Restaurant Server

Job Description

Guest Service Greet guests warmly within 1 minute of seating Present menus, describe daily specials, answer questions on ingredients/allergens, and make menu or wine‑pairing suggestions to enhance guest experience Take accurate food & beverage orders repeat orders back to confirm Time check each table, anticipate needs (water refills, condiments, extra napkins) and respond quickly to guest requests or complaints Order & Delivery coordinate with kitchen & bar to ensure timely preparation Run food and beverages to tables, describing plates upon arrival; verify order accuracy Monitor table throughout meal, pre‑bus dishes and maintain clean surroundings Sales & Upselling Recommend appetizers, sides, desserts and beverage pairings; highlight specials and promotions Achieve or exceed individual and section sales targets or covers per shift Present check, process payments (cash, card, mobile), issue change/receipts; follow tip‑reporting rules Balance cashouts and submit accurate sales reports at end of shiftCleanliness & Setup Set and reset tables, polish silverware and glassware, ensure condiments are stocked and sanitised Adhere to local food‑safety, liquor‑licensing and hygiene regulations Maintain FOH stations (server alley, beverage station) to food‑safety standards Teamwork Communicate order modifications/allergens clearly to kitchen Assist coworkers by running food, refilling drinks or bussing tables in high‑volume periods Compliance & Safety Experience: 6–12 months in a comparable casual or upscale‑casual restaurant preferred (entry‑level roles may train). Guest‑focused communication: Clear, friendly verbal skills; active listening; ability to read guests’ cues. Product knowledge: Basic wine/beer/cocktail and menu ingredient familiarity; willingness to learn. Team orientation & multitasking in a fast‑paced environment. Genuine hospitality and a positive, energetic attitude. Upselling instinct balanced with guest comfort. Attention to detail and cleanliness. Flexibility to work nights, weekends and holidays. Punctuality and reliable attendance. Performance Indicators Guest satisfaction scores & reviews Table‑turn time and sales per cover Order accuracy / voids Adherence to service sequence and side‑work completion Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person Expected Start Date: 20/05/2025