Sales Operation Executive

Job Description

Role: Sales Operation Executive Work Location - Alwarpet, Chennai Why Ample: We value our team members, and you can look forward to Humane work environment with strong focus on people's well - being. Work Culture that is growth oriented and fun. Continuous learning - on the job as well as through programs, and mentoring. Compensation in line with the best in the industry. Ample is a 28 years old organisation. What does it mean for you? We are a stable organisation with over 28 years of experience in SI / IT - in an environment where companies rarely cross 10. We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades. We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant. The foundation for future growth is on the following foundations. Globally revered brands in partnerships with Ample - in the enterprise and retail industry You would be representing a brand that the market has revered and valued over two decades. We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity. Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine. We live our vision and values Our customers and team members experience this every day, making it a place to be for anyone engaging with us. We have an open culture where people are expected to focus on what-is-right instead of who-is-right. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation. Roles and Responsibilities: Gather customer information, verify GSTN, create accounts in CRM, and coordinate approvals or adjustments if rejected. Obtain RFQs and collaborate with teams for product details like ETA, pricing, and part ID. Suggest alternatives if original requests are unavailable or EOL. Create and validate quotes in CRM, negotiate terms, and share finalized quotes with customers. Regularly follow up with customers for feedback on quotes and negotiate terms as needed. Confirm receipt and accuracy of POs, and resolve discrepancies with customers. Verify PO details, confirm addresses with Finance, update special pricing, manage payments, and coordinate approvals and stock procurement. Provide administrative support to the sales teams- Quotations, P/coordination with principals. Prepare and maintain sales reports, including performance metrics and forecasts. Invoice submission to the Customers and payment follow ups. Desired Profile: Should have a good understanding & knowledge of Enterprise / B2B business. Should have knowledge of latest products & technologies available in Client market space. Should be able to envisage a solution around the pain areas of the customer. Proven track record of achieving the given sales targets. Capability to work in a team & build cross functional synergies. Cross functional departments coordination. Excellent communication & negotiation skills Experience in handling Corporates & Enterprise