Reservation Executive - Destination Management

Job Description

Key Responsibilities: Handle reservation requests (hotels, transfers, sightseeing, etc.) for the Hong Kong market. Coordinate with local Hong Kong DMCs, suppliers, and service providers. Manage client queries related to availability, pricing, and itineraries. Maintain up-to-date knowledge of Hong Kong travel regulations, destinations, and tourism products. Ensure accurate booking entries and timely confirmations. Manage changes, amendments, and cancellations professionally and efficiently. Ensure compliance with company policies, pricing structures, and service standards. Work closely with the operations and sales teams to ensure smooth execution of bookings. Maintain accurate records of all reservations and client communications. Provide prompt and professional support to clients pre- and post-travel.