Roles and Responsibilities POSITION RESPONSIBILITIES / REQUIREMENTS:The Assistant Manager- Key Accounts / Key Accounts Manager is responsible for managing existingcustomers and winning new ones.The person will report to the National Key Account Manager. The incumbent will have to work as part ofa multi-functional team and this involves collaboration with the internal team and external stakeholders.GENERAL DUTIES & RESPONSIBILITIES: Should be able to manage existing customersCustomer retentionAnnual contract renewal with price increaseCollection / DSO managementUp-selling New Business Development Market survey, competitor analysis to understand gaps of our services Control cost and work within the allocated budget Support the service team by providing client feedback Attend to other work-related duties as may be assigned to you from time to timeKEY DELIVERABLES: Customer (Revenue) retention of 95%+ On-time customer contract renewal of 100% Price increase from existing customers as per target set Manage collection and DSO as per targets set Generate new sales from existing and new customers as per the Monthly, Quarterly andYearly target setCORE COMPETENCIES: Excellent Customer Relationship management skills Good communication both verbal and written Proven track record of customer management and business development Ability to work with cross-functional teamsEDUCATIONAL REQUIREMENTS Bachelors Degree (or its equivalent) with overall sales experience of 6+ years of which 2years should have been in Managing Key Accounts Fair knowledge of the geography in which the position will be based Good working knowledge of Word, Excel and PPTPerks and Benefits Attractive Base SalaryAnnual Performance Based BonusGroup Mediclaim Insurance PolicyTravel Reimbursement

Job Responsibilities:Team Handling, Maintaining P&L account of allocated region Perform cost-benefit and needs analysis of existing/potential clients to meet their needs Maintain positive business relationships Reach out to large customers through Data mining & developing referrals from existing accountsDevelop new business opportunities with the team to acquire NEW Large & BIG accounts Expedite the resolution of customer problems and complaints to maximise satisfaction Collaboration with the internal team and external stakeholders. Analyse the territory/markets potential, Competition products and services, track sales reports Drive collection, collection & keep DSO Days in controlDevelop team for future roles by effective training & coachingKey Result Areas:Team Handling for sales/collection/service/operationsCustomer Service & complaint handlingMaintaining MIS/Reports Planning & strategizing on new avenues of revenue generationsCustomer relationships, sales, and business developments.Competencies (Skills essential to the role) : Good Interpersonal & Networking Skills Ability to communicate effectively Ability to negotiate with clients Ability to achieve targets Computer Skills Educational Qualifications / Other Requirements:Must have handled a team of 20 individuals with 4-5 years of experienceMust have handled corporate customers for a minimum of 8-10 yearsGraduate (Any stream)Benefits:Are you interested? Here's what you can expect when you join us:Attractive Base SalaryAnnual Performance Based BonusTravel Reimbursement