Sales & Operations Executive (Tele-caller)

Job Description

About Barsys Barsys is a leading innovator in automated bar technology, creating intelligent beverage solutions that elevate cocktail-making for both home users and hospitality businesses. With a presence across global markets, our vision is to transform how the world experiences drinks through smart, seamless automation. Role Overview We are looking for a proactive and persuasive Tele-caller – Sales & Operations to join our growing team. The ideal candidate will have 1–2 years of experience in telecalling or inside sales, along with a knack for managing customer relationships and supporting operational processes. This role bridges communication between prospective customers and the Barsys team, ensuring a smooth and informed sales journey from inquiry to delivery. Key Responsibilities Make outbound calls to leads and inquiries from various sources (website, campaigns, events, referrals). Explain Barsys products, features, and pricing clearly to potential customers. Follow up with interested prospects and guide them through the purchase process. Handle customer queries, objections, and concerns with professionalism and clarity. Maintain detailed records of interactions using CRM tools and update lead status in real-time. Collaborate with the Sales and Operations teams to ensure smooth order processing and fulfillment. Coordinate with logistics partners and internal teams to ensure timely delivery and issue resolution. Assist in cross-selling and up-selling related products and services. Collect customer feedback and share insights for continuous improvement. Achieve daily, weekly, and monthly calling and conversion targets. What We’re Looking For Bachelor’s degree in any discipline. 1–2 years of experience in telecalling, inside sales, customer support, or operations. Excellent verbal communication skills in English and Hindi (additional regional languages are a plus). Confidence in handling outbound calls and converting leads into customers. Basic knowledge of CRM tools and MS Excel. Good organizational and follow-up skills. Energetic, goal-oriented, and customer-centric mindset. Nice to Have Prior experience in e-commerce, consumer electronics, or D2C startups. Understanding of logistics workflows and customer support operations. Experience in working with performance-based incentives. Why Join Barsys Work at the intersection of innovation, design, and consumer tech. Join a dynamic, fast-paced startup culture with opportunities for rapid growth. Directly contribute to customer acquisition and operational excellence. Attractive incentives and performance-driven rewards. Please send your resume to sepideh@barsys.com Show more Show less