Sales and Service Engineer

Job Description

Servicing of Customers and Sales Function also. Responsibilities: Sales: Business Development: Identify and develop new business opportunities within your assigned territory. Conduct market research and identify potential customers. Build and maintain strong relationships with existing and potential customers. Prepare and deliver sales presentations and product demonstrations. Negotiate contracts and close sales deals effectively. Achieve sales targets and quotas. Customer Relationship Management: Understand customer needs and provide tailored solutions. Build long-term customer relationships through excellent service and communication. Address customer inquiries and concerns promptly and professionally. Service: Technical Support: Provide on-site and remote technical support to customers. Diagnose and troubleshoot equipment malfunctions. Perform equipment installation, repair, and maintenance. Ensure customer satisfaction with product performance. Service Delivery: Coordinate service appointments and ensure timely service delivery. Maintain accurate service records and documentation. Manage inventory of service parts and equipment. Customer Training: Provide technical training to customers on the use and maintenance of equipment. Educate customers on product features and benefits.