Job Description

Job Summary: We are seeking a highly skilled and motivated Salesforce Developer with expertise in Salesforce Data Cloud and Salesforce Loyalty Cloud to join our team. In this role, you will be responsible for designing, developing, implementing, and integrating customized applications and solutions that support our evolving business needs across both cloud platforms. You will work closely with cross-functional teams to build scalable and personalized experiences using the Salesforce platform. This role requires a strong understanding of Salesforce Loyalty Management, Data Cloud, Experience Cloud , Marketing Cloud , and Salesforce development tools such as Apex , LWC , and Flows . Compensation: The compensation will depend upon the experience and caliber you possess. Industry: Information Technology Department: Engineering Educational Qualification: Proven work experience in designing, developing, customizing, and implementing Salesforce solutions on Loyalty Cloud and Data Cloud Bachelors degree in Computer Science, Software Engineering, or a related field. Certifications in the related field is a plus. Key Responsibilities: Design, develop, and deploy scalable, high-performance Salesforce solutions leveraging Data Cloud and Loyalty Cloud . Build and customize Salesforce features using Apex , Visualforce , Lightning Components , and Lightning Web Components (LWC) . Connect and synchronize Salesforce Data Cloud with CRM and Loyalty Cloud to activate customer segments and behavioral insights. Implement and maintain Salesforce Loyalty Cloud features, including program rules, tiers, point accrual/redemption logic, and member lifecycle management. Leverage Salesforce Data Cloud (CDP) for unified customer profiles, segmentation, and activation across marketing and engagement platforms. Create robust data pipelines and integrations with external systems using REST/SOAP APIs and tools like MuleSoft . Implement loyalty management features including tier logic, points accrual/redemption, member lifecycle, and offers. Ensure high system performance through debugging, troubleshooting, and tuning. Implement and uphold best practices for data governance , security , and regulatory compliance . Perform data migration , data transformation , and cleansing activities as needed. Create and maintain technical documentation , including solution designs, architecture diagrams, and configuration guides. Conduct unit testing , assist in user acceptance testing (UAT) , and resolve production issues. Stay up to date with Salesforce platform enhancements, especially around Data Cloud and Loyalty Cloud , and recommend innovative improvements. Collaborate with product managers, marketers, and analysts to ensure accuracy in business logic and data flow. Provide technical mentorship to junior developers and perform code reviews to ensure high-quality, maintainable code. Actively contribute to the design and deployment of innovative Salesforce features that enhance customer engagement and satisfaction. Key Skills Required: Proven experience with Salesforce Loyalty Management and Salesforce Data Cloud . Proficient in Salesforce development tools : Apex, SOQL, LWC, Visualforce, Flow Builder. Experience integrating Salesforce with external systems via APIs and middleware. Knowledge of Salesforce architecture, data modeling, and security best practices. Experience with Agile methodology and tools like Jira or Azure DevOps. Excellent communication, collaboration, and problem-solving skills. Strong documentation and testing practices. Stay updated with Salesforce platform updates, new features, and industry best practices to recommend and implement process improvements and optimizations. Benefits and Perks: Flexible remote/hybrid work options with outcome-focused autonomy Custom compensation packages aligned with your expertise and market value Lead high-impact, career-defining projects with global clients Influence internal growth by mentoring future leaders and building elite teams Direct collaboration with executive leadership Represent Cyntexa at global industry events and strategic platforms Paid Leaves Maternity / Paternity Leaves Health Insurance