Sales & Marketing Manager

Job Description

We are seeking a dynamic and results-oriented Sales Executive to join our team in the forklift rental and spare parts sales division. The ideal candidate will be responsible for driving sales growth by developing and maintaining relationships with new and existing customers. This role involves both rental services and spare parts sales, requiring a strong understanding of the forklift industry, excellent customer service skills, and a results-driven approach to sales. Key Responsibilities:  Sales & Business Development: o Identify and target potential clients for forklift rentals and spare parts. o Develop and implement strategies to increase sales revenue and market share. o Negotiate contracts and rental agreements with clients. o Provide customers with tailored solutions based on their needs and business requirements. o Maintain and grow a portfolio of existing customers, ensuring high levels of customer satisfaction and retention.  Product Knowledge & Support: o Maintain up-to-date knowledge of forklift models, rental offerings, and spare parts inventory. o Advise customers on appropriate forklift models and parts based on their operational needs. o Assist customers in troubleshooting issues related to forklifts and recommend spare parts accordingly.  Customer Relationship Management: o Establish strong relationships with key decision-makers in client companies. o Conduct regular follow-up calls and visits to ensure continued satisfaction and identify additional sales opportunities. o Resolve any customer concerns or issues in a timely and professional manner.  Sales Targets & Reporting: o Achieve monthly, quarterly, and annual sales targets as set by management. o Track sales activity, report on progress, and forecast future sales in line with company objectives. o Prepare and present sales proposals, quotes, and invoices as required.  Market Research & Competitor Analysis: o Monitor competitor offerings and trends in the forklift rental and spare parts market. o Provide feedback to the management team regarding market conditions, customer preferences, and product demand. Skills and Qualifications:  Education & Experience: o High school diploma or equivalent required. A degree in business, sales, or a related field is preferred. o Previous experience in sales, preferably in the forklift, material handling, or equipment rental industry, is a plus. o Experience in spare parts sales or technical product sales is a plus.  Skills: o Excellent communication and interpersonal skills. o Strong negotiation, presentation, and closing skills. o Knowledge of forklift models, parts, and equipment is highly desirable. o Proficient in Microsoft Office Suite and CRM software. o Ability to understand customer needs and offer tailored solutions.  Personal Attributes: o Self-motivated with a strong desire to succeed in a sales environment. o Ability to work independently and as part of a team. o Strong organizational skills and attention to detail. o Customer-focused with a passion for building long-term relationships. Additional Requirements:  Travel: o Ability to travel within the assigned region as required to meet customers and prospects.  Driver’s License: o A valid driver’s license and reliable transportation may be required for client visits.