Overview Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty company in Asia The only constant in today s difficult and dynamic market is change . Our team is dedicated to using behavioural patterns of customers combined with cutting edge technology to take complex problems that enterprises face today and simplify them. This helps make our programs more relevant and puts the customer on the path of true loyalty. The role: We are seeking a seasoned and innovative DevOps Engineer to join our dynamic team. In this role, you will work closely with the Lead for implementation, and continuous improvement of our DevOps practices, cloud infrastructure, and operational processes. This position emphasizes collaboration, performance enhancement, and technical excellence to drive the success of our business. You will report to the Lead DevOps Engineer in the Resource Management Group and collaborate closely with cross-functional teams to deliver robust and scalable solutions. PS: early joiners will be preferred. Please note that this is a 5 day WFO role, office is in HSR layout Sector 6. Key Responsibilities: Cloud Infrastructure and Automation Design, implement, and maintain self-service cloud infrastructure to enhance development efficiency and streamline operations. Drive continuous improvements in cloud practices, focusing on automation, monitoring, and incident management. Optimize cloud budgets and expenditures to ensure cost-effective operations. Streaming Application DevOps Processes and Tools Build and maintain modern CI/CD pipelines using tools like Jenkins, ArgoCD, GitHub Actions, and AWS services (CodeBuild, CodePipeline, CodeDeploy). Ensure the successful implementation of infrastructure as code (IaC) using tools such as Terraform, CloudFormation, Pulumi, and Crossplane. Drive adoption of automation tools and configuration management frameworks like Ansible, Chef, or Puppet. Observability and Monitoring Implement and manage observability standards and tools like Prometheus/Grafana, New Relic, Datadog, ELK Stack, and OpenTelemetry. Proactively monitor and manage system performance, ensuring high availability and reliability. Security and Compliance Apply deep knowledge of cloud security principles and best practices to ensure secure and compliant infrastructure. Integrate DevSecOps methodologies into the DevOps workflow for improved security. Qualifications Education: Bachelor s degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Experience: 2 to 4 years of hands-on experience in software engineering, DevOps, and cloud architecture. Basic knowledge of containerization tools like Docker, orchestration platforms like ECS and Kubernetes (EKS), including cluster setup, management, and troubleshooting. Proficiency with scripting and automation languages such as Python/GolangShell scripting Strong knowledge of SQL and NoSQL databases, including MySQL, PostgreSQL, and MongoDB. Basic understanding in cloud technologies leveraging IaaS and PaaS components, especially in AWS environments. Basic understanding of Linux, Windows, and networking principles.

Group Product Manager Location: Bangalore (please apply ONLY if you are okay for 5 days WFO in HSR Layout Sector 6) Experience: 7 to 10 years Industry: Fintech, Loyalty, Digital Engagement, E-commerce, Data Solutions, Platforms About Reward360: Reward360 Global Services Pvt Ltd is India s leading B2B loyalty and digital engagement platform, powering the rewards and customer engagement strategies for Indias largest banks and enterprises. Our solutions span digital travel, e-commerce, curated offers, and AI-driven personalization to drive customer retention and revenue growth. Headquartered in Bangalore with an office in Singapore and Dubai, our global loyalty solution has been built after years of deep understanding of customers, nuances of loyalty diaspora, the onset of big data and most importantly the simplicity of delivery across any loyalty program. For over 10 years, R360 s loyalty and rewards platforms have driven ambitious loyalty programs for some of the world s biggest brands - including Standard Chartered Bank, American Express, HDFC, ICICI, and Axis Bank. With 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing company in Asia`. We have a multidisciplinary team of technology experts, product managers, engineers, data scientists, client relationship managers and customer experience professionals. Role Overview: As a Senior Product Manager, you will drive the vision, strategy, and execution of key product offerings, ensuring seamless user experiences and business growth. You will work closely with cross-functional teams, including Engineering, Design, Operations, and Business, to build scalable and innovative loyalty solutions that enhance engagement for our enterprise clients and their end users. Key Responsibilities: Product Strategy Roadmap: Define, prioritize and execute the product roadmap aligned with business objectives, market trends, and customer needs. Client Market Understanding: Work closely with banking and enterprise clients to understand their loyalty and engagement needs, ensuring solutions to drive maximum adoption and ROI. Feature Development Execution: Own end-to-end product development for one or more core offerings User Experience Design: Collaborate with UX/UI teams to ensure intuitive and engaging customer journeys across platforms. Data-Driven Decisions: Leverage analytics to measure product performance, identify areas for improvement, and enhance engagement strategies. Stakeholder Collaboration: Work with engineering, marketing, and business teams to align product features with business objectives. Competitive Benchmarking: Stay ahead of industry trends, loyalty innovations, and fintech developments to keep Reward360 s solutions best-in-class. Key Qualifications Skills: 7 to 10 years of experience in Product Management within Fintech, Loyalty, E-commerce, or Digital Engagement domains. Strong understanding of loyalty programs, reward mechanisms, and engagement strategies. Experience in managing platform-based products such as travel booking, marketplaces, or personalized engagement solutions. Data-driven mindset with expertise in analytics tools (Google Analytics, Mixpanel, Power BI, etc.) Hands-on experience with Agile development, A/B testing, and API integrations. Strong problem-solving skills and ability to thrive in a fast-paced, evolving environment. Excellent communication and stakeholder management skills. Passion for delivering customer-centric products that drive business growth Nice-to-Have: Prior experience in banking, fintech, or affiliate marketing. Exposure to AI-driven personalization or recommendation engines. Familiarity with SQL, Python, or other data tools for deeper insights. Why Join Us Be part of a high-growth, innovative team transforming digital loyalty and customer engagement. Work with leading banking and fintech players, impacting millions of end users. Drive meaningful product enhancements in a customer-first, data-driven environment.

Job Description - Senior Delivery and Program Manager Company Overview Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered! Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. The only constant in today s difficult and dynamic market is change . Our team is dedicated to using behavioral patterns of customers combined with cutting edge technology to take complex problems that enterprises face today and simplify them. This helps make our programs more relevant and puts the customer on the path of true loyalty. Role Overview: We are seeking an experienced and dynamic Senior Delivery and Program Manager with a strong background in Program and Delivery Management. This role requires extensive experience managing end-to-end delivery across complex projects and expertise in administering Jira and Confluence to optimize workflows and project transparency. The ideal candidate is a strategic thinker with a keen eye for process improvement, excellent communication skills, and a proven track record of working effectively across cross-functional teams. Key Responsibilities: Program Delivery Management Oversee and drive successful program delivery, ensuring project objectives are met on time, within scope, and within budget. Consolidate best practices from individual customer programs to bring delivery standard in terms of processes to the organisation Collaborate with cross-functional teams to develop, monitor, and report on program KPIs, timelines, and milestones. Identify risks, manage dependencies, and proactively address potential issues to keep programs on track. Regularly communicate program status to leadership and stakeholders, providing insights and actionable updates. Process Optimization Continuous Improvement Identify, implement, and maintain best practices for project and program management processes across the organization. Drive continuous improvement initiatives to streamline workflows, reduce bottlenecks, and improve team productivity. Mentor and support project and delivery managers and teams, fostering a culture of accountability, collaboration, and excellence. Stakeholder Management Act as the primary point of contact for stakeholders, ensuring alignment and clear communication regarding program objectives and progress. Engage with senior leadership to provide updates, gather requirements, and ensure alignment on strategic objectives. Requirements: 12 to 15 years in Program management roles in Technology companies Experience in mid size or large technology firms, with experience having been part of unstructured teams or built program management practices from scratch Foundational concepts of Software Development Life Cycle is a must Technology company experience is a must Thrive in creating structure from an unstructured environment Strong experience in Escalation management and Conflict reslolution and ability hold fort independently Experience handling large Indian banking clients is a huge plus Exceptional skills in leadership, time management, facilitation, and organization Excellent communication and articulation skills Bachelors degree in engineering or other relevant field, with deep interest in technology PS: Work location is HSR Sector 6, Bangalore. Please apply only if you are willing to work 5 days from office (Monday to Friday). We do not have hybrid as part of company policy.

Product Manager - Loyalty Digital Engagement Location: Bangalore (please apply if you are fine with all 5 days Work from Office role at HSR Layout Sector 6) Experience: 2-4 years Industry: Fintech, Loyalty, Digital Engagement, E-commerce, Data Solutions, Platforms About Reward360: Reward360 Global Services Pvt Ltd is India s leading B2B loyalty and digital engagement platform, powering the rewards and customer engagement strategies for Indias largest banks and enterprises. Our solutions span digital travel, e-commerce, curated offers, and AI-driven personalization to drive customer retention and revenue growth. Headquartered in Bangalore with an office in Singapore and Dubai, our global loyalty solution has been built after years of deep understanding of customers, nuances of loyalty diaspora, the onset of big data and most importantly the simplicity of delivery across any loyalty program. For over 10 years, R360 s loyalty and rewards platforms have driven ambitious loyalty programs for some of the world s biggest brands - including Standard Chartered Bank, American Express, HDFC, ICICI, and Axis Bank. With 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing company in Asia`. We have a multidisciplinary team of technology experts, product managers, engineers, data scientists, client relationship managers and customer experience professionals. Role Overview: As a Product Manager, you will drive the vision, strategy, and execution of key product offerings, ensuring seamless user experiences and business growth. You will work closely with cross-functional teams, including Engineering, Design, Operations, and Business, to build scalable and innovative loyalty solutions that enhance engagement for our enterprise clients and their end users. Key Responsibilities: Product Strategy Roadmap: Define, prioritize and execute the product roadmap aligned with business objectives, market trends, and customer needs. Client Market Understanding: Work closely with banking and enterprise clients to understand their loyalty and engagement needs, ensuring solutions to drive maximum adoption and ROI. Feature Development Execution: Own end-to-end product development for one or more core offerings User Experience Design: Collaborate with UX/UI teams to ensure intuitive and engaging customer journeys across platforms. Data-Driven Decisions: Leverage analytics to measure product performance, identify areas for improvement, and enhance engagement strategies. Stakeholder Collaboration: Work with engineering, marketing, and business teams to align product features with business objectives. Competitive Benchmarking: Stay ahead of industry trends, loyalty innovations, and fintech developments to keep Reward360 s solutions best-in-class. Key Qualifications Skills: 2-4 years of experience in Product Management within Fintech, Loyalty, E-commerce, or Digital Engagement domains. Strong understanding of loyalty programs, reward mechanisms, and engagement strategies. Experience in managing platform-based products such as travel booking, marketplaces, or personalized engagement solutions. Data-driven mindset with expertise in analytics tools (Google Analytics, Mixpanel, Power BI, etc.) Hands-on experience with Agile development, A/B testing, and API integrations. Strong problem-solving skills and ability to thrive in a fast-paced, evolving environment. Excellent communication and stakeholder management skills. Passion for delivering customer-centric products that drive business growth Nice-to-Have: Prior experience in banking, fintech, or affiliate marketing. Exposure to AI-driven personalization or recommendation engines. Familiarity with SQL, Python, or other data tools for deeper insights. Why Join Us Be part of a high-growth, innovative team transforming digital loyalty and customer engagement. Work with leading banking and fintech players, impacting millions of end users. Drive meaningful product enhancements in a customer-first, data-driven environment

Product Manager - Loyalty Digital Engagement Location: Bangalore (please apply ONLY if you are okay for 5 days WFO in HSR Layout Sector 6) Experience: 4-6 years Industry: Fintech, Loyalty, Digital Engagement, E-commerce, Data Solutions, Platforms About Reward360: Reward360 Global Services Pvt Ltd is India s leading B2B loyalty and digital engagement platform, powering the rewards and customer engagement strategies for Indias largest banks and enterprises. Our solutions span digital travel, e-commerce, curated offers, and AI-driven personalization to drive customer retention and revenue growth. Headquartered in Bangalore with an office in Singapore and Dubai, our global loyalty solution has been built after years of deep understanding of customers, nuances of loyalty diaspora, the onset of big data and most importantly the simplicity of delivery across any loyalty program. For over 10 years, R360 s loyalty and rewards platforms have driven ambitious loyalty programs for some of the world s biggest brands - including Standard Chartered Bank, American Express, HDFC, ICICI, and Axis Bank. With 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing company in Asia`. We have a multidisciplinary team of technology experts, product managers, engineers, data scientists, client relationship managers and customer experience professionals. Role Overview: As a Senior Product Manager, you will drive the vision, strategy, and execution of key product offerings, ensuring seamless user experiences and business growth. You will work closely with cross-functional teams, including Engineering, Design, Operations, and Business, to build scalable and innovative loyalty solutions that enhance engagement for our enterprise clients and their end users. Key Responsibilities: Product Strategy Roadmap: Define, prioritize and execute the product roadmap aligned with business objectives, market trends, and customer needs. Client Market Understanding: Work closely with banking and enterprise clients to understand their loyalty and engagement needs, ensuring solutions to drive maximum adoption and ROI. Feature Development Execution: Own end-to-end product development for one or more core offerings User Experience Design: Collaborate with UX/UI teams to ensure intuitive and engaging customer journeys across platforms. Data-Driven Decisions: Leverage analytics to measure product performance, identify areas for improvement, and enhance engagement strategies. Stakeholder Collaboration: Work with engineering, marketing, and business teams to align product features with business objectives. Competitive Benchmarking: Stay ahead of industry trends, loyalty innovations, and fintech developments to keep Reward360 s solutions best-in-class. Key Qualifications Skills: 4-8 years of experience in Product Management within Fintech, Loyalty, E-commerce, or Digital Engagement domains. Strong understanding of loyalty programs, reward mechanisms, and engagement strategies. Experience in managing platform-based products such as travel booking, marketplaces, or personalized engagement solutions. Data-driven mindset with expertise in analytics tools (Google Analytics, Mixpanel, Power BI, etc.) Hands-on experience with Agile development, A/B testing, and API integrations. Strong problem-solving skills and ability to thrive in a fast-paced, evolving environment. Excellent communication and stakeholder management skills. Passion for delivering customer-centric products that drive business growth Nice-to-Have: Prior experience in banking, fintech, or affiliate marketing. Exposure to AI-driven personalization or recommendation engines. Familiarity with SQL, Python, or other data tools for deeper insights. Why Join Us Be part of a high-growth, innovative team transforming digital loyalty and customer engagement. Work with leading banking and fintech players, impacting millions of end users. Drive meaningful product enhancements in a customer-first, data-driven environment.

About Us Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. Roles and Responsibilities Curate personalized and bespoke lifestyle solutions, ensuring an extraordinary experience for every client. Manage and facilitate luxury experience requests, reservations, and special arrangements, always prioritizing customer satisfaction. Deliver top-tier customer service, ensuring each touchpoint exceeds expectations and fosters lasting relationships. Collaborate with a network of premium brands, leveraging partnerships to offer exclusive and personalized offers. Provide swift and efficient solutions to customer inquiries, maintaining a high level of professionalism in all interactions. Uphold the highest standards of discretion, ensuring client privacy and confidentiality at all times. What We re Looking For Proven Customer Service Excellence: A track record of delivering exceptional customer experiences in a fast-paced environment. Lifestyle or Concierge Expertise: Previous experience in luxury lifestyle services, hospitality, or high-end concierge roles is highly desirable. Premium Service Handling: Comfort in managing premium lifestyle requests, ensuring every detail is attended to with precision. Collaborative Spirit: Ability to work in close coordination with other teams to design and deliver world-class experiences. Qualifications Skills Educational Background: A bachelor s degree in Administration, Hospitality, or a related field. Experience: 1 to 6 years in customer support, travel consulting, lifestyle or luxury service roles. Communication Skills: Fluent in English and regional languages, with excellent verbal and written communication skills. Problem-Solving Decision Making: Strong analytical thinking and the ability to handle complex requests with ease. Tech-Savvy: Familiarity with travel booking systems, online platforms, and MS Office suite. Attention to Detail: An eye for detail and the ability to manage multiple tasks without compromising quality. Interpersonal Skills: A natural ability to build rapport, establish trust, and nurture lasting relationships with clients. Flexibility: Ability to work in rotating shifts, including weekends and holidays, adapting to the needs of our clients. Why Reward360 At Reward360, we believe in fostering an environment where talent thrives, and creativity is celebrated. We offer a fast-paced, dynamic workplace with endless opportunities for growth, collaboration, and innovation. If you have a passion for providing unparalleled customer service and are excited about working with the world s best brands, we d love to have you on board.

Job Description - Chief of Staff Company Overview Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. The only constant in today s difficult and dynamic market is change .Our team is dedicated to using behavioral patterns of customers combined with cutting edge technology to take complex problems that enterprises face today and simplify them. This helps make our programs more relevant and puts the customer on the path of true loyalty. Role Overview: We are seeking an experienced and highly capable Chief of Staff with a strong background from a premier academic institution and extensive professional experience in a fast-paced, dynamic environment. This role is designed for a strategic thinker and problem solver who will work directly with the leadership team to support decision-making, drive key projects, and ensure organizational alignment across all business functions. The Chief of Staff will act as a trusted advisor to the Founder, streamlining operations and executing company strategy. Key Responsibilities: Work closely with the Founder and executive team to drive strategic initiatives, ensuring effective execution of key business priorities. Provide high-level administrative and operational support, including coordinating executive communications and preparing reports, presentations, and briefings. Facilitate cross-functional collaboration across departments to ensure alignment with organizational goals. Act as a liaison between the Founder and senior leadership team, ensuring clear communication and efficient workflows. Manage and track high-priority projects, providing updates to stakeholders and identifying any issues that could affect timelines or deliverables. Assist in decision-making processes by providing thorough analysis, research, and insights on various business initiatives. Oversee the preparation for key meetings, ensuring agendas are well-structured and aligned with strategic objectives. Lead and manage special projects that require the Founder s attention, ensuring these are completed on time and with precision. Represent the Founder in internal and external meetings when required, ensuring that the company s goals are well communicated and understood. Monitor industry trends and competitor activity to inform strategic decisions. Qualifications: Master s degree from a top-tier university (IIM, ISB, Ivy League, or equivalent). MBA or equivalent advanced degree is preferred. 5-12 years of experience in a strategy, consulting, or operational leadership role, preferably in a fast-growing company or a highly dynamic environment. Proven track record in managing large-scale projects, cross-functional teams, and driving business outcomes. Strong business acumen with the ability to synthesize complex information and make strategic recommendations. Exceptional communication skills, both written and verbal, with the ability to present ideas clearly and concisely to senior leadership. Experience working closely with C-suite executives, with the ability to influence and build relationships at all levels. Strong problem-solving skills with the ability to prioritize and manage multiple projects simultaneously. Ability to thrive in a fast-paced, high-pressure environment with competing priorities. Personal Attributes: High level of integrity, discretion, and confidentiality. Proactive, results-oriented, and driven by a desire to exceed expectations. Strong interpersonal skills and the ability to work collaboratively with various teams. Attention to detail, with strong organizational and project management capabilities. Why Join Reward360 At Reward360, we offer an exciting opportunity to work with a high-performing leadership team in a company that s redefining customer engagement and loyalty. As Chief of Staff, you ll have the unique chance to shape strategic initiatives, influence decision-making at the highest level, and work closely with a team that values innovation and excellence.

Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. This role will take ownership of customer service for R360. The ideal candidate is a customer-obsessed curious problem solver, who wants to exceed expectations, is eager to learn, and will advocate for customers to improve our services. You will be a partner for our product and commercial teams and use the insight you gain from your contact with customers to drive changes that improve the customer experience. This is a hands-on role where you need to be able to both dives deep and solve customer escalations and zoom out to work with strategy and technology such as chatbots. Roles And Responsibilities Developing a team of highly professional and motivated Consultants. Effectively lead and manage people, processes and technology to facilitate the delivery of excellence in service, operational and productivity efficiencies, people performance and achievement of financial budgets, while ensuring the contact center is a place where people want to work. Monitor and increase NPS scores within the direct team through utilization and coaching. Proactively manage change and coach the team through a change management process. Foster effective relationships with other business units to ensure the success of business initiatives. Use company methodology, team input and own initiative to ensure attendance and retention targets are achieved. Keep up to date with any industry changes affecting the business and relaying this knowledge back to the team. Work with the management team to identify and deliver positive change and business efficiencies. Lead and motivate a Contact Centre team to optimum performance levels to achieve agreed targets Provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting of objectives. Manage performance through regular, effective reviews, addressing performance issues according to the companys policies and procedures. Deliver all departmental KPIs, achieving set targets and objectives within the inbound, all ancillary areas, outsource and overflow services. Challenge processes and procedures, identify and implement improvements to enhance the customer experience or improve operational efficiency. Ensure full adherence to the companys Health Safety policy and procedures. What should you have A bachelor s degree in administration or a related field. 5 to 8 years of experience in customer support or travel consulting. Minimum 3 years of Team Leader Experience on Papers. Seasoned professional with considerable experience, proficiency in a specialised field with broad knowledge. Excellent verbal and written communication skills in English and regional language. Strong coaching and people-development skills through call listening, quality feedback, etc. Ability to deal with demanding customers and escalations. Strong problem-solving and decision-making abilities. Strong interpersonal skills and ability to build rapport with Clients and Customers. Flexibility to work in rotating shifts, including weekends and holidays.

About Us Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. About the role Roles And Responsibilities Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services. Ensure high customer satisfaction by resolving any issues or complaints in a timely manner. Provide accurate and up-to-date information on travel itineraries, visa requirements, and travel regulations. Collaborate with other departments to ensure smooth and efficient customer service operations. Maintain a high level of product knowledge to effectively address customer queries and promote our services. Stay updated on industry trends and new travel destinations to better assist customers in their travel planning. Meet individual and team targets for SLA and customer satisfaction (NPS). Handle customers personal data and payment information with confidentiality and accuracy. Assist in handling emergencies and provide necessary support to customers during travel disruptions. Handle Concierge services by providing seamless experience to the high-net-worth customers. What should you have A bachelor s degree in administration or a related field. 3 to 6 years of experience in customer support or travel consulting. Excellent verbal and written communication skills in English and regional language. Strong problem-solving and decision-making abilities. Ability to work in a fast-paced and dynamic environment. Good knowledge of travel booking systems and online travel platforms. Proficiency in using MS Office suite and other relevant software. Attention to detail and ability to multitask effectively. Strong interpersonal skills and ability to build rapport with customers. Ability to work independently as well as in a team. Flexibility to work in rotating shifts, including weekends and holidays.

Job Description - Sr. DevOps Engineer Company Overview Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty company in Asia The only constant in today s difficult and dynamic market is change . Our team is dedicated to using behavioural patterns of customers combined with cutting edge technology to take complex problems that enterprises face today and simplify them. This helps make our programs more relevant and puts the customer on the path of true loyalty. The role: We are seeking a seasoned and innovative Senior DevOps Engineer to join our dynamic team. In this role, you will lead the design, implementation, and continuous improvement of our DevOps practices, cloud infrastructure, and operational processes. This position emphasizes collaboration, cost optimization, performance enhancement, and technical excellence to drive the success of our business. You will report to the Senior DevOps Manager in the Resource Management Group and collaborate closely with cross-functional teams to deliver robust and scalable solutions. PS: early joiners will be preferred. Please note that this is a 5 day WFO role, office is in HSR layout Sector 6. Key Responsibilities: Strategic Leadership and Collaboration Foster a strong DevOps culture emphasizing collaboration, automation, and continuous improvement. Lead by example, mentoring team members and creating an environment that supports continuous learning and knowledge sharing. Provide technical leadership to identify opportunities, remove obstacles, and ensure clear, reasonable, and proactively monitored commitments. Partner with engineering teams to ensure solutions align with their needs and advocate for best practices in DevOps and cloud operations. Cloud Infrastructure and Automation Design, implement, and maintain self-service cloud infrastructure to enhance development efficiency and streamline operations. Drive continuous improvements in cloud practices, focusing on automation, monitoring, and incident management. Optimize cloud budgets and expenditures to ensure cost-effective operations. Streaming Application Architecture and Optimization Collaborate with cross-functional teams to design, create, and review software architectures for streaming use cases, ensuring fault tolerance, scalability, and low-latency processing. Optimize streaming application performance by fine-tuning configurations, monitoring resource utilization, and addressing bottlenecks. Implement best practices for data serialization, compression, and network communication while evaluating tools and frameworks to enhance performance and reliability. DevOps Processes and Tools Build and maintain modern CI/CD pipelines using tools like Jenkins, ArgoCD, GitHub Actions, and AWS services (CodeBuild, CodePipeline, CodeDeploy). Ensure the successful implementation of infrastructure as code (IaC) using tools such as Terraform, CloudFormation, Pulumi, and Crossplane. Drive adoption of automation tools and configuration management frameworks like Ansible, Chef, or Puppet. Observability and Monitoring Implement and manage observability standards and tools like Prometheus/Grafana, New Relic, Datadog, ELK Stack, and OpenTelemetry. Proactively monitor and manage system performance, ensuring high availability and reliability. Security and Compliance Apply deep knowledge of cloud security principles and best practices to ensure secure and compliant infrastructure. Integrate DevSecOps methodologies into the DevOps workflow for improved security. Qualifications Education: Bachelor s degree in computer science, Engineering, or a related field, or equivalent professional experience. Experience: At least 8+ years of hands-on experience in software engineering, DevOps, and cloud architecture. Technical Expertise Extensive experience with containerization tools like Docker, orchestration platforms like ECS and Kubernetes (EKS), including cluster setup, management, and troubleshooting. Proficiency with scripting and automation languages such as Python, Golang, and Shell scripting. Strong knowledge of SQL and NoSQL databases, including MySQL, PostgreSQL, and MongoDB. Expertise in cloud technologies leveraging IaaS and PaaS components, especially in AWS environments. Deep understanding of Linux, Windows, and networking principles. DevOps and Cloud Skills Proven experience building scalable CI/CD systems and implementing modern delivery pipelines. Advanced knowledge of infrastructure as code (IaC) tools like Terraform, Pulumi, and CloudFormation. Hands-on experience in implementing monitoring and observability tools like New Relic, Datadog, Prometheus, and ELK Stack. Familiarity with modern DevSecOps practices and methodologies

Company Overview Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. The only constant in today s difficult and dynamic market is change . Our team is dedicated to using behavioural patterns of customers combined with cutting edge technology to take complex problems that enterprises face today and simplify them. This helps make our programs more relevant and puts the customer on the path of true loyalty. Role Overview: Customer Support Job Description Position Title: Customer Support Representative Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. The primary role of this position is to interact with customers, resolve their issues, and provide timely and efficient assistance to ensure customer satisfaction. Key Responsibilities: Respond to customer inquiries via phone and emails Provide product or service information to customers, ensuring they have a thorough understanding of our offerings. Troubleshoot customer issues and resolve complaints in a professional and efficient manner. Maintain accurate records of customer interactions, issues, and resolutions in the CRM system. Escalate complex issues to appropriate departments or supervisors when necessary. Follow up with customers to ensure their issues have been resolved to their satisfaction. Process orders, returns, or exchanges/refund as needed. Offer proactive solutions and recommendations to improve customer experience and loyalty. Collaborate with internal teams to improve processes, services, and product quality based on customer feedback. Continuously learn about the company s products, services, and policies to ensure the delivery of accurate and consistent information. Skills and Qualifications: Strong communication and interpersonal skills. Ability to remain calm and composed when handling difficult customers. Problem-solving skills with a solution-oriented mindset. Experience in customer service Proficiency in using customer support software and CRM systems. Detail-oriented with the ability to multitask effectively.

Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. If you are passionate about DBA technologies, we are right company to talk to. Responsibilities Database Administration: Manage and maintain Oracle databases, ensuring their availability, performance, security, and reliability. Data Migration: Plan, coordinate, and execute data migration activities, ensuring smooth and efficient transitions between systems and databases. Performance Tuning: Monitor and optimize database performance, identifying and resolving performance bottlenecks and ensuring optimal query execution. Backup and Recovery: Implement and maintain database backup and recovery strategies, ensuring data integrity and minimizing downtime in case of failures or disasters. Security and Access Management: Implement and enforce security measures, access controls, and data encryption to protect sensitive information within the Oracle DB environment. Database Upgrades and Patching: Plan and execute Oracle database upgrades, applying necessary patches and ensuring compatibility with existing systems and applications. Troubleshooting and Issue Resolution: Analyze and resolve database-related issues, working closely with cross-functional teams to identify root causes and implement effective solutions. Capacity Planning: Monitor database growth and usage patterns, forecasting future capacity requirements and recommending necessary infrastructure upgrades. Documentation and Reporting: Maintain accurate documentation, including database configurations, procedures, and operational guidelines. Generate regular reports on database performance, capacity, and security. Collaboration and Knowledge Sharing: Collaborate with team members and stakeholders, sharing knowledge, providing technical guidance, and actively contributing to continuous improvement initiatives. Requirements Minimum of 2-6 years of experience as a DBA, primarily focused on Oracle DB. Strong expertise in Oracle database administration, including installation, configuration, performance tuning, and troubleshooting. Proven experience in data migration, handling complex migration projects, and ensuring data integrity throughout the process. Solid understanding of backup and recovery strategies, including knowledge of RMAN and Oracle Data Guard. Proficiency in SQL and PL/SQL, with the ability to write and optimize complex queries and stored procedures. Familiarity with Oracle database upgrades, patching, and version control. Experience in database security, access management, and data encryption techniques. Strong analytical and problem-solving skills, with the ability to diagnose and resolve database-related issues effectively. Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders. Relevant certifications such as Oracle Certified Professional (OCP) or Oracle Certified Expert (OCE) are preferred.

Reward360 Global Services Pvt Ltd is India s premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. We are looking for Senior Executive Assistant for one of our leaders. This is WFO position in Bangalore (HSR Layout Sector 6). Brief JD is as follows: Roles and Responsibilities Coordinate executive communications, including taking calls, responding to emails and interfacing with clients Prepare internal and external corporate documents for team members and industry partners Schedule meetings and appointments and manage travel itineraries Maintain an organized filing system of paper and electronic documents Uphold a strict level of confidentiality Qualification General Degree with any stream of education Additional Degree related to Secretarial Practices will be added advantage Excellent Written and Oral Communication Having at least 5+ years of experience in handling similar role in Mid to Large organisation

Job Description - Assistant Manager - Company Secretary Company Overview Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. The only constant in today s difficult and dynamic market is change . Our team is dedicated to using behavioural patterns of customers combined with cutting edge technology to take complex problems that enterprises face today and simplify them. This helps make our programs more relevant and puts the customer on the path of true loyalty. Role Overview: Roles And Responsibilities Ensure strict compliances of all the Acts and regulations applicable to our company Prepare agendas and papers for board meetings, committees, and annual general meetings (AGMs) and follow up on action points. Convene and service GMs, take minutes, draft resolutions, and lodge required forms and annual returns with appropriate departments. Ensure policies, regulatory, or statutory changes that might affect the organization are up to date and all are adhered timely and completely Maintain statutory books, including registers of members, directors, and secretaries. Liaise with external advisers and stakeholders such as retainers and auditors. Prepare and maintain periodic company reports Ensure filing of all the statutory and regulatory documents and forms timely and as per due dates Monitoring changes in relevant legislation and the regulatory environment and keep organization informed and monitor the periodic compliance Co-ordinate for contracts/agreements discussion and closure by liaising with internal and external stakeholders To act as one point knowledge resource for all the secretarial related aspects Be very pro-active in updating the management about the necessary rules and regulations Qualifications: Qualified "Company Secretary" Having 2-4 years of post-qualification experience in CS firm or industry Good verbal and written communication skills. An ability to take initiatives and have commercial awareness. A flexible and practical approach to work. Strong problem-solving and decision-making abilities. Ability to work in a fast-paced and dynamic environment. Attention to detail and ability to multitask effectively. Ability to work independently as well as in a team. Personal Attributes: High level of integrity, discretion, and energy. Proactive, results-oriented, and driven by a desire to exceed expectations. Strong interpersonal skills and the ability to work collaboratively with various teams. Attention to detail, with strong organizational and project management capabilities. Why Join Reward360 At Reward360, we offer an exciting opportunity to work with a high-performing teams in a company that s redefining customer engagement and loyalty. As a Assistant Manager - Company Secretary, you ll have the unique chance to shape strategic initiatives, influence decision-making at the highest level, and work closely with a team that values innovation and excellence.

About Us Reward360 Global Services Pvt Ltd is India premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Dubai and Singapore, our Global loyalty solution has been built after years of deep understanding of consumers, the nuances of the loyalty diaspora, the onset of big data, and most important the simplicity that needs to be delivered across any loyalty program. Our Technology, Marketing, Alliances, Business, Product, and Operations teams work in collaboration to create and deliver the most successful loyalty programs in India today. With over 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing loyalty companies in Asia. About the role Roles And Responsibilities Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services. Ensure high customer satisfaction by resolving any issues or complaints in a timely manner. Provide accurate and up-to-date information on travel itineraries, visa requirements, and travel regulations. Collaborate with other departments to ensure smooth and efficient customer service operations. Maintain a high level of product knowledge to effectively address customer queries and promote our services. Stay updated on industry trends and new travel destinations to better assist customers in their travel planning. Meet individual and team targets for SLA and customer satisfaction (NPS). Handle customers personal data and payment information with confidentiality and accuracy. Assist in handling emergencies and provide necessary support to customers during travel disruptions. Handle Concierge services by providing seamless experience to the high-net-worth customers. What should you have A bachelor s degree in administration or a related field. 3 to 6 years of experience in customer support or travel consulting. Excellent verbal and written communication skills in English and regional language. Strong problem-solving and decision-making abilities. Ability to work in a fast-paced and dynamic environment. Good knowledge of travel booking systems and online travel platforms. Proficiency in using MS Office suite and other relevant software. Attention to detail and ability to multitask effectively. Strong interpersonal skills and ability to build rapport with customers. Ability to work independently as well as in a team. Flexibility to work in rotating shifts, including weekends and holidays.

Location: [Bangalore] About Us: Reward360 is India s premier customer engagement and loyalty solutions provider. We work with leading brands to deliver cutting-edge loyalty programs, driving customer engagement, retention, and satisfaction. Our Travel vertical plays a critical role in offering value-added services to our clients and their customers, enhancing their overall loyalty experience. Job Summary: The Senior Manager - Travel will oversee and lead the travel vertical, ensuring seamless operations, strategic partnerships, and exceptional customer experiences. You will be responsible for driving the growth of travel offerings, including air, hotel, and holiday packages, while maintaining high service standards and profitability. Key Responsibilities: Travel Operations Management: Oversee end-to-end travel operations, including booking, fulfilment, and customer support. Ensure a smooth and efficient process for managing travel services, including flights, hotels, and holiday packages. Strategic Partnerships: Identify, negotiate, and onboard travel partners such as airlines, hotel chains, and aggregators. Build strong relationships with partners to ensure competitive pricing and exclusive offers. Revenue Growth: Drive revenue growth for the travel vertical by developing innovative packages and promotional campaigns. Monitor and optimize margins across travel offerings to meet profitability targets. Customer Experience: Collaborate with the customer service team to ensure seamless travel experiences for end customers. Address escalations and implement solutions to enhance customer satisfaction and loyalty. Market Analysis Strategy: Analyze industry trends, competitor offerings, and customer needs to shape the travel strategy. Develop and implement initiatives to differentiate Reward360 s travel offerings in the market. Performance Monitoring: Set and track key performance indicators (KPIs) for the travel vertical. Provide regular updates and reports to senior leadership on travel operations and growth metrics. Team Leadership: Manage and mentor a team of travel specialists, ensuring high productivity and engagement. Foster a culture of excellence and collaboration within the team. Key Skills Qualifications: Education: Bachelor s degree in Travel Tourism, Business Administration, or a related field. MBA is a plus. Experience: 8+ years of experience in the travel industry, with at least 3 years in a leadership role. Proven expertise in managing travel operations and partnerships, preferably within a loyalty or customer engagement domain. Skills: Strong understanding of travel booking systems, GDS (Global Distribution System), and aggregators. Excellent negotiation and relationship management skills. Analytical mindset with the ability to make data-driven decisions. Exceptional leadership and team management capabilities. Ability to work in a fast-paced environment and manage multiple priorities. Technical Expertise: Familiarity with CRM tools and travel technology platforms. Proficiency in MS Excel, PowerPoint, and other reporting tools. What We Offer: An opportunity to lead a high impact travel vertical. A dynamic and collaborative work environment. Competitive salary and benefits package. Exposure to working with top-tier brands and global travel partners.

Job Description: Senior Python Developer Role: Senior Python Developer Location: Bangalore Employment Type: Full-Time Experience Level: Senior 4+ years Job Overview: We re looking for a Senior Python Developer with strong experience in Flask and FastAPI, who s excited about working on projects involving Generative AI (GenAI). Youll be responsible for building scalable backend systems, integrating third-party APIs, and working extensively with PostgreSQL. Experience with Vector Databases is a plus. Familiarity with tools like LangChain, Langflow, or Airflow will also make you stand out. If you have some Node.js knowledge or have worked with Neo4J or other knowledge graph databases, even better! Key Responsibilities: Develop and maintain backend services using Python frameworks like Flask and FastAPI. Integrate and manage third-party APIs to enhance application functionality. Work with PostgreSQL for database management, ensuring optimal performance. Implement solutions involving Generative AI (GenAI) for innovative projects. Work with Vector Databases (experience with them is a plus). Use knowledge graph databases such as Neo4J for advanced data modeling. Optimize applications for scalability and performance. Collaborate with cross-functional teams including engineering, data science, and AI specialists. Use tools like LangChain, Langflow, and Airflow for orchestrating AI workflows and task automation. Required Qualifications: Python Expertise: Solid experience in Flask and FastAPI development. - API Integration: Strong experience with integrating third-party APIs. Database Management: Deep expertise in PostgreSQL is required. - Generative AI: Familiarity with Generative AI technologies and their application in real-world solutions. Preferred Qualifications: - Node.js: Familiarity with Node.js is an advantage. - Vector Databases: Experience with Vector Databases is a bonus. - LangChain Langflow: Experience with LangChain for AI workflows and Langflow is beneficial. Airflow: Experience with Airflow for task automation and orchestration. Knowledge Graphs: Hands-on experience with Neo4J or similar knowledge graph databases. Soft Skills: - Strong communication and collaboration abilities Problem-solving skills with an analytical and creative mindset. Adaptability to work with new technologies and learn on the go. Educational Requirements: - Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Position: Staff Engineer UI - React Location: Bangalore Employment Type: Full-Time Experience Level: Senior (8+ years) Job Overview: We are seeking a skilled and experienced Staff Engineer with deep expertise in building highly responsive user interfaces using React and modern JavaScript frameworks. As a Staff Engineer, you will lead the design and development of complex front-end applications, collaborate with cross-functional teams, and mentor junior engineers. If you have a passion for creating pixel-perfect, scalable, and maintainable UI components, we want to hear from you. Knowledge of design patterns, building NPM packages, and converting Figma designs into clean code is essential. This is a leadership role that requires technical depth and the ability to guide the team to success. Key Responsibilities: - Architect, design, and develop scalable, maintainable user interface components using React and JavaScript. - Led and mentored a team of UI developers, providing technical guidance and code reviews. - Collaborate with backend engineers, designers, and product managers to deliver seamless, end-to-end solutions. - Implement responsive designs with pixel-perfect precision, ensuring cross-browser compatibility. - Optimize applications for maximum speed and scalability. - Ensure code quality, maintainability, and adherence to best practices in front-end development. - Stay updated on the latest front-end technologies and trends, introducing new ideas and techniques to the team. Required Qualifications: - React JavaScript Expertise: 8+ years of experience in building highly responsive applications using React and JavaScript frameworks. - State Management: Strong experience with React workflows, including Redux or similar state management libraries. - HTML5 CSS3: Proficiency in HTML5 and CSS3 with a deep understanding of responsive and adaptive design principles. - Design Patterns: Strong understanding of software design patterns and front-end architecture. - Agile Development: Experience working in an agile development environment, comfortable with Scrum or Kanban methodologies. - Version Control: Proficiency with Git and modern CI/CD workflows. Preferred Qualifications: - Tailwind CSS: Hands-on experience with Tailwind CSS for creating clean, maintainable stylesheets. - NPM Packages: Experience in building and maintaining NPM packages. - Design Tools: Skilled at converting Figma or Sketch designs into high-quality, pixel-perfect React components. - Mentorship: Ability to mentor and coach junior team members, fostering a collaborative and growth-oriented environment. - Cross-functional Collaboration: Proven ability to work effectively with backend developers, UI/UX designers, and product teams. Soft Skills: - Strong leadership and communication skills with the ability to articulate complex technical solutions to both technical and non-technical stakeholders. - Problem-solving mindset, with a passion for tackling challenges and finding creative solutions. - Ability to work independently and as part of a team, thriving in a fast-paced environment. Educational Requirements: - Bachelor s Degree: In Computer Science, Information Technology, or a related field (or equivalent experience).

Role Overview: We are seeking a highly driven and strategic Senior Manager - Partnerships Alliances to lead our efforts in identifying, negotiating, and managing high-value partnerships, both domestically and internationally. The ideal candidate will be responsible for onboarding premium brands and aggregators across Luxury Lifestyle, Luxury Travel, Specialized Travel Needs, Shopping, Digital Vouchers, and Merchandising, driving commercial agreements, and optimizing partner lifecycle management to maximize value for both parties. Key Responsibilities: 1. Partnership Acquisition Business Development Identify and onboard relevant brands, aggregators, and strategic partners in the luxury lifestyle, travel, shopping, and digital experience sectors. Develop and execute a structured outreach and engagement strategy to onboard high-value partners, including international brands and service providers. Build and maintain a global pipeline of potential partners to expand our premium offerings. 2. International Partner Management Develop and manage relationships with international partners to bring exclusive global deals and experiences to our customers. Navigate cultural, legal, and commercial complexities in different markets to establish strong international alliances. Ensure seamless collaboration across multiple time zones and geographies. 3. Commercial Negotiations Deal Structuring Lead commercial discussions to negotiate favorable terms, revenue-sharing models, and exclusive deals with both domestic and international partners. Secure exclusive discounts, offers, and special deals that enhance our brand proposition. Draft and finalize international partnership agreements in collaboration with legal and finance teams. 4. Partner Lifecycle Management Own the end-to-end relationship management, from onboarding to contract renewals and performance evaluation. Work closely with internal teams (marketing, product, operations) to ensure seamless integration and execution of partnerships. Track key partnership KPIs and continuously optimize partner performance. 5. Strategic Growth Market Expansion Identify new market opportunities and expand partnerships beyond local boundaries. Stay updated on global luxury and travel industry trends, competitor activities, and emerging partnership opportunities. Develop strategic alliances that strengthen brand positioning and drive international business growth. 6. Cross-Functional Collaboration Work closely with marketing teams to co-create campaigns with partners. Align with product teams to integrate partner offerings into the customer experience. Collaborate with finance teams to track revenue, ROI, and partner performance metrics. Key Skills Qualifications: 7+ years of experience in partnerships, alliances, or business development, with exposure to international partner management. Strong network of luxury brands, travel aggregators, and lifestyle service providers, both domestic and international. Proven track record in negotiating high-value international deals and managing cross-border partnerships. Strong analytical skills to assess partnership performance and optimize for growth. Proven track record of successfully developing and managing strategic partnerships. Experience in the travel, hospitality, luxury, retail sector is highly preferred. Strong understanding of the e-commerce landscape and online business models. Excellent negotiation and communication skills, both written and verbal. Strong analytical and problem-solving skills with the ability to analyze data and identify key insights. Excellent stakeholder management, communication, and relationship-building abilities for both internal and external stakeholders. Experience working with global teams and managing multi-market collaborations. Ability to work in a fast-paced, high-growth environment with minimal supervision. Location: Bangalore Experience: 7+ years in partnerships, business development, or alliances management

RESPONSIBILITIES: Responsible for all regulatory compliances applicable to the company. Liaise with the Company Secretary and ensure that all company secretarial compliances are to be done. Wherever required maintain statutory registers records. Other secretarial compliance of subsidiaries/ associates/ group companies LLPs such as filing of APR return, FLA Return etc. Complete knowledge of GST and TDS provision etc Timely remittance of GST payment and preparation of GSTR1 and GSTR3B data and filing return. Timely remittance of TDS payment and preparation of quarterly data and filing return. Reconciliation of Form26AS with books. Compute and remittance of Advance tax if any shortfall of TDS credit Liaise with external consultants and ensure that all PF, ESI, and PT remittances made timely, and the respective return filed timely Assisting to reporting manager forthe preparation of MIS and Various other reports. Co-ordinate with central audit team for reconciliation and preparation of reports. Liasioning with banks in respect of Working Capital requirements and submitting periodical documents ie. Stock and Debt statement. Liaising with external consultants for providing and submission of required documents for completion of GST and IT Assessments Liaising with statutory auditor and get various certificates required for compliance purposes. Such as Net-worth, Due diligence etc Preparation of draft quarterly financials and submission. Periodical review and update of Investment made. Maintain the tracker of Bank Guarantee issuance and timely renewal of BG Preparation of draft quarterly financials and submission Miscellaneous on demand requirements SKILLS AND COMPETENCIES: Qualifications: CA with strong subject technical knowledge i.e. clauses, provisions, and recent rules and regulations. Experience: 1-2 years of experience in handling Corporate Accounting and compliance. Previous work experience from Corporate and reputed audit firms. Working experience in Accounting Software - Zoho Books and TallyERP9 is a must. Good working knowledge of MS Excel tool is mandatory. Excellent attention to detail, professional attitude, reliable Excellent written and spoken communication and interpersonal Ability to consistently meet all deadlines

R360 powers a data-driven customer engagement ecosystem that enables the world s leading organisations to earn customer loyalty every day. For over 10 years, R360 s loyalty and reward platforms have driven ambitious loyalty programs for some of the world s biggest brands - including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics. Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention. Currently we are looking for a Full Stack Developer with an expertise in Java software development and proficient in React to join the software engineering team for our BFSI clients. The candidate will develop new application features and maintain existing ones. This position requires experience in making decisions and working both independently and as part of a small, dynamic team where everything the candidate does makes a difference. What you ll do: Work as full stack developer with prime focus on backend Responsible for handling and overseeing the End-to-end development from designing to development. Produce reusable, testable, and efficient code Troubleshoot critical issues and guide team as well. Support Nurture other developers providing advice, coaching along with Design and code review of Peers Integrate data storage solutions and ensure application performance, quality, and responsiveness Collaborate with a team to define, design, and ship new features Identify and correct bottlenecks as well as fix bugs Exhibit excellent communications skills and engage in technical discussions with peers becoming a trusted, technical advisor. What we ll need: Mandatory skills: Strong communication and Articulative skills. University degree or equivalent educational experience (optimally a technical or engineering degree) 4+ years of software development experience in Java/J2EE using RESTful web services, Microservices and Spring boot 3+ yrs of hands on experience in React technologies Strong Data structures algorithm skills along with Design skills Ability to manage multiple priorities and projects simultaneously Understanding of Agile methodologies Willingness to take ownership and find ways to unblock oneself. Trustworthy, team oriented and transparent Technical Skills: Expertise in NodeJS and related frameworks Front end technologies - Java Script, jQuery, Angular, Reactjs Database - SQL NoSQL

R360 powers a data-driven customer engagement ecosystem that enables the world s leading organizations to earn customer loyalty every day. For over 15 years, R360 s loyalty and reward platforms have driven ambitious loyalty programs for some of the world s biggest brands - including Axis Bank, Standard Chartered Bank, HDFC Bank to name a few. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics. Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention. Our values - Customer-centricity, Integrity, Excellence, Empowerment, Inclusivity, Accountability and Continuous learning- these aren t just words; they are our compass. We are looking for an experienced Angular Developer to join our team. The ideal candidate will have a strong background in building dynamic web applications using Angular 15. As an Angular Developer, you will work closely with our development team to deliver high-quality, scalable, and maintainable software solutions. Responsibilities : - Develop new user-facing features using Angular 15 - Write clean, maintainable, and efficient code following best practices - Collaborate with UI/UX designers to translate designs and wireframes into high-quality code - Optimize application performance for maximum speed and scalability - Implement automated testing and participate in code reviews to ensure high-quality software - Work closely with back-end developers to integrate front-end components with server-side logic - Stay up-to-date with the latest Angular releases, trends, and best practices - Troubleshoot and debug issues as they arise and provide timely solutions Requirements: - Strong proficiency in Angular with a minimum of 4-5 years of experience - Solid understanding of HTML5, CSS3, and JavaScript - Experience with TypeScript and its features - Familiarity with RESTful APIs and asynchronous programming - Knowledge of front-end build tools such as Webpack or Angular CLI - Understanding of version control systems, preferably Git - Excellent problem-solving skills and attention to detail - Ability to work effectively in a collaborative team environment - Bachelors degree in Computer Science, Engineering, or a related field (preferred) Nice to Have: - Experience with Angular Material or other UI component libraries - Hands-on experience with Node.js - Familiarity with Agile/Scrum methodologies - Previous experience with version migrations in Angular (e.g., upgrading from one version of Angular to another version)