Dear Candidates,Warm greetings from Talent Acquisition, Sagility!We are currently hiring International Voice Associates @Bangalore LocationImmediate Joiners are preferred!!***AR Callers can also apply for this position***Open Positions: 100Experience: 1 year to 4 yearsSalary: Exclusive Package + Allowances Shift: Night ShiftTransport: 2 way cab provided (Pick up & Drop)Work Mode: Work from Office OnlyInterview Mode: Virtual (Video Call)Work Location: BangaloreDesired Candidates:Graduates/Intermediate are eligibleProper relieving from previous Companies are MandatoryExcellent English CommunicationCandidate with only International Voice experience is eligibleUS Healthcare Domain is an added advantageWilling to Work from Office5 days working in a weekWilling to work in Night ShiftsInterested Candidates, kindly share the updated CV to the below contacts,Kindly refer your friends!! Harikrishnan (HR) - 7558195596 - Harikrishnan.v@sagilityhealth.comSwathini (HR) - 6381787920 - KS.Swathini@sagilityhealth.comSurender M (Senior HR) - 8015421913 - Surender.M@sagilityhealth.comGeorge VL (Deputy Manager) - 9551426755 - George.VL@sagilityhealth.comThanks,Surender MSenior HR, TA,Sagility India

Greetings from Sagility. Job Description: Able to Interpret all types of Medical recordsInterpret medical necessity in contrast to clinical policies / guidelinesInterpret medical data and provide accurate clinical reviewIdentify Cost Savings within Medical Claims Itemized bill review (IBR) for Institutional claimsTeam handling experience Qualification & Skills: BDS\MBBS\BPTInternational Healthcare exposure Willing to Work from Office5 days working in a weekImmediate Joiners are Required.Interested candidates can share your resume to anitha.c@sagilityhealth.com

Job Role Were looking for a dynamic Intelligent Automation (IA/RPA) Designer to join our Business Transformation Team. We have a relentless focus on driving results for our customers and enabling them to invest more into their customer care experience.A Designer will be a critical part of our growing business where we are continually striving to automate our customer operations and will be interfacing with stakeholders throughout the enterprise to help drive the adoption of the IA/RPA and will also be responsible for analyzing business processes, design and identifying/implementing automation solutions as well as guiding the Business teams and Automation development teams. Needs to be proficient in atleast two RPA tools AA, BP, UiPath, Pega, Power Automate with AA being the primary tool and should also be well versed in VB Automation. Other platforms such as Python, Java and experience in low code, no code tools will be a plus point. Responsibilities: 1. Understand business requirements and document them for RPA developers to deploy the automation in an optimal manner via BRD/PDD/SDD/TDD workflow diagrams 2. Define technical framework considering all relevant artefacts including Data Integration, Security, Infrastructure Hosting, Performance and Scalability 3. Perform detailed estimations of the finalized in scope processes 4. Build a business case justifying ROI 5. Ensure that RPA processes are designed in accordance with standard RPA design principles and conventions using SDLC / Agile methodology 6. Should be able to create a level 5 document on the current process and build a To be’ solution 7. Experience with Process Analysis, Design and Implementation, 8. Hands on experience on RPA tools and Cognitive platforms such as – Automation Anywhere, UiPath, 9. Experience in Healthcare domain is mandatory.Location - BangaloreShift Timing - 2 PM to 11 PMWork Mode - HybridRegards,naveen.vediyappan@sagilityhealth.com

Dear Candidate,Warm Greetings from Sagility, CoimbatoreDesignation: Team Leader-OperationsWork experience : 5+yrs of US Healthcare-Payer vertical onlyWork Location : CoimbatoreWork from office onlyDesired candidate profileGood understanding of the US Healthcare Industry-Payer vertical only.Must have at least 5+ years experience into Claims adjudication.Should have managed Team directly or indirectlyShould have handled client escalations.Must be have experience in Payer vertical and should be from US Healthcare background.Must have excellent communication skillsShould be flexible to work in rotational shifts and working from officeGraduation is mustCandidates based out of Coimbatore would be preferred/willing to relocate to coimbatoreImmediate joiners would be preferredFree Transportation (Pick up & drop) facility.Interested candidates can share your resume to anitha.c@sagilityhealth.com

Dear Candidates,Warm greetings from Talent Acquisition, Sagility!We are currently hiring International Voice Associates @Bangalore LocationImmediate Joiners are preferred!!Open Positions: 20Experience: 1 year to 4 yearsSalary: As per Company StandardsShift: Night ShiftTransport: 2 way cab provided (Pick up & Drop)Work Mode: Work from Office OnlyInterview Mode: Virtual (Video Call)Work Location: BangaloreDesired Candidates:Graduation is MandatoryProper relieving from previous Companies are MandatoryExcellent English CommunicationCandidate with only International Voice experience is eligibleExperience in Inbound Calling is added advantageSound Knowledge in Customer Support - International Voice inboundWilling to Work from Office5 days working in a weekWilling to work in Night ShiftsInterested Candidates, kindly share the updated CV to the below contact,Surender M (Senior HR) - 8015421913 - Surender.M@sagilityhealth.comGeorge VL (Deputy Manager) - 9551426755 - George.VL@sagilityhealth.comThanks,Surender MSenior HR, TA.Sagility India

Greetings!!!Openings at Sagility for Process Trainer-Claim Adjudication(US Healthcare)Job Description:Minimum of 4 years of experience as a Process Trainer in an International BPO.Excellent written and verbal communication skills, with strong interpersonal abilities.Proven experience as a Trainer in an International BPO environment.Strong presentation and Excel skills.Sound knowledge of basic training methodologies.Ability to work in rotational shifts.Immediate joiners are mostly preferred.Interested candidates can share your resume to anitha.c@sagilityhealth.com

Greetings from Sagility. Job Description: Able to Interpret all types of Medical recordsInterpret medical necessity in contrast to clinical policies / guidelinesInterpret medical data and provide accurate clinical reviewIdentify Cost Savings within Medical Claims Itemized bill review (IBR) for Institutional claimsTeam handling experience Qualification & Skills: BDS\MBBS\BPTInternational Healthcare exposure Willing to Work from Office5 days working in a weekImmediate Joiners are Required.Interested candidates can share your resume to anitha.c@sagilityhealth.com

Greetings!!!!Required Excellent knowledge and experience in AR Calling, Hospital billing.Experience : Minimum 4+years Experience in AR Calling(Hospital billing) requiredExcellent English CommunicationInterpersonal SkillsSound Knowledge about Hospital billingWilling to Work from Office5 days working in a weekImmediate Joiners are Required.Interested candidates can share your resume to anitha.c@sagilityhealth.com

Greetings!!!Openings at Sagility for Process Trainer-Claim Adjudication(US Healthcare)Minimum of 4 years of experience as a Process Trainer in an International BPO.Excellent written and verbal communication skills, with strong interpersonal abilities.Proven experience as a Trainer in an International BPO environment.Strong presentation and Excel skills.Sound knowledge of basic training methodologies.Ability to work in rotational shifts.Immediate joiners are mostly preferred.Interested candidates can share your resume to anitha.c@sagilityhealth.com

Greetings!!!!Need Excellent knowledge and experience in AR Calling, Hospital billing.Experience : Minimum 4+years Experience in AR Calling(Hospital billing) required Excellent English CommunicationInterpersonal SkillsSound Knowledge about Hospital billingWilling to Work from Office5 days working in a weekImmediate Joiners are Required. Interested candidates can share your resume to anitha.c@sagilityhealth.com

Mega Walk-in Drive For Freshers - Non - Voice Process Coimbatore( Monday- Friday Only ) Position: Trainee Process Consultant International Non-Voice Process Roles and Responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Education & Experience: Graduation is mandatory 2022/2023/2024 passed Arts & Science graduates Only.10+2+3(15 years) of education is mandatory.BE\B Tech & Post graduates& Diploma are Not eligible.Desired Skills and Abilities: Good Oral and Written Communication Skill in EnglishGood Typing Skills & Basic computer Navigation SkillsShould be flexible to work in shifts.Interested candidates directly come to the below mentioned address. candidates must be in formal attire.Bring educational documents and ID Proofs. Note: *** Rotational shift***

Summary To conduct data science projects, develop models, and contribute to decision-making processes. Data Scientists work on implementing advanced solutions and ensuring the accuracy and reliability of data science models.Education: Graduate or a bachelor's degree in computer software engineering, computer science, or mathematics or any other equivalent degree. Experience: 6 - 13 Years Roles & Responsibilities:Design, Lead and execute data science projects, including model development and evaluation.Collaborate with cross-functional teams to gather data science requirements and develop solutions. Implement data science principles and best practices. Troubleshoot and debug data science models. Contribute to documentation and participate in code reviews.Mandatory Skills:Excellent communication skills, both written and verbal Proficient in one or more data analytic programming languagesExcellent analytical and problem-solving skills Proficient in data science tools and techniques Understanding of machine learning concepts Ability to work with a diverse cross-functional team Ability to create and maintain documentation for data science processes.Preferred Skills: Hands-on experience with machine learning frameworks and AI conceptsKnowledge of advanced statistical analysis techniques Experience with big data technologies Familiarity with data modeling and transformation Interest in advanced data science methodologies. Mentorship and coaching abilities.Shift Timing - 2 PM to 11 PMWork Mode - Hybrid Regards,naveen.vediyappan@sagility.com

Greetings!!!Openings at Sagility for Process Trainer-Claim Adjudication(US Healthcare)Minimum of 4 years of experience as a Process Trainer in an International BPO.Excellent written and verbal communication skills, with strong interpersonal abilities.Proven experience as a Trainer in an International BPO environment.Strong presentation and Excel skills.Sound knowledge of basic training methodologies.Ability to work in rotational shifts.Immediate joiners are mostly preferred.Interested candidates can share your resume to anitha.c@sagilityhealth.com

Mega Walk-in Drive For Freshers - Non - Voice Process Coimbatore( Monday- Friday Only ) Position: Trainee Process Consultant International Non-Voice Process Roles and Responsibilities: Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Education & Experience: Graduation is mandatory 2022/2023/2024 passed Arts & Science graduates Only.10+2+3(15 years) of education is mandatory.BE\B Tech & Post graduates& Diploma are Not eligible.Desired Skills and Abilities: Good Oral and Written Communication Skill in EnglishGood Typing Skills & Basic computer Navigation SkillsShould be flexible to work in shifts.Interested candidates directly come to the below mentioned address. candidates must be in formal attire.Bring educational documents and ID Proofs. Note: *** Rotational shift***

Greetings!! Looking for experienced folks from Enrollment and claims, EDI or provider contracting-Member or group enrollment process.Job Title: Senior manager - Enrollment and claims, EDI or provider contracting& Claims Adjudication (US Healthcare)Experience: 10+years Qualification: Bachelors degree Shift: Night shift Transportation: Pick up and drop would be provided Job Summary:Senior manager - Enrollment and Claims Adjudication will oversee a team of healthcare professionals responsible for processing member enrollments and adjudicating claims in compliance with US healthcare regulations, client-specific guidelines, and quality standards. The role ensures efficient workflow, team performance, process improvement, and client satisfaction.Key Responsibilities:Team Management & Leadership:Lead, mentor, and manage a team handling enrollment and claims adjudication processes.Monitor team productivity, quality, and adherence to service level agreements (SLAs).Provide training, coaching, and development opportunities to team members.Conduct regular team meetings, performance reviews, and provide constructive feedback.Resolve escalations and complex issues promptly and professionally.Enrollment Management:Oversee new member enrollment, renewals, terminations, and updates in healthcare plans.Ensure data accuracy for member eligibility, coverage, and benefits.Collaborate with clients and internal teams to resolve enrollment discrepancies or queries.Claims Adjudication Oversight:Supervise the processing of healthcare claims ensuring accuracy and compliance with policies, provider contracts, and regulatory guidelines (HIPAA, CMS, etc.).Ensure proper review of claims for eligibility, benefits coverage, coding, and payments.Monitor claim denials and implement corrective action plans to reduce errors and rework.Process & Compliance:Ensure compliance with US healthcare regulations, privacy laws (HIPAA), and client-specific guidelines.Identify process improvement opportunities and work with quality teams to implement best practices.Prepare and analyze reports related to team performance, quality audits, and operational metrics.Liaise with clients and stakeholders for updates, process changes, or reporting needs.Required Skills and Qualifications:Bachelors degree or equivalent work experience in healthcare operations.Minimum:10+ years of experience in US healthcare processes, with 3 years in a Operation manager in Enrollment and claims, EDI or provider contractingStrong knowledge of US healthcare insurance, including enrollment, eligibility, claims processing, and adjudication rules.Proficient with CMS, Medicaid, Medicare, ACA, and HIPAA regulations.Proficient in claims platforms Excellent analytical, problem-solving, and decision-making skills.Strong communication and interpersonal skills.Ability to multitask and work under pressure.Interested candidates can share your updated cv to : anitha.c@sagilityhealth.com

Hi All,Greetings from Sagility!Were on the lookout for a Team Lead to join our dynamic team in Bangalore. If youre passionate about driving performance and have a strong background in US Healthcare, this could be the perfect opportunity for you!What were looking for: 5-7 years of experience in US Healthcare Expertise in AR Calling, Denial Management, and Revenue Cycle Management (RCM) Strong knowledge of Physician Billing Proven communication skills with a collaborative mindset Must be a Graduate Immediate joiners preferred Should be a QA or SME on paper Understanding of the Team Lead role is essentialInterested?Send your updated CV to rani.ramchandani@sagilityhealth.comBest regards, Rani

Dear All,Greetings from Sagility!!Job Title: Assistant Manager Level/Salary Range: UJ3 Location: Hyderabad Working Hours/Days: 9 Hours/5 Days a Week (Rotational Night Shifts) Reporting To: Manager Company: Sagility Health Key Responsibilities:Lead and supervise a team of customer service representatives.Ensure service quality and performance standards are met.Monitor daily operations, including call volume, SLAs, and KPIs.Conduct team meetings, performance reviews, coaching, and feedback.Perform quality assurance checks and resolve escalated customer issues.Develop and deliver training programs for new hires and ongoing development.Prepare performance reports and use analytics for decision-making.Collaborate with departments (HR, IT, Sales) for seamless operations.Qualifications:Bachelor's degree required.Minimum 7 years of contact center experience, with at least 2 years in an Assistant Manager role.Must have experience in international voice.Strong leadership, communication, and problem-solving skills.Proficiency in contact center software and CRM systems.Knowledge of operational metrics (SL/AHT/FCR, etc.).Ability to manage multiple priorities under pressure.Additional Requirements:Flexibility to work in shifts, including evenings, weekends, and holidays.Strong commitment to customer service and continuous improvement.Why Join Us?Be part of a dynamic and growing team at Sagility.Opportunities for leadership development.Engage in impactful work shaping the future of our services.Interested Applicants can share CV Rani.ramchandani@sagilityhealth.comRegards,Rani

Greetings!!Immediate openings for Quality analyst-Int voice processJob Description:Graduate required with International Customer Service experienceA Quality Analyst (QA) specializing in call audit and call monitoring typically works within customer service or call centers to ensure that communication with customers meets company standards and regulatory requirements.QA on papers with 1-2 years experience would be preferredHave Good Interpersonal and Coaching SkillsExpertise in CSAT/NPS Analysis, RCA and BQM.Proficiency in Excel is mandate (PPT knowledge would be advantage)Preferably from US Healthcare (OB/IB), Banking, Insurance, Pensions and Mortgage.Interested Candidates can share your resume to - anitha.c@sagilityhealth.com

Contract Period 6 months to 1 YearWork Mode - WFOKey Responsibilities: Develop responsive and interactive web applications (Front end) using modern front[1]end technologies. Translate UI/UX design wireframes into high-quality code. Develop responsive and interactive front end based on prototypes provided in PowerPoint (PPT) Optimize web applications for maximum speed, scalability, and performance. Collaborate with designers, back-end developers, and product managers to enhance user experience. Implement best coding practices, reusable components, and maintainable codebases. Conduct code reviews and ensure adherence to development standards. Stay updated with emerging front-end technologies and industry trends. Skills and Experience: Minimum of 3-4 years of experience Proficiency in HTML 5, CSS, JavaScript, Figma and jQuery Experience with UI frameworks like Bootstrap Strong knowledge of responsive and adaptive design principles. Understanding of version control systems like Git or DevOps. Knowledge of cross-browser compatibility issues and ways to work around them. Strong problem-solving skills and attention to detail.Regards,Naveen.vediyappan@sagility.com