Sales Coordinator

Job Description

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the Sales team and Customer. Experience: Minimum 3 Years Job Location: Chennai, Tamilnadu Sales coordinator Responsibilities Make quotations as per sales requirement Quotation are sent on time Quotations are done as per RFQ & process Ensure all customer requirements are captured correctly Build sustainable relationships and trust with customer accounts through open and interactive communication Identify and assess customers needs to achieve satisfaction Keep records of customer interactions, process customer accounts and file documents Monthly sales data Analytics Respond to all the enquiries received online Generate sales from existing customers and help/support sales staff in closing deals Ensure that the sales orders are invoiced within a standard time from the receipt of inquiry Technical sales back ground Customer Service Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Oversee customer support processes and organize them to enhance customer satisfaction Develop service procedures, policies and standards Adhere to and manage the approved budget Keep accurate records and document customer service actions and discussions Provide accurate, valid and complete information by using the right methods/tools