Retail Compliance Specialist

Job Description

Job Title: Retail Compliance Specialist Location: Toronto, ON Department: Operations / Logistics Reports To: Director of Operations Company: The Avid Group Website: https://theavidgroup About Us The Avid Group is a vertically integrated apparel production and logistics company, powering some of North Americas most influential brands and retailers We manage the full product lifecycle from design and manufacturing to fulfillment and distribution, with a strong focus on operational excellence and on-time delivery, Position Summary We are seeking a detail-oriented Retail Compliance Specialist to manage and ensure compliance with the complex shipping, packaging, labeling, and routing requirements of our retail and B2B partners This role is critical in maintaining strong relationships with major retail accounts and minimizing chargebacks, shipment delays, and compliance penalties, Key Responsibilities Interpret and maintain up-to-date knowledge of retailer-specific routing guides, shipping requirements, carton labeling standards, packaging protocols, and EDI documentation, Act as the main point of contact for retail compliance questions across internal teams (production, fulfillment, logistics, customer service), Print, review, and audit product and shipping barcodes (UPC, UCC128, etc ) to ensure accuracy and compliance with retailer specifications, Perform pre-ship audits on outbound B2B shipments to ensure compliance with all customer requirements, Develop and maintain checklists, SOPs, and training for warehouse teams on retail compliance protocols, Monitor retailer portals (e-g , SPS, Retail Link, RAD, etc ) for alerts, violations, or compliance issues, Investigate and dispute chargebacks or compliance fines with supporting documentation, Partner with account managers and clients to review and implement new or updated retail requirements, Identify patterns in compliance issues and work cross-functionally to implement corrective actions and process improvements, Qualifications 24 years experience in retail operations, logistics, or compliance?ideally within apparel or consumer packaged goods, Familiarity with retailer routing guides (Walmart, Nordstrom, Saks, etc ) and EDI requirements, Strong understanding of B2B fulfillment processes, carton labeling, UCC128 labels, and ASN creation, Experience printing and verifying barcodes for retail products and shipping compliance, Exceptional attention to detail and organization, Proficient with Microsoft Excel, warehouse management systems, and EDI platforms, Strong communication skills and ability to work cross-functionally with internal and external partners, Bonus Skills Experience with ERP or WMS platforms (e-g , NetSuite, ShipHero, SPS Commerce), Previous experience handling large-scale retail launches or seasonal B2B apparel drops, Working knowledge of freight logistics, including LTL and international routing, Why Join Us Be part of a growing company that powers some of the most exciting apparel brands in North America, Hands-on role with visibility across design, production, logistics, and client-facing operations, Opportunity to drive real impact through compliance and process optimization, The Avid Group is an equal opportunity employer committed to diversity and inclusion We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) If you require accommodation during any stage of the recruitment process, please let us know, APPLY NOW Apply with Indeed Avid Group Department Operations Employment Type Full Time APPLY NOW Apply with Indeed