Sales Support Executive

Job Description

Job Title: Sales Support Executive Experience: 2 to 4 Years Location: Malad (W), Mumbai Salary Up to: 35K 40K Employment Type: Full-Time Job Summary: We are seeking a detail-oriented and proactive Sales Support Executive to assist our sales team in achieving their targets by managing administrative tasks, coordinating with internal teams, and ensuring seamless customer interactions. The ideal candidate will have 2 to 4 years of experience in sales support, customer service, or a related field. Key Responsibilities: Assist the sales team with order processing, quotations, and follow-ups. Manage and update MIS systems with accurate customer and sales data. Respond to customer inquiries and provide product/service information. Coordinate with internal departments (logistics, finance, and operations) to ensure smooth order fulfilment. Prepare sales reports, presentations, and other documentation as needed. Handle post-sales support, including follow-ups on payments and customer satisfaction. Support marketing and promotional activities as required. Maintain strong relationships with clients and provide excellent customer service. Assist in lead generation and prospecting efforts. Key Skills & Qualifications: Bachelors degree in business administration, Sales, Marketing, or a related field. 2 to 4 years of experience in sales support, customer service, or a similar role. Proficiency in MS Office (Excel, Word, PowerPoint). Strong communication and interpersonal skills. Ability to multitask, prioritize, and work in a fast-paced environment. Attention to detail and problem-solving abilities. Knowledge of sales processes and documentation. Ability to work independently as well as in a team. Preferred Qualifications: Basic understanding of sales analytics and reporting.