1 - 4 years

3.0 - 3.5 Lacs P.A.

Mumbai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Sales coordinationupsellingclient relationship managementSalesescalation managementRelationship Managercross-sellingclient interactionsSales Relationship ManagerBusiness DevelopmentMarketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities We are looking for a dynamic and customer-focused Client Relationship Manager to build and maintain strong relationships with our clients. The ideal candidate will be responsible for ensuring client satisfaction, addressing their concerns, and identifying opportunities to expand business relationships. Desired profile of the candidate Develop and maintain strong relationships with existing and potential clients. Act as the primary point of contact for clients, addressing inquiries and concerns promptly. Understand client needs and propose suitable solutions or services. Collaborate with internal teams to ensure seamless service delivery. Identify opportunities for upselling or cross-selling company products/services. Gather client feedback and work on improving customer experience. Maintain accurate records of client interactions and agreements. Stay updated with industry trends to better serve clients. Handle client escalations and work towards timely resolutions. Organize meetings, events, or networking opportunities to strengthen client Education Graduate in any degree

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