Job Description

Role & responsibilities Sales Support : Assist the sales team with daily administrative tasks, including scheduling appointments, meetings, and travel arrangements. Order Management : Process customer orders, track order status, ensure on-time deliveries, and maintain accurate order documentation. Customer Relationship Management : Maintain strong relationships with existing customers, answering inquiries, providing product information, and resolving any issues related to orders or services. Sales Reporting : Assist in the creation of sales reports, track sales targets, monitor progress, and provide regular updates to the sales team and management. Communication : Serve as the point of contact for internal teams (such as marketing and finance) and customers to ensure clear communication and smooth workflow. Data Entry & Record-Keeping : Maintain accurate sales records in the CRM system, including updating customer details, sales data, and leads. Inventory Management : Collaborate with the inventory team to ensure that sales orders are fulfilled correctly and that stock levels are maintained. Sales Planning & Strategy : Assist in sales forecasting, market research, and coordinating promotional activities with the marketing team. Problem-Solving : Resolve customer complaints and sales-related issues in a professional and timely manner. Preferred candidate profile Qualification: B.E., Diploma or Technical background, Business Administration or Oil and Gas Management or related fields Strong communication and interpersonal skills. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Familiarity with CRM software Excellent organizational skills with the ability to manage multiple tasks simultaneously. Attention to detail and accuracy in data entry. Ability to work effectively in a fast-paced team environment. Basic understanding of sales processes and customer service. Previous experience in sales coordination or a related role is preferred. Perks and benefits Travel allowance Food allowance Health Insurance Term Insurance Provident Fund