Posted:3 days ago| Platform:
Work from Office
Full Time
Job Summary: We are seeking a motivated and knowledgeable Sales Engineer Spare Sales to join our team. The ideal candidate will be responsible for driving sales of spare parts for our range of construction equipment. The Sales Engineer will serve as a key point of contact for our clients, providing them with expert advice, product knowledge, and exceptional service to enhance their operational efficiencies. Roles and Responsibilities Roles and Responsibilities: Sales Strategy Development: Develop and implement effective sales strategies and plans for spare parts to maximize revenue generation and market share within the construction equipment sector. Analyze market trends and customer needs to identify opportunities for spare parts sales. Customer Relationship Management: Build and maintain long-term relationships with clients, understanding their needs and providing tailored solutions for spare parts. Act as a primary point of contact for customer inquiries and support, ensuring high levels of customer satisfaction. Technical Support: Provide technical assistance to customers regarding spare parts, ensuring they are informed about compatibility and functionality. Collaborate with technical teams to resolve customer issues and provide solutions promptly. Sales Coordination: Coordinate with internal teams, including logistics and inventory management, to ensure timely delivery of spare parts to clients. Prepare and process sales orders, ensuring accuracy and adherence to company policies. Market Research and Analysis: Conduct research to understand competitors and industry trends, positioning Schwing Stetter's spare parts effectively in the market. Gather feedback from customers and the sales team to continually improve products and services. Product Knowledge and Training: Maintain up-to-date knowledge of the company’s spare parts offerings and industry advancements. Provide training to clients and the sales team on the features and benefits of products, enhancing their understanding and selling capabilities. Sales Forecasting and Reporting: Prepare regular reports on sales performance, market insights, and customer feedback to inform management decisions. Set sales targets and monitor performance against these objectives, implementing strategies to achieve or exceed targets. Budget Management: Assist in managing budgets related to spare parts sales, ensuring cost-effective practices while meeting sales targets. Monitor expenses and ensure adherence to financial controls.
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