Job description: Process Associate Content Moderation/Mapping POI Role- in English Language- Non voice Role, Understanding the basic nature of the domain and relating that to the search process, Should possess a better understanding of the industry and adhere to the company policies/procedures.Competencies:Process Associate Content ModerationYou will be supporting customers of the Largest Search EngineYou will be Content Moderator.You will be Moderating the social media, entertainment, political contentsFive-day working with 2days rotational off(Work From Home)Good communication skills in EnglishA team playerActive Watching and, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively, and empatheticallyExcellent comprehension and articulation skillsExcellent communication skills written.Desired Qualification/Experience:One year of experience to Maximum 4 YearsAny under graduate degree, diplomaMinimum typing speed of 35 words per minute with 95% accuracyGood knowledge of EnglishShould possess good analytical and problem-solving skills.Adaptable to learn new processes, concepts, and skills.Should be willing to work in shifts.Contact Number : Naveen : 81065-98777