Role & responsibilities Customer support & Satisfaction: - Point of contact for customer complaints & service requests- Prompt resolution of operation & maintenance related issuesService Coordination- AMC and on call service matters to be monitored- Timely resolution of service complaintsService Business- Generate operation & maintenance contracts, AMC and Service business through the team Preferred candidate profile - Prior experience in managing a team of technicians- Willingness to handle technical service coordination and client relationship managementPerks and benefits