Salesforce Agentforce - Quality Assurance Senior-Level

Job Description

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation. We seek a Salesforce Agentforce - Quality Assurance Senior-Level who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. What will help you succeed: Key responsibilities: Globant is looking for an experienced Senior Salesforce Quality Analyst with over 7+ years of hands-on experience in testing Salesforce applications. The ideal candidate will have a deep understanding of the Salesforce Platform, products, offerings, functionalities, and customization, and be adept at ensuring our Salesforce implementations are robust, scalable, and free of defects. Key Responsibilities Test Planning and Strategy: Develop comprehensive test plans and strategies for Salesforce projects. Collaborate with stakeholders to understand business requirements and define test objectives Test Case Development: Create detailed, accurate, and reusable test cases based on business requirements and technical specifications. Review and optimize test cases to ensure coverage and efficiency. Test Execution: Execute manual test cases across various Salesforce environments. Perform functional, integration, system, regression, and UAT testing. Verify and validate Salesforce configurations, customizations, and integrations. Defect Management: Identify, document, and track defects in detail using defect management tools. Collaborate with developers and project managers to resolve issues promptly. Conduct root cause analysis of defects and ensure their resolution. Security and Access Testing: Validate different levels of security, user profiles, roles, and permissions to ensure proper security measures are in place. Reporting and Documentation: Document test results, prepare test execution reports, and communicate findings to stakeholders. Maintain up-to-date test documentation and artifacts. Continuous Improvement: Stay informed about Salesforce updates, releases, and best practices. Provide recommendations for process improvements and contribute to the overall quality assurance strategy. This job can be filled in location Pune/Indore/Ahmedabad/Hyderabad/Bangalore-Hybrid Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to positively impact the world.At Globant, we believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We are an Equal Opportunity Employer committed to creating a thriving and inclusive environment for all employees and candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. If you need any assistance or accommodations due to a disability, please let us know by applying through our Career Site or contacting your assigned recruiter. We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and Globants Benefits. Interested candidates can share their resume on madhavi.jaju@globant.com