, addressing concerns, and guiding customers through the party planning process. Collaborate with internal teams, including operations and event planning, to ensure seamless coordination and execution of parties. Conduct thorough needs assessments and consultations with customers to understand their party requirements and preferences. Create customized party proposals and quotes based on customer needs, ensuring accuracy and attention to detail. Follow up with leads in a timely manner, nurture relationships, and effectively close sales to achieve monthly/quarterly targets. Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.. Requirements: Previous experience in sales, preferably in the hospitality, event planning, Banquet sales, or party industry. Strong interpersonal and communication skills, with the ability to build rapport and effectively present ideas to customers. Proven track record of meeting or exceeding sales targets and driving revenue growth. Excellent organizational and time management skills to handle multiple leads, tasks, and priorities simultaneously. Ability to work independently as well as collaboratively within a team-oriented environment. Knowledge of party planning logistics and an understanding of customer preferences for party themes, activities, and offerings. Proficiency in using CRM software and other sales tools to manage leads, track progress, and generate reports. Flexibility to work evenings, weekends, and holidays as required to accommodate customer schedules and event needs. High energy, enthusiasm, and a passion for delivering exceptional customer experiences. Join our dynamic and growing team, and be part of creating unforgettable party experiences for our customers.

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