Sales Executive - Tamil or Malyalam or Both language expert

Job Description

Job Title: Customer Support Executive – Tamil or Malyalam Expert Experience - Fresher Location: Sector 18, Gurgaon Job Type: Full-time (On-site) Working Days: 5 Days Working (Rotational Shifts) Salary: In-hand ₹30,000 + Incentives Key Requirements: Must be fluent in Tamil or Malayalam (both preferred) Good command over English communication is mandatory Comfortable with voice process and customer handling Minimum qualification: 12th Pass or Graduate Must be comfortable working from the Gurgaon office Strong listening and problem-solving skills Immediate joiners preferred Roles and Responsibilities: Handle inbound and outbound customer calls related to Samsung products and services Address customer queries, complaints, and provide appropriate solutions Ensure high levels of customer satisfaction through professional and timely support Maintain call logs and update customer records accurately Escalate unresolved issues to the concerned departments Meet daily/weekly targets in terms of call handling and issue resolution Adhere to process guidelines and quality standards Stay updated with product knowledge and new service features Provide after-sales support and follow-up on customer concerns Job Types: Full-time, Permanent, Fresher Pay: Up to ₹30,000.00 per month Benefits: Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid time off Provident Fund Compensation Package: Bonus pay Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Day shift Fixed shift Monday to Friday Application Question(s): How much do you rate your English Communication Skill out of 10? What's your current in-hand salary? What's your total experience in Voice Related roles ? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Required) Tamil (Preferred) Malayalam (Preferred) Location: Gurugram, Haryana (Preferred) Work Location: In person Speak with the employer +91 7836095291