Salesforce Business Analyst

Job Description

Role & Responsibilities: - Knowledge on Sales Cloud, Service Cloud, Community Cloud, CPQ and Revenue Cloud (good to have) - Eliciting Requirements: Gathering and documenting business requirements from stakeholders. - Analyzing Information: Using data insights to identify business needs and propose solutions - Communication: Acting as a bridge between IT and business stakeholders to ensure clear understanding and collaboration. - Documenting Requirements: Creating clear and concise documentation that can be easily understood by all parties involved. - Conduct System Integration Testing (SIT), User Acceptance Testing (UAT), and Performance Testing. - Design, develop, and execute test plans, test cases, and test scripts for Salesforce applications, ensuring full coverage of functional, integration, and regression testing. - Technical Skills: Basic understanding of Salesforce tools like AppExchange, automation, data management.