Excellent customer service. I went in to purchase a backpack for work. I knew which one I wanted already. The staff were great however and showed me differences between bags. They were very polite and courteous. Pleasant shopping experience overall.

Wonderful service. Good product choice. If I needed one more luggage, I would get it here.

Extremely helpful staff. I went to repair my checkin bag for wheel replacement, they not only replaced the wheel but the entire wheel set which was damaged. My product was timely delivered as promised. Kudos to Salman and team who attended me.

Most helpful and patient gentleman, Steve. Carefully guided me on the various options to my satisfaction. Highly appreciated

Very good store. The staff here is very helpful and courteous. They have a huge variety of bags in the store. Parking is available right outside the store in the complex. After sales service is also very good.

It's a good experience. I purchased my bag through WhatsApp from my home and picked it up from the store. Staffs are very nice. Nisam. Correctly sorted everything and helped us to find a better one based upon our requirement

Very good experience, very well explained the details of the product by Mr. Steve and his team

It's better to purchase from India due to the significant price difference. Steve is a very professional branch manager, provides exceptional client service that is on another level.

The team is very professional, enthusiastic and gives a great service. I asked for a cover for my suitcase that was specifically made. I had little time but it was all perfectly ready on time and Steve even came to deliver! …

Best Store in Kochi. Highly recommended