Role & responsibilities Partner with Sakon Implementation Managers (IMs) and clients to manage Sakon TEM platform implementations.Work on Internal and External projects and ensure the projects are completed within the stipulated timeframe.Work with the internal teams to deliver accurate, quality service to clients through the implementation process.Assist the Sakon IMs in stakeholders engagement to document current business process.Gather information from customers, evaluate their needs and create implementation solutions along with the Sakon IMs.Ensure completion of internal deliverables and meeting milestonesMaintain the Service Delivery Plan, track the deliverable schedule and weekly task list.Proactively identify project risksCommunicate project progress to all stakeholders.Coordinate Sakon resources from the Audit, Carrier, and Technical teams.Update all internal tracking systems in a timely manner.Manage multiple implementations in parallel.Assist the Sakon IMs in transitioning accounts to internal and partner Account Management teams.Help us work smarter as we scale and streamline the way we deliver our data solutions and innovative technology to clients.Drive decision-making and alignment across a wide range of teams to move project deliverables forward and remove barriers to success. Connect dots internally and use feedback to improve processes across the organization - or create new ones entirely. Expertly navigate changing requirements (a.k.a. scope creep) and set appropriate expectations with customers. Preferred candidate profile 8+ years of experience working within the telecoms industry or corporate telecom department, with a proven history of project management, SaaS implementations and adhering to excellent service management principles.Experience or working knowledge of Enterprise TEM and Mobility Solutions and bestpractices, and Enterprise Financial Systems a plus Strong understanding of Project Management principles and methodologies.Strong MS Excel and Word skills (MS Office), knowledge of MS Project or equivalentAble to seamlessly adjust your communication style for internal and external audiences at all levels of the organization and with varying levels of technical expertise. Extremely organized with an appreciation for process and documentation Detail-oriented and can balance multiple projects and deliverables concurrently.A passion for helping clients and addressing some of the biggest challenges in different business verticals.Comfortable with ambiguity and resourceful in navigating uncharted territory.Perks and benefits Flexible Holiday Policy (choose your own holidays) Hybrid Working Options. Life & Medical Insurance. Focus on Skill Development, Re-imbursement for Certifications. Wifi-Mobile bill reimbursement.Employee well-being activities.

Dear Candidates,Sakon is hiring an Analyst- Invoice Management. Interested candidates please share their updated resume at harshita.kushwah@sakon.com.Below is the detailed JD for your reference.Location: Pune, IndiaExperience: 1 to 3 yearsJob Summary:The Analyst will handle following tasks: To handle/to take ownership of multiple wireline TEM activities includes invoice processing, monthly invoice audit, AP payment file creation and maintenance, Research on past due balance/ Payment reconciliation, other account maintenance activities come under invoice management. To interact with vendors to procure invoice copies, information on payments, resolve past due/payment issues, etc. To interact with Clients via emails, conference calls, etc. To take ownership of reporting (weekly/monthly). Education: Graduate/PG (Preferably from Telecom, Commerce, Banking) Skills and Knowledge: Excellent communication skills spoken & written. Preferred Neutral/ US accent Experience in wireline process/TEM process - both client and vendor-side. Prior experience of vendors/client interaction. Good knowledge of Microsoft Excel/ Word/PowerPoint Must be multi-tasking and a very good team player Strong Analytical and Reporting skills.Key Responsibilities: Responsible for Clients assigned to work on TEM (invoice management) process (from procurement to pay the telecom invoices). Responsible for Clients assigned to interact with the Vendors. Interacting with India team Analysts / US team to resolve any questions arising from Vendor / Client Creation and maintenance of various weekly and monthly reports. Consent - We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Title - Senior TrainerRole & responsibilities Maintain consistent high quality of Official Reports.Working closely with the Manager.Assist in planning, creating, and implementing training courses.Assist in organizing training-related events/activities.Measure outcomes from training.Ensure all new hires undertake mandatory training.Use existing education principles and stay up to date on new training methods and techniques.Prepare and disseminate material (e.g., instructional notes, feedback forms).Submit reports on training activities and results.Conduct employee surveys and interviews.Review employee performance within learning.Designing and delivering onboarding programs.Mapping out annual training plans for internal teams.Selecting and recommending certifications, conferences, workshops, and e-learning courses.Preferred candidate profile Graduation in education, psychology, human resources, or related field.Experience of 6+ years as a trainer, corporate training specialist, or related position is required.Should have strong teamworking and people skills.Knowledge of traditional and modern educational techniques is mandatory.Proficient in MS Office.Able to multi-task, prioritize, and manage time efficiently.Personal commitment to improving your own knowledge and skills and a passion for continuous learning and development.Outstanding communication and presentation skills.Proven experience with talent management and talent development strategies.Proactive, enthusiastic, and innovative approach to work.Working knowledge of databases and Learning Management Systems (LMS) is a plus.Perks and benefits Flexible Working Hours Flexible Holiday Policy (choose your own holidays) Hybrid Working Options Life & Medical Insurance Focus on Skill Development, Re-imbursement for Certifications Wifi-Mobile bill reimbursement Employee wellbeing activities

Dear Candidate,Position: Senior Analyst - Data Operations Job Location: Pune, India Work Mode-Hybrid Shift Time- 3pm-12pmRole Overview/Your Impact This role will handle and take ownership of multiple Telecom Expense Management customers/activities include invoice processing, Inventory management and data validation. Will interact with Customers and stakeholders on data solutioning requirements and effectively communicate with Internal teams to deliver strong and effective customer experience. This is customer facing role and you will be required to communicate with the customers via email and conference calls. What Does team do The Department of DataOps is primarily responsible for managing the entire data lifecycle, i.e., from acquisition to consumption for Sakons steady state customers. Data from clients is acquired in many ways, such as Invoice, Inventory, HR, MDM, etc. DataOps manages the data pipeline and continuously looks out to maintain data quality while streamlining data acquisition and management processes. Furthermore, if there are data challenges, the group collaborates with cross-functional departments to provide resolution. What will you do Support and guide customer towards Sakons best practices to manage data during the steady state operations Understand business needs, objectives and develop data analysis to support effective solutioning for stakeholders/clients Perform corrective and evolutive maintenance of all the data exchange and data solution processes Assemble, analyze large complex data sets for processing and identify risks or opportunities for improvement. Maximize data accuracy by constructing reliable procedures; recognize any discrepancies that need immediate resolution. Ensure timely and accurate data models that provide management information and analysis of function performance (key performance indicators, metrics) Collaborate and coordinate with other departments like Engineering, Product Management and others for issue resolutions and request solutioning Develop and maintain internal documents and trackers, ensure compliance to process flows and controls process controls Our Expectations Hand-on experience in complex data solutioning or experience managing automated systems, understanding data/system architecture and upstream/downstream processes Strong communication skills (verbal and written), ability to interface with stakeholders at varied levels (experience in client facing roles is desired). Experience in troubleshooting data issues (related to any part of the data lifecycle of sourcing, validating, data model alignment, validation, publication) Good knowledge of data modeling, databases, data warehouses, enterprise systems or SAAS Strong presentation and data storytelling skills, experience in data analysis, reporting or dashboarding. Strong outlook for data quality Results orientated, proactive, takes initiative. Good understanding and exposure of project management and coordination skills Exposure to JIRA ticketing system would be added advantage. Ability to work across regions and cultures Ability to work as a team player and partner effectively with cross-functional teams Support other members team develop their expertise. High work ethics, effective communicator, and sense of ownership Highly motivated towards learning and have a strong solution-oriented approach Masters or Post Graduate in Data Analytics from a reputed institute(Preferred) Our culture Behind every great human achievement is a team. In that spirit, Sakon brings together the most seasoned and diverse collection of world class engineers, telecom service practitioners, and CPAs. Our global managed services teams are filled with passionate and committed innovators and operators, all of whom are focused on ensuring customers achieve a great service experience, with a smile. Benefits and Perks Flexible Holiday Policy (choose your own holidays) Hybrid Working Options Life & Medical Insurance Focus on Skill Development, Re-imbursement for Certifications Wifi-Mobile bill reimbursement Employee wellbeing activities How to Apply and Interview Process To apply, kindly share the resume with sneha.katore@sakon.com. If your profile is shortlisted, you will be invited to complete a communication test followed by interviews. Consent - We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Role & responsibilities Assist in the development and implementation of HR policies and procedures.Maintain accurate and up-to-date employee recordsEnsure compliance with company policies, legal requirements, and confidentiality guidelines. Handle employee data management and ensure timely updates to HRIS/Payroll systems.Support payroll input collection/updation in payroll template, processing, ensuring all data is accurate and timely. Assist with benefits enrollment, updates, and queries. Ensure compliance with relevant tax laws and regulations.Assist in the preparation of audit documentation and internal reviewsProvide guidance to employees regarding HR policies, benefits, and other inquiries. Maintain and update HR systems and databases to ensure data accuracy. Troubleshoot HRIS issues and coordinate with IT for system improvements. Generate HR reports and analytics for management review. Assist in the development and execution of HR initiatives and projects.Preferred candidate profile Bachelors degree in Human Resources, Business Administration, or related field.3+ years of experience in HR operations or a similar role.Strong knowledge of HR processes, labor laws, and compliance regulations.Proficiency with HRIS, MS Office Suite, and payroll systems.Excellent organizational and time-management skills.Strong attention to detail and ability to handle sensitive information with discretion.Exceptional communication skills and ability to work well in a team.Perks and benefits Flexible Holiday Policy (choose your own holidays)Hybrid Working OptionsLife & Medical InsuranceFocus on Skill Development, Re-imbursement for CertificationsWifi-Mobile bill reimbursement Employee well-being activities How to Apply To apply, kindly share the resume with sneha.katore@sakon.comConsent - We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Position: Senior Engineer-IT SecurityJob Location: Pune, IndiaRole Overview/Your Impact:We are looking for a highly skilled and detail-oriented Senior Engineer IT Security to join our Security Operations Center (SOC) team. As a Senior Engineer, you will be responsible for protecting the organization's IT infrastructure by monitoring, identifying, and responding to security threats or weaknesses and vulnerabilities. You will manage security tools for advanced analysis and investigation of security logs from various sources such as firewalls, intrusion detection/prevention systems (IDS/IPS), servers, applications, and other security devices. You will be expected to identify, investigate, and respond to security incidents, provide deep technical analysis, and work closely with other teams to improve the organizations overall security posture. What Does the team doThe Security Operations Center (SOC) team plays a critical role in safeguarding an organization's IT infrastructure by actively monitoring, detecting, responding to, and mitigating cybersecurity threats in real time. This team's primary responsibility is to maintain a robust security posture, ensuring the integrity, confidentiality, and availability of systems, networks, and data.What will you doAcknowledge, analyze, and validate incidents triggered by multiple security tools like IDS/IPS, Web Application Firewall, Firewalls, Endpoint Detection & Response tools, and events through SIEM solution.Acknowledge, analyze, and validate incidents received through other reporting mechanisms such as email, phone calls, management directions, etc.Collection of necessary logs that could help in the incident containment and security investigationEscalate validated and confirmed incidents.Understand the structure and the meaning of logs from different log sources such as F/W, IDS/IPS, WAF, Domain Controller, Cloudflare, XDR Solution, Microsoft office 365 etc.Open incidents in the ticketing platform to report the alarms triggered or threats detected.Track and update incidents and requests based on updates and create root cause analysis.Report on IT infrastructure issues to the IMS Team.Working with vendors to work on security issues.Log Analysis and Investigation:Analyze large volumes of security logs from multiple sources (e.g., network devices, firewalls, IDS/IPS, SIEM tools, etc.) to identify potential security incidents, threats, and vulnerabilities.Perform in-depth investigations of suspicious activities to identify the root cause and potential impact.Prioritize and escalate incidents based on severity and risk.Incident Response:Lead the investigation and resolution of security incidents, coordinating with L1 and L2 teams as necessary.Provide detailed analysis and actionable intelligence to stakeholders to guide remediation efforts.Track incidents through to resolution and closure, ensuring all documentation is accurate and complete.Maintain Incident response procedures and SOPsThreat Intelligence Integration:Use threat intelligence feeds and other external resources to enhance log analysis and identify emerging threats.Correlate internal data with external threat intelligence to identify new attack vectors and trends.Tools & Technologies:Utilize SIEM tools (e.g., LogRhythm) to perform advanced log searches, filtering and correlation.Work with other SOC tools such as ticketing systems, network monitoring solutions, Email monitoring, and endpoint security tools.Collaboration & Reporting:Collaborate with SOC teams, IT teams, and management to provide detailed incident reports and security assessments.Develop and maintain documentation, playbooks, and procedures to improve the efficiency of the SOC.Provide mentorship and training to junior analysts (L1/L2).Continuous Improvement:Analyze and improve SOC processes, workflows, and detection methodologies to enhance overall efficiency and security posture.Regularly update and review log sources, collection mechanisms, and detection rules to adapt to changing threat landscapes.Perform other duties as assigned. Required Skills & Qualifications:Experience:Minimum of 4 years of experience in a security operations environment with a focus on log analysis, incident response, and threat detection.Strong knowledge of security concepts and technologies such as firewalls, IDS/IPS, antivirus, vulnerability scanners, encryption, and network protocols.Experience working with SIEM tools such as LogRhythm etc.Technical Skills:Strong knowledge of networking protocols (TCP/IP, HTTP, DNS, etc.) and the ability to analyze traffic and logs.Experience with log parsing, log correlation, and log analysis at an advanced level.Familiarity with scripting languages (e.g., Python, PowerShell) for automating tasks and log analysis.Strong understanding of security incident response lifecycle, including containment, eradication, and recovery.Certifications(Preferred):Certified Incident Handler (GCIH)Certified SOC Analyst (CSA)Certified Ethical Hacker (CEH)Soft Skills:Strong analytical and problem-solving abilities.Ability to work under pressure in a high-stress, fast-paced environment.Strong written and verbal communication skills for preparing reports and interacting with teams across the organization.Excellent attention to detail and a proactive approach to identifying and addressing security issues.

Dear Candidate,Sakon is hiring a Senior Analyst- Invoice Management. Interested candidate please share their updated resume at rohit.tavar@sakon.comBelow is the detailed JD for your reference.Location: Pune, IndiaJob Summary:The Senior Analyst will handle following tasks:To handle/to take ownership of multiple wireline TEM activities includes invoice processing, monthly invoice audit, AP payment file creation and maintenance, Research on past due balance/ Payment reconciliation, other account maintenance activities come under invoice management.To interact with vendors to procure invoice copies, information on payments, resolve past due/payment issues, etc.To interact with Clients via emails, conference calls, etc.To take ownership of reporting (weekly/monthly).Education: Graduate/PG (Preferably from Telecom, Commerce, Banking)Skills and Knowledge:Excellent communication skills spoken & written. Preferred Neutral/ US accentExperience in wireline process/TEM process - both client and vendor-side.Prior experience of vendors/client interaction.Good knowledge of Microsoft Excel/ Word/PowerPointMust be multi-tasking and a very good team playerStrong Analytical and Reporting skills.Key Responsibilities:Responsible for Clients assigned to work on TEM (invoice management) process (from procurement to pay the telecom invoices).Responsible for Clients assigned to interact with the Vendors.Interacting with India team Analysts / US team to resolve any questions arising from Vendor / ClientCreation and maintenance of various weekly and monthly reportsShould be willing to work in flexible shifts.Work shift timings will be: 12.30pm to 9.30pm (May change as per business requirements)Consent - We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Dear Candidates,Sakon is hiring an Analyst- Invoice Management. Interested candidates please share their updated resume at harshita.kushwah@sakon.com.Below is the detailed JD for your reference.Location: Pune, IndiaExperience: 1 to 3 yearsJob Summary:The Analyst will handle following tasks: To handle/to take ownership of multiple wireline TEM activities includes invoice processing, monthly invoice audit, AP payment file creation and maintenance, Research on past due balance/ Payment reconciliation, other account maintenance activities come under invoice management. To interact with vendors to procure invoice copies, information on payments, resolve past due/payment issues, etc. To interact with Clients via emails, conference calls, etc. To take ownership of reporting (weekly/monthly). Education: Graduate/PG (Preferably from Telecom, Commerce, Banking) Skills and Knowledge: Excellent communication skills spoken & written. Preferred Neutral/ US accent Experience in wireline process/TEM process - both client and vendor-side. Prior experience of vendors/client interaction. Good knowledge of Microsoft Excel/ Word/PowerPoint Must be multi-tasking and a very good team player Strong Analytical and Reporting skills.Key Responsibilities: Responsible for Clients assigned to work on TEM (invoice management) process (from procurement to pay the telecom invoices). Responsible for Clients assigned to interact with the Vendors. Interacting with India team Analysts / US team to resolve any questions arising from Vendor / Client Creation and maintenance of various weekly and monthly reports. Consent - We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Dear Candidate,Sakon is hiring an Analyst-Audit on contract. Interested candidates please share their updated resumes at rohit.tavar@sakon.comBelow is the detailed JD for your reference.Qualifications:Education: CA/ CA inters/ ICWA/ ICWA inters, B.com, MBA Finance Job Description: Analysing the Accounts Payables/Invoices pertaining to Telecom Expenditure. Data collection for spend audit. Knowledge of credit and discounts, accounting, Invoice Reconciliation. Verification of Account spends against the agreements/contracts. Quality Check involving processes or transactions. Documentation and tracking from start to end. Experience with Global Telecom clients / Telecom KPO (added advantage) Skills and Knowledge: Communicates effectively verbally and in writing. Flair for research and obtaining information. Ability to read and understand contracts well. Strong PC skills especially Microsoft Excel. Ability to work under pressure of deadlines and ensure delivery of project requirements in time. Ability to use judgment to arrive at a decision based on available information Key Responsibilities: Assist in Process Audit upon assignment or request. Perform audit and analysis relating to cost control and all related activities. Procure project related information from Client, Vendor or concerned project interfaces. Preparation & Presentation of Standard reports as required & requested. Perform Quality Checks to ensure accuracy of work completed & reported. Documentation of New processes or requests from Clients. Adhering to the deadlines and quality standards. Job Timings: 12pm to 9.30pm (Should be flexible as per Business requirement Consent - We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Dear Candidate,Sakon is hiring a Senior Analyst- Invoice Management. Interested candidate please share their updated resume at rohit.tavar@sakon.comBelow is the detailed JD for your reference.Location: Pune, IndiaJob Summary:The Senior Analyst will handle following tasks:To handle/to take ownership of multiple wireline TEM activities includes invoice processing, monthly invoice audit, AP payment file creation and maintenance, Research on past due balance/ Payment reconciliation, other account maintenance activities come under invoice management.To interact with vendors to procure invoice copies, information on payments, resolve past due/payment issues, etc.To interact with Clients via emails, conference calls, etc.To take ownership of reporting (weekly/monthly).Education: Graduate/PG (Preferably from Telecom, Commerce, Banking)Skills and Knowledge:Excellent communication skills spoken & written. Preferred Neutral/ US accentExperience in wireline process/TEM process - both client and vendor-side.Prior experience of vendors/client interaction.Good knowledge of Microsoft Excel/ Word/PowerPointMust be multi-tasking and a very good team playerStrong Analytical and Reporting skills.Key Responsibilities:Responsible for Clients assigned to work on TEM (invoice management) process (from procurement to pay the telecom invoices).Responsible for Clients assigned to interact with the Vendors.Interacting with India team Analysts / US team to resolve any questions arising from Vendor / ClientCreation and maintenance of various weekly and monthly reportsShould be willing to work in flexible shifts.Work shift timings will be: 12.30pm to 9.30pm (May change as per business requirements)Consent - We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Dear Candidate,Sakon is hiring an Analyst-Audit on contract. Interested candidates please share their updated resumes at rohit.tavar@sakon.comBelow is the detailed JD for your reference.Qualifications:Education: CA/ CA inters/ ICWA/ ICWA inters, B.com, MBA Finance Job Description: Analysing the Accounts Payables/Invoices pertaining to Telecom Expenditure. Data collection for spend audit. Knowledge of credit and discounts, accounting, Invoice Reconciliation. Verification of Account spends against the agreements/contracts. Quality Check involving processes or transactions. Documentation and tracking from start to end. Experience with Global Telecom clients / Telecom KPO (added advantage) Skills and Knowledge: Communicates effectively verbally and in writing. Flair for research and obtaining information. Ability to read and understand contracts well. Strong PC skills especially Microsoft Excel. Ability to work under pressure of deadlines and ensure delivery of project requirements in time. Ability to use judgment to arrive at a decision based on available information Key Responsibilities: Assist in Process Audit upon assignment or request. Perform audit and analysis relating to cost control and all related activities. Procure project related information from Client, Vendor or concerned project interfaces. Preparation & Presentation of Standard reports as required & requested. Perform Quality Checks to ensure accuracy of work completed & reported. Documentation of New processes or requests from Clients. Adhering to the deadlines and quality standards. Job Timings: 12pm to 9.30pm (Should be flexible as per Business requirement Consent - We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.

Dear Candidate,Sakon is hiring for Team lead- Invoice Management. Interested candidates can please their updated resume at namrata1.navadgi@sakon.com.Our journey Sakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and ensures accurate reporting. Features include invoice auditing, lifecycle management, 24x7 support, and seamless ServiceNow integration. Additional services like MDM administration and BYOD management enhance operations, driving savings and efficiency. Manage mobile investments confidently with Sakon. Learn more at www.sakon.com.The Value We DeliverSAKON empowers employees with self-service and real-time updates via a branded portal, app, email, chat, or ServiceNow. It streamlines policy management, optimizes costs, addresses usage issues, and integrates data from carriers, MDM, HR, and Finance. SAKON delivers insights, ensures compliance, and drives efficiency across mobile inventory and expenses.Our VisionSakons vision is to be the leading enterprise communications SaaS Platform and services provider. We will continue to foster and develop a culture that values: Innovation: At Sakon, we foster creativity and curiosity by asking our employees to think big to dynamically improve our products and services. Execution: We encourage employees to take calculated risks and strive for excellence. We have an unrelenting drive for results. Customer Focus: We start by listening and then execute flawlessly to delight our customers. We meet our commitments to our customers and to each other. Integrity: Above all else, we act honestly and ethically and take responsibility for ourselves and our actions. We are transparent in our decisions. Diversity: We value diversity by celebrating each of our unique talents, abilities, and backgrounds enabling us to create a culture of inclusivity.Role Overview/Your Impact1) Making sure internal processes documentation and checklist are followed and maintained in a timely manner.2) Complete ownership of multiple wireline TEM activities which includes invoice processing, monthly invoice audit, AP payment file creation and maintenance, Research on past due balance/ Payment reconciliation.3) To interact with vendors to procure invoice copies, information on payments, resolve past due/payment issues, etc.4) To interact with Clients via emails, conference calls, etc.5) Responsible for Clients assigned to work on TEM (invoice management) process (from procurement to pay the telecom invoices).6) Interacting with India team Analysts / US team to resolve any questions arising from Vendor / Client.7) Governance of overall processes.8) Identify process improvements and discuss with Managers and above.9) Responsible for People Management KRA setting, performance evaluation and sharing timely feedback and highlight critical cases to Manager’s attention.10) To take ownership of reporting (weekly/monthly)What Does the team doThe Invoice Management team in Telecom Expense Management (TEM) is responsible for end-to-end handling of telecom invoices, ensuring accuracy, compliance, and cost efficiency. This includes timely invoice receipts, validation, dispute resolution, approvals, and timely processing for payment with accurate cost center and GL codes. Team also identifies billing discrepancies, resolves disputes with vendors, and ensures contract compliance. Additionally, they analyze invoice data to optimize telecom spend and provide detailed reporting for financial planning. Strong analytical skills, attention to detail, effective communication and collaboration with internal teams and vendors are essential for this role.Our Expectations1) Excellent written, verbal and internal personal skills.2) Ability to work independently and as well in team 3) Self- Motivated 4) Leadership skills, team building, Problem solving attitude.5) 7-10 years’ industry experience in relevant domain, experience in Telecommunications is preferred. 6) Should have a minimum of 2 years’ experience in handling a team of 5-10 resources.7) Understanding of Telecom various telecom billing platforms 8) Knowledge of domestic as well US/Canada/Europe Telecom service providers and billing platforms will be added advantage (Tata Communications, Reliance, BT Telecom, Bell Canada, AT&T) 9) Well versed with Telecom services & Networks (Voice and Data Networks) 10) Microsoft reporting tools and reporting.11) Education – Graduate/ Postgraduate.12) Strong and advanced excel knowledge & Flexible with shifts.The SAKON Spirit At Sakon, teamwork and excellence define our culture. Our diverse team of engineers, telecom experts, and CPAs share a passion for innovation and service. Driven by collaboration, our global teams deliver exceptional customer experiences, combining technical expertise with a human touch to achieve great results with enthusiasm and care.Benefits and Perks Flexible Holiday Policy (choose your own holidays) Hybrid Working Options Life & Medical Insurance Focus on Skill Development, Re-imbursement for Certifications Wifi-Mobile bill reimbursement Employee well-being activities Role & responsibilities Consent: We will be using your resume for job applications open with us for a full-time appointment and will save them for future reference.