Sales Development Representative (SDR)

Job Description

Job Title : Sales Development Representative (SDR) Job Location : Kochi, Kerala Job Type : Fulltime, Permanent Experience Level : 2 to 7 Years The Sales Development Representative (SDR) will play a pivotal role in identifying, qualifying, and nurturing potential customers for our Healthcare SaaS/PaaS suite of products. You'll be the first point of contact for prospects, building relationships, understanding client needs, and setting the stage for successful sales. Job Responsibilities: - Lead Generation and Prospecting: Research and identify potential leads within target industries and market segments. Engage with prospects through various channels (email, phone, LinkedIn, social media, etc.) to generate interest and qualify leads. - Generate Qualified Meetings: Engage with potential customers to schedule sales-qualified meetings and effectively kickstart the sales funnel. - Lead Qualification: Conduct initial discovery calls to understand prospects business challenges and determine whether our product offerings are a fit for their needs based on BANT/MEDDIC methodologies. - Pipelining Management: Build and maintain a pipeline of qualified leads and opportunities using CRM tools (e.g., Salesforce, HubSpot), and move them through the sales pipeline by scheduling meetings and demos. - CRM Management: Maintain accurate records of all interactions and update the CRM with notes, contact information, and lead status. - Follow-Up: Follow up on marketing-generated leads in a timely manner and nurture prospects until they are ready for a sales conversation. - Outreach Campaigns: Execute targeted outreach campaigns to engage with potential clients and generate interest in our solutions. - Social Selling: Connect, engage, and generate opportunities with potential customers through social media channels like LinkedIn. - Market Feedback: Gather and share feedback from prospects to assist the marketing team in refining outreach strategies to improve lead quality. Required Skills and Qualifications: - 2-7 Years of experience in sales development, business development, or customer facing roles in IT Industry. - Excellent verbal and written communication skills to effectively engage with overseas (USA/Europe) prospects and ability to craft compelling messages that resonate with target customers. - Flair for sales with strong cold calling, email outreach, and lead nurturing skills with the ability to quickly build rapport and establish trust with prospects. - Familiarity with SaaS/PaaS business models and a basic understanding of the health tech industry is a plus. - Proficient in using CRM systems, sales engagement tools, and LinkedIn Sales Navigator. - Ability to analyze customer needs and identify solutions. - Flexibility to adapt to changing priorities and learning new skills and technologies. - Ability to handle rejection and remain motivated to succeed in a fast-paced, goal-oriented environment. - A team player with willingness to collaborate with various teams to drive results. - Willingness to work in USA Eastern time zone (Night Shift) - Bachelors degree in Business, Marketing, or related fields is preferred, but not required.