Restaurant Manager

Job Description

Manager Rest. Operations Maintain 10% growth comparative to last month. Manage restaurant and ensuring all operational SOPs are being adhered to at all times. Creating systems for improved & standardized working in the restaurant & increasing operational efficiency. Inventory management. Read and interpret P/L statement. Guest relations for feedback & complaints. Controlling cost controlling food cost, labor cost, etc. Quality Control of food & service. Maintain sanitation & entertainment standards of the property. Oversee all front and back end operations. Liaison with relevant government bodies / municipal authorities/ local authorized bodies for compliance. Vendor & suppliers management for food and alcohol. Regular MIS reporting to management about daily activities and progress. Attrition and leave management of team members. Coordinating parties, events and promotional activities. Table visits and promoting sale of merchandise. Market research and analysis. Responsible for handling all operations related to F &B services, billing , cleanliness , music , lighting etc. on the restaurant & bar floor. Responsible for smooth inter - departmental coordination for better flow of work and materials. Interacting with guests & building customer loyalty through effective measures. Doing sales calls to improve business networks and gain new clientele through Corporate tie Ups etc. Resolving guests complaints positively in minimum time. Effectively handle all guests queries & calls for reservations. Hiring and Training staff for effective communication skills, grooming, manners and way of working. Daily briefing for staff on day-to-day functions & weekly forecast and to understand staff problems at work and maintaining discipline. Making duty roasters for staff in shifts and delegation of responsibilities to staff in various assignments. Taking charge in Taking charge in any crisis situation. Attending meetings / briefings and passing relevant information to all associates. Liaisoning with vendors / suppliers to keep everything in place on the floor. 2 yrs minimum as Floor Manager in a Restaurant