Job Description

Job Description: Senior Sales Manager Broker Channel Role: Senior Sales Manager (Broker Channel) Experience: 3 - 5 Years Location: Delhi NCR Field + Office Territory Coverage: Zone 1: South Delhi / Gurugram Zone 2: East Delhi / Central Delhi Zone 3: Faridabad / Noida Department: Sales Distribution & Channel Partnerships Employment Type: Full-time About Ilumina Health Ilumina Health is on a mission to make outpatient healthcare affordable and accessible for India's middle class. Through bundled OPD plans delivered via simple, WhatsApp-first digital experiences, we are building a patient-first ecosystem enabled by AI, trusted doctors, and diagnostics. Our broker distribution channel is central to driving awareness and trust across India's SME and mid-size corporate segments. Role Overview We are looking for a Senior Sales Manager to take charge of expanding and activating the broker channel for Ilumina Health across the Delhi NCR region. You will lead the recruitment, onboarding, engagement, and performance management of brokers across three key zones. This is a field-driven, relationship-focused sales leadership role, ideal for someone who understands how to build and scale an intermediary-driven distribution network. Key Responsibilities Broker Channel Expansion & Coverage Expand the reach of Iluminas OPD plans through new broker empanelment across the assigned regions. Divide the region into 3 sales zones for operational efficiency: South Delhi / Gurugram East Delhi / Central Delhi Faridabad / Noida Set up weekly, monthly, and quarterly broker engagement goals per zone. Team Management & Performance Build and manage a team of Broker Relationship Executives for each sub-region. Conduct regular field visits, performance reviews, and training sessions. Drive lead generation, conversions, and broker-level activity tracking. Relationship Building & Retention Maintain strong working relationships with active brokers and channel partners. Ensure consistent communication, timely updates on plan enhancements, pricing, and onboarding status. Resolve escalations, coordinate with internal teams for fulfillment and claims support. Sales Strategy & Reporting Develop and execute quarterly growth plans for the broker channel. Track and report on lead conversion, broker productivity, client acquisition, and revenue targets. Share insights from the market to continuously improve the product and broker tools. Training & Enablement Conduct onboarding and refresher training for brokerstools, value proposition, commission, servicing workflows. Ensure all brokers are fully aware of plan features, benefits, exclusions, and compliance guidelines. Qualifications & Skills Must-Have 35 years of experience in broker/channel sales, ideally in health insurance, OPD plans, employee benefits, or fintech Proven ability to build and lead a distribution channel Strong network of insurance brokers and POSP agents in Delhi NCR Excellent communication and interpersonal skills Hands-on with CRM tools, broker management systems, or basic Excel Nice-to-Have Background in health-tech, TPA, or corporate wellness solutions Knowledge of employee benefits, SME insurance, or OPD reimbursements Strong understanding of regulatory compliance in broker-led healthcare sales What We Offer Fast-track growth in an early-stage health-tech company Opportunity to shape the go-to-market strategy for a new category Collaborative, mission-driven culture focused on impact and innovation Competitive compensation and incentive structure How to Apply Submit your resume and a short cover note to careers@iluminahealth.com with subject line: Application Senior Sales Manager (Broker Channel)