Recruitment of Team members for KFC (Existing & New upcoming Stores) Induction & Joining formalities Store Visits /HR Audit Attendance Management HR Operations Attrition Control Employee Engagement - Rewards & Recognition Employee Development Compliance (PF /ESIC Aadhar PAN updation). Closure of Govt/Notices Store Management Hiring Personal File Management Ensure proper implementation of HRMS & Biometric Process at stores Control of Labor Cost

Job OverviewThe position of Assistant Restaurant Manager at Sapphire Foods is a mid-level role suitable for candidates with 2 to 3 years of experience. This is a Full-Time opportunity located in Ahmedabad, vadodara and Surat. The ideal candidate will possess skills in Leadership, Customer Service, Team Management, Food Safety, Inventory Management, Problem Solving, Communication, and Time Management.Qualifications and SkillsLeadershipCustomer ServiceTeam ManagementFood SafetyInventory ManagementProblem SolvingCommunicationTime ManagementRoles and ResponsibilitiesOversee daily restaurant operationsEnsure high standards of customer serviceManage and develop a team of restaurant staffEnsure compliance with food safety regulationsManage inventory and stock levelsHandle and resolve customer complaintsCoordinate with kitchen staff for efficient serviceImplement cost-control measures

Key Responsibilities:Utilize traditional marketing tools and media, with a strong understanding of local store marketing tools.Stay updated with new age digital marketing tools and media to effectively reach target audiences.Manage social media, performance marketing, and search engine marketing campaigns to drive engagement and achieve marketing goals.Execute influencer marketing campaigns and monitor performance metrics to optimize results.Demonstrate a proven track record in driving successful digital campaigns.Liaise with mall marketing teams to build partnerships and enhance brand presence.Manage vendors effectively to ensure timely delivery of marketing materials and services.Oversee aggregator management, including promotions, campaigns, and tracking results.Deliver engaging presentations and demonstrate proficiency in data mining and analysis Qualifications and Skills:Bachelor's degree or equivalent and 3-4 years of experience in retail marketing.Experience in the retail or food retail industry is preferred.Highly motivated self-starter with the ability to drive business independently with a high transactional sales approach.Strong time management and organizational skills.Excellent communication and interpersonal skills, both written and verbal.Good knowledge of MS Office Suite (Word, Excel, Outlook, and PowerPoint).

Prepare and manage the KFC -marketing calendar in sync with the monthly, quarterly and annual business planDevelop & execute Brand management and Customer Interaction strategy and plan monthly roll out to ensure transaction growth in the regionEnsure impeccable execution of the plan through ATL, BTL and digital mediumsIdeate, plan and execute innovative and clutter breaking targeted marketing campaigns to increase the footfalls to the PH restaurants.Monitor marketing budget and optimize spends for maximum impact along-with vendor Management & billing in coordination with the Finance team.Plan and strategize focused 360-degree marketing strategy for New Store Openings for all 3 phases: pre-launch-buzz, launch and sustenance.Track competition activity and plan tactical marketing interventions along with central marketing team and regional sales team.Responsible for the New product launch marketing strategy for the regionManage Corporate Sales for the region.Explore opportunities for third party channel sales which includes Delivery service & Live counters in events.Desired ProfileMBA with a specialization in MarketingMinimum 3yrs of experience into Retail MarketingWilling to travel extensively (20- 22 days travel).

Company OverviewSapphire Foods, a leading player in the Food and Beverage Services sector, was established in September 2015 through the acquisition of approximately 270 KFC and Pizza Hut stores in India and Sri Lanka. The company is managed by a team of professionals and has its headquarters in Mumbai.Job OverviewMaintenance Executive - Junior LevelLocation: ErnakulamEmployment Type: Full-TimeExperience: 4-5 yearsSkills Required: Equipment Maintenance, Preventive Maintenance, Technical Skills, Problem Solving, Attention to Detail, Time Management, Communication SkillsQualifications and SkillsEquipment MaintenanceTroubleshootingPreventive MaintenanceTechnical SkillsProblem SolvingAttention to DetailTime ManagementCommunication SkillsRoles and ResponsibilitiesConduct routine maintenance tasks such as inspections, cleaning, and lubricating equipmentDiagnose and troubleshoot equipment malfunctions and perform repairsImplement preventive maintenance programs to ensure equipment longevityUtilize technical skills to identify issues and propose solutionsDemonstrate problem-solving abilities to address maintenance challengesMaintain a high level of attention to detail during maintenance activitiesEffectively manage time to meet maintenance schedules and deadlinesCommunicate maintenance updates and issues with relevant stakeholders

Roles and ResponsibilitiesSupervise daily restaurant operations, ensuring adherence to company standards and objectives for quality and performance.Coordinate staff schedules, monitor labor costs, and optimize shift assignments to maximize efficiency and productivity.Maintain inventory control by conducting regular audits and implementing inventory management strategies to minimize shrinkage.Ensure compliance with all health and safety regulations, leading by example to promote a culture of safety and responsibility.Handle customer complaints and feedback professionally, striving to enhance overall customer satisfaction and loyalty.Provide training and support to staff, fostering a collaborative and empowering environment for skill development and team growth.Manage cash handling and financial transactions accurately, ensuring proper procedures and controls are maintained.Report operational outcomes and challenges to senior management, contributing to continuous improvement initiatives and organizational success.

Company Overview Sapphire Foods, a leading player in the Food and Beverage Services sector, was established in September 2015. The company manages a significant number of KFC and Pizza Hut stores in India and Sri Lanka and is backed by prominent Private Equity firms. With a team of dedicated professionals, Sapphire Foods operates with a mission to deliver exceptional dining experiences Job OverviewThe position of Assistant Restaurant Manager at Sapphire Foods is a mid-level role suitable for candidates with 2 to 3 years of experience. This is a Full-Time opportunity located in Kozhikode and Ernakulam. The ideal candidate will possess skills in Leadership, Customer Service, Team Management, Food Safety, Inventory Management, Problem Solving, Communication, and Time Management. Qualifications and SkillsLeadershipCustomer ServiceTeam ManagementFood SafetyInventory ManagementProblem SolvingCommunicationTime ManagementRoles and ResponsibilitiesOversee daily restaurant operationsEnsure high standards of customer serviceManage and develop a team of restaurant staffEnsure compliance with food safety regulationsManage inventory and stock levelsHandle and resolve customer complaintsCoordinate with kitchen staff for efficient serviceImplement cost-control measures

Roles and Responsibilities Operation Standards & Accountability:Assist the Regional Head in achieving business objectives by providing leadership for assigned restaurants.Operate with end-to-end knowledge and ownership of Pizza Hut Standards and drive operational excellence.Building People Capability:Maintain focus among Restaurant Managers on achieving Restaurant Performance MeasuresOrient, train and coach Restaurant Managers and management staff.Showcase high level of focus on Employee Engagement, Recognition and RetentionDrive a Winning In-Restaurant Culture: Role model the cultural tenets of Pizza Hut brandRole model Sapphire Foods valuesOwning Customer Experience:Promote and ensure adherence to processes and policies related to customer service to ensure customer delight.Execution Orientation: Accountable for all operational execution standards in the assigned patch of storesREQUIRED EXPERIENCE: Experienced in managing a set of restaurants in a regionExcellent written/verbal communication skills and good presentation skills.Willing to travel to multi cities/geographies; should be able to travel extensively.Should be comfortable with data mining & analyzing data.Proficiency in Microsoft PowerPoint, Word, Excel & Outlook.Takes initiative, is passionate & displays a high-energy attitude with excellent interpersonal skills.

Roles and Responsibilitiesis the No.1 leader. The SM has the responsibility for directing the daily shift operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.

Has to have excellent knowledge with regards to the KPI of running a restaurant and past experience in the QSR industry is preferable.

Roles and Responsibilities is the No.1 leader. The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. Core Responsibilities Include: Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management Effectively manage a restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times. Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Interviews and hires team members, conducts performance appraisals, takes discipline action, motivates and trains Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program Ensures food quality and 100% customer satisfaction Ensures complete and timely execution of corporate & local marketing programs Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team. Champions recognition and motivation efforts Desired Candidate Profile Passion for hospitality People Focus: training & development Custodian of Culture Thirst for Knowledge Dedication to providing exceptional customer service Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management

Supervise daily restaurant operations, ensuring adherence to company standards and objectives for quality and performance.Coordinate staff schedules, monitor labor costs, and optimize shift assignments to maximize efficiency and productivity.Maintain inventory control by conducting regular audits and implementing inventory management strategies to minimize shrinkage.Ensure compliance with all health and safety regulations, leading by example to promote a culture of safety and responsibility.Handle customer complaints and feedback professionally, striving to enhance overall customer satisfaction and loyalty.Provide training and support to staff, fostering a collaborative and empowering environment for skill development and team growth.Manage cash handling and financial transactions accurately, ensuring proper procedures and controls are maintained.Report operational outcomes and challenges to senior management, contributing to continuous improvement initiatives and organizational success