Job Description

Job Title: SAP S/4HANA Support Consultant Location: SMR, Walajabad, Chennai (TN) Job Type: Full-Time Experience Level: 4–6 Years Reporting To: SAP Project Manager / IT Lead Job Summary: We are looking for a skilled and proactive SAP S/4HANA Support Consultant with working knowledge of PP, FI, MM, and SD modules to provide onsite support for our client’s SAP S/4HANA landscape. The consultant will be responsible for handling user queries, incident resolution, minor enhancements, and ensuring continuity of business operations in a live SAP S/4HANA environment. Key Responsibilities: 1. SAP S/4HANA PP Module Support: Provide day-to-day functional support for the S/4HANA Functional Module Support: Provide basic support and escalation triage for: PP module. MM: Material master integration, inventory management, procurement cycle issues SD: Sales order demand integration, delivery blocking issues FI: Costing and settlement issues, GR/IR discrepancies, account assignment errors Identify integration issues and work with respective module experts for resolution. 3. Incident & Service Request Management: Handle incident tickets, service requests, and change requests within defined SLAs. Document issues, resolutions, and system behaviour using the client’s ticketing system (e.g., ServiceNow, Remedy). Assist with root cause analysis and proactively recommend fixes to avoid future issues. 4. User Training & Stakeholder Support: Act as the first line of support for business users in Production, Planning, Inventory, Sales, and Finance departments. Conduct short training and knowledge transfer sessions for end users when required. 5. Minor Enhancements & Testing: Assist with testing in QAS environment and validation of transports to Production. Support data corrections and mass processing tools like LSMW, LTMC (where relevant). 6. System Monitoring & Housekeeping: Monitor scheduled jobs and logs for MRP, Order Settlement, and Backflush jobs. Support period-end activities for Production and Inventory Management. Required Skills & Qualifications: 8+ years of hands-on experience with SAP PP , preferably in S/4HANA environments. Strong understanding of SAP S/4HANA PP functionalities including Fiori apps, MRP Live, and embedded analytics. Good exposure to FI, MM, and SD modules and knowledge of integration touchpoints. Experience in incident management , change requests , and user support . Understanding of SAP Activate methodology and familiarity with Fiori interface. Ability to work independently at the client site and interact with business users and IT teams effectively. Strong problem-solving and communication skills. Preferred Qualifications: Bachelor’s degree in Engineering, IT, or related field. SAP certification in PP and/or S/4HANA is an added advantage. Experience in manufacturing, automotive, or process industry environments. Exposure to QM or PM modules is a plus. Experience with tools such as JIRA, ServiceNow, Solution Manager , etc. Soft Skills: Proactive and self-driven attitude Strong analytical and troubleshooting ability Excellent communication and documentation skills Ability to work under pressure and manage multiple priorities Show more Show less