Sales Coordinator

Job Description

Sales Coordinator Job Description Job Summary: The Sales Coordinator plays a key role in supporting the sales team by managing administrative tasks, coordinating sales activities, handling documentation, and ensuring efficient communication between customers and internal departments. This role is essential for maintaining smooth operations and enhancing customer satisfaction. Key Responsibilities: Sales Support: Assist the sales team with order processing, preparing sales documents, and updating CRM systems. Support the preparation of proposals, contracts, and quotations. Ensure all sales processes comply with company policies and industry regulations. Customer Communication: Respond to client inquiries, provide information about products/services, and follow up on sales leads. Maintain strong customer relationships by ensuring timely responses and follow-ups. Order Management: Process orders, track shipments, and ensure timely delivery while coordinating with logistics teams. Verify order accuracy, including pricing, product specifications, and payment terms. Documentation & Reporting: Maintain and organize sales records, contracts, and customer data in an accessible format. Generate and analyze sales reports to track performance and identify trends. Ensure all documentation is complete, accurate, and up to date. Assist in creating sales presentations, reports, and performance summaries. Coordination: Work closely with different departments, including marketing, finance, and supply chain, to support sales activities. Ensure smooth internal communication for seamless order processing and customer service. Event & Meeting Coordination: Schedule and organize sales meetings, training sessions, and trade shows. Assist in preparing promotional materials and presentations for sales events. Inventory & Pricing Management: Assist in monitoring stock levels and updating price lists. Ensure accurate product and pricing information in all sales documentation. Required Skills & Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field (preferred). Proven experience in sales support, coordination, or a similar role. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software. Attention to detail and problem-solving skills. Ability to work independently and as part of a team. Preferred Qualifications: Experience in the industry relevant to the company (retail, manufacturing, technology, etc.). Familiarity with sales strategies, documentation standards, and market trends.