About the job Are you passionate about reconciliation and transaction matching, and thorough analysis of IT and business processes and systemsIn that case, we might have the right opportunity for you! As Reconciliation IT in Saxo, we are responsible for carrying out all change management processes, deep diving into daily business activities to review and find improvement opportunities, reducing manual work and improving STP, driving projects, writing requirements, and reporting directly under the COO s organization. We ensure that Saxo effectively manages and mitigates the risks associated with business activities. Location - Gurgaon (Onsite) Responsibilities Configure and support reconciliations in FIS Intellimatch/Data Integrity manager application. Analyze and understand complex project requirements, including ISO20022 Migration. Work with MS SQL server complex queries, stored procedures, functions.. Implement and manage PowerBI dashboards and reports to provide actionable insights and improve decision-making. Work closely with development, operations and project teams to ensure priorities are developed, tested and implemented to requirements. Production support of reconciliations applications. Troubleshoot and resolve issues related to reconciliation processes and data management. Lead complex technology initiatives. Oversee and manage significant technology projects that have a wide-reaching impact across the company. Develop standards and best practices: Play a key role in creating and promoting company -wide guidelines for developing complex, large-scale technology solutions. Your profile As our new IntelliMatch Senior Developer, your tasks will include designing and developing reconciliation solutions, optimizing data processing, managing projects, and collaborating with cross-functional teams to implement efficient solutions . Required skill below : Experience: 7+ years of experience with reconciliation product FIS Intellimatch/Data Integrity manager preferred. Technical Skills: Proficiency in IntelliMatch, Nextgen, SQL, Batch Scripts, powershell scripts and Crystal Reports. Experience in MA SQL server complex database queries, stored procedures and knowledge of Preprocessing database. Experience with ISO20022 swift formats and how to process it in Intellimatch. Data Analytics: Hands-on experience with PowerBI for data visualization and reporting. Communication Skills: Excellent verbal and written communication skills. Issue Resolution: Should have good analytical skills. Self-motivated to take ownership of assigned work. Leadership: Comfortable with communicating and taking the lead, and willing to challenge the status quo when necessary. Team Prioritization: Support the identification of team priorities based on the criticality of the items. Experience in production support for Intellimatch preferred. Attention to Detail: Great attention to detail, ability to look at different perspectives, see through complexity, and summarize issues clearly. We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

About the job Are you passionate about reconciliation and transaction matching, and thorough analysis of IT and business processes and systemsIn that case, we might have the right opportunity for you! As Reconciliation IT in Saxo, we are responsible for carrying out all change management processes, deep diving into daily business activities to review and find improvement opportunities, reducing manual work and improving STP, driving projects, writing requirements, and reporting directly under the COO s organization. We ensure that Saxo effectively manages and mitigates the risks associated with business activities. Location - Gurgaon (Onsite) Responsibilities Configure and support reconciliations in FIS Intellimatch/Data Integrity manager application. Analyze and understand complex project requirements, including ISO20022 Migration. Work with MS SQL server complex queries, stored procedures, functions.. Implement and manage PowerBI dashboards and reports to provide actionable insights and improve decision-making. Work closely with development, operations and project teams to ensure priorities are developed, tested and implemented to requirements. Production support of reconciliations applications. Troubleshoot and resolve issues related to reconciliation processes and data management. Lead complex technology initiatives. Oversee and manage significant technology projects that have a wide-reaching impact across the company. Develop standards and best practices: Play a key role in creating and promoting company -wide guidelines for developing complex, large-scale technology solutions. Your profile As our new IntelliMatch Senior Developer, your tasks will include designing and developing reconciliation solutions, optimizing data processing, managing projects, and collaborating with cross-functional teams to implement efficient solutions . Required skill below : Experience: 7+ years of experience with reconciliation product FIS Intellimatch/Data Integrity manager preferred. Technical Skills: Proficiency in IntelliMatch, Nextgen, SQL, Batch Scripts, powershell scripts and Crystal Reports. Experience in MA SQL server complex database queries, stored procedures and knowledge of Preprocessing database. Experience with ISO20022 swift formats and how to process it in Intellimatch. Data Analytics: Hands-on experience with PowerBI for data visualization and reporting. Communication Skills: Excellent verbal and written communication skills. Issue Resolution: Should have good analytical skills. Self-motivated to take ownership of assigned work. Leadership: Comfortable with communicating and taking the lead, and willing to challenge the status quo when necessary. Team Prioritization: Support the identification of team priorities based on the criticality of the items. Experience in production support for Intellimatch preferred. Attention to Detail: Great attention to detail, ability to look at different perspectives, see through complexity, and summarize issues clearly. We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Location - Gurugram (On Site) Client Service Analyst plays a pivotal role in bridging the gap between business objectives and technological solutions. They analyze data, identify trends, and translate insights into actionable strategies that drive business growth and efficiency. With strong analytical skills and business acumen, they collaborate with stakeholders to gather requirements, design solutions, and optimize processes. Client Service Analyst are instrumental in making informed decisions, improving operational performance, and delivering value to clients and stakeholders. Responsibilities: Collaborate with stakeholders to understand business needs and requirements for data analysis and reporting. Design, develop, and maintain PowerBI dashboards and reports that provide actionable insights and support decision-making. Perform data analysis, data modeling, and data cleansing to ensure data accuracy and reliability. Identify trends, patterns, and correlations in data to uncover business opportunities and challenges. Create and automate data visualizations, KPIs, and performance metrics dashboards using PowerBI. Conduct regular data quality checks and troubleshoot data-related issues as needed. Present findings, analysis, and recommendations to stakeholders in a clear and concise manner. Collaborate with IT teams to integrate data sources, optimize data infrastructure, and ensure data governance and security. Provide training and support to end users on using PowerBI dashboards effectively. Your profile: You will be part of a team that is committed to leveraging data-driven insights to drive strategic decision-making and enhance business performance. We are seeking an experienced Business Analyst with expertise in creating PowerBI dashboards to join our team and contribute to our ongoing success. While you have a great attention to detail, you can look at different perspectives, see through complexity and summarize issues clearly. What is important to us, is that you are a team player with a flexible mindset and dares to let your person show. Further we are looking for a candidate with the following professional competencies: Proven experience as a Business Analyst with 3-5 years of experience. Strong proficiency in PowerBI and demonstrated expertise in creating interactive and insightful dashboards. Solid understanding of data analysis techniques, SQL, and data visualization best practices. Excellent analytical skills with the ability to translate complex data into actionable insights. Experience in gathering and documenting business requirements from stakeholders. Strong communication and collaboration skills to work effectively with cross-functional teams. Ability to follow clear guidelines and to ensure adherence to all compliance policies and procedure We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Location - Gurugram (On Site) Client Service Analyst plays a pivotal role in bridging the gap between business objectives and technological solutions. They analyze data, identify trends, and translate insights into actionable strategies that drive business growth and efficiency. With strong analytical skills and business acumen, they collaborate with stakeholders to gather requirements, design solutions, and optimize processes. Client Service Analyst are instrumental in making informed decisions, improving operational performance, and delivering value to clients and stakeholders. Responsibilities: Collaborate with stakeholders to understand business needs and requirements for data analysis and reporting. Design, develop, and maintain PowerBI dashboards and reports that provide actionable insights and support decision-making. Perform data analysis, data modeling, and data cleansing to ensure data accuracy and reliability. Identify trends, patterns, and correlations in data to uncover business opportunities and challenges. Create and automate data visualizations, KPIs, and performance metrics dashboards using PowerBI. Conduct regular data quality checks and troubleshoot data-related issues as needed. Present findings, analysis, and recommendations to stakeholders in a clear and concise manner. Collaborate with IT teams to integrate data sources, optimize data infrastructure, and ensure data governance and security. Provide training and support to end users on using PowerBI dashboards effectively. Your profile: You will be part of a team that is committed to leveraging data-driven insights to drive strategic decision-making and enhance business performance. We are seeking an experienced Business Analyst with expertise in creating PowerBI dashboards to join our team and contribute to our ongoing success. While you have a great attention to detail, you can look at different perspectives, see through complexity and summarize issues clearly. What is important to us, is that you are a team player with a flexible mindset and dares to let your person show. Further we are looking for a candidate with the following professional competencies: Proven experience as a Business Analyst with 3-5 years of experience. Strong proficiency in PowerBI and demonstrated expertise in creating interactive and insightful dashboards. Solid understanding of data analysis techniques, SQL, and data visualization best practices. Excellent analytical skills with the ability to translate complex data into actionable insights. Experience in gathering and documenting business requirements from stakeholders. Strong communication and collaboration skills to work effectively with cross-functional teams. Ability to follow clear guidelines and to ensure adherence to all compliance policies and procedure We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Location - Gurgaon (Onsite) About the job Are you passionate about pursuing your career in trade settlement filed in one of the best investment banking firm across the industryIn that case, we might have the right opportunity for you! In SAXO, the team focuses on portfolio transfers of our clients along with the life cycle of trade settlements from the middle office to back office. The team is responsible for the processing of trade settlements and deals with products like equity, fixed income and derivatives. Responsibilities Monitor client s request to transfer the portfolio Establish best practises around the transfer process Monitoring and resolving trade management exceptions by interacting with clients, brokers & other Ops teams Effective pre-matching & fails management tasks to ensure timely settlement of trades with counterparties. Delivering transactions in agreed timeframes, as per SLA s whilst improving quality of processing, reducing errors and inculcating the zero-error culture Investigating and resolving discrepancies of positions (cash and securities) in the firm s books and records. Developing and maintaining strong relationships with all stakeholders Your profile We are looking for an enthusiastic and committed individual who is looking to operate in a dynamic working environment where communication and teamwork skills are essential. Exceptional client service and relationship building are required to interact with our clients and the team. 1- 2 yrs total experience required. Knowledge of Trade life cycle and Stock Transfer/Settlement. The candidate should have a control focus and be achievement orientated to produce results to ensure that all risk is mitigated. Exceptional client service and relationship building are required to interact with our clients and the team. Deadlines within this role are very strict with zero tolerance. Prompt escalation and clear communication is paramount. Be flexible to work in different shifts according to the organizational requirement We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Location - Gurgaon (Onsite) About the job Join as a Team Lead Offboarding and Client Exit, ensuring compliance with regulatory requirements, maintaining high standards of client service and uphold our reputation for excellence. Responsibilities Lead and manage the Offboarding and Client Exit team, providing guidance, support, and development opportunities. Oversee the entire client offboarding process, ensuring all procedures are followed accurately and in a timely manner. Coordinate with internal departments such as Compliance, Legal, and Operations to ensure all client exit activities meet regulatory and company standards. Develop and implement strategies to improve the offboarding process, focusing on efficiency and client experience. Monitor and report on key performance indicators related to client exits, identifying areas for improvement. Handle complex client exit cases, providing solutions and ensuring a smooth transition. Maintain up-to-date knowledge of industry regulations and best practices related to client offboarding. Foster a culture of continuous improvement within the team, encouraging innovation and proactive problem-solving. Act as a point of escalation for client issues, resolving them promptly and effectively. Ensure all documentation and client communications are accurate, clear, and professional. Your profile As a person you are known for your outmost professionalism, integrity and trustworthiness. You are a curious, collaborative and outgoing person that thrives in different environments. Total required experience of 7-12 years. Excellent communication and interpersonal skills. Experience of Team leadership and managing projects / improvement initiatives across various functions is required. Strong understanding of client life cycle and ability to work with complex situations Strong Excel, PowerPoint skills It will be an advantage if you have knowledge or hands-on experience within some of the following areas: Experience with process improvement methodologies such as Lean or Six Sigma. Familiarity with CRM and client management systems. Familiarity with Data protection regulations globally We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Location - Gurgaon (Onsite) About the job Join as a Team Lead Offboarding and Client Exit, ensuring compliance with regulatory requirements, maintaining high standards of client service and uphold our reputation for excellence. Responsibilities Lead and manage the Offboarding and Client Exit team, providing guidance, support, and development opportunities. Oversee the entire client offboarding process, ensuring all procedures are followed accurately and in a timely manner. Coordinate with internal departments such as Compliance, Legal, and Operations to ensure all client exit activities meet regulatory and company standards. Develop and implement strategies to improve the offboarding process, focusing on efficiency and client experience. Monitor and report on key performance indicators related to client exits, identifying areas for improvement. Handle complex client exit cases, providing solutions and ensuring a smooth transition. Maintain up-to-date knowledge of industry regulations and best practices related to client offboarding. Foster a culture of continuous improvement within the team, encouraging innovation and proactive problem-solving. Act as a point of escalation for client issues, resolving them promptly and effectively. Ensure all documentation and client communications are accurate, clear, and professional. Your profile As a person you are known for your outmost professionalism, integrity and trustworthiness. You are a curious, collaborative and outgoing person that thrives in different environments. Total required experience of 7-12 years. Excellent communication and interpersonal skills. Experience of Team leadership and managing projects / improvement initiatives across various functions is required. Strong understanding of client life cycle and ability to work with complex situations Strong Excel, PowerPoint skills It will be an advantage if you have knowledge or hands-on experience within some of the following areas: Experience with process improvement methodologies such as Lean or Six Sigma. Familiarity with CRM and client management systems. Familiarity with Data protection regulations globally We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Location - Gurgaon (Onsite)Responsibilities Configure and support reconciliations in FIS Intellimatch/Data Integrity manager application.Analyze and understand complex project requirements, including ISO20022 Migration.Work with MS SQL server complex queries, stored procedures, functions..Implement and manage PowerBI dashboards and reports to provide actionable insights and improve decision-making.Work closely with development, operations and project teams to ensure priorities are developed, tested and implemented to requirements.Production support of reconciliations applications. Troubleshoot and resolve issues related to reconciliation processes and data management.Lead complex technology initiatives. Oversee and manage significant technology projects that have a wide-reaching impact across the company.Develop standards and best practices: Play a key role in creating and promoting company wide guidelines for developing complex, large-scale technology solutions.Your profile As our new IntelliMatch Senior Developer, your tasks will include designing and developing reconciliation solutions, optimizing data processing, managing projects, and collaborating with cross-functional teams to implement efficient solutions. Required skill below :Experience: 7+ years of experience with reconciliation product FIS Intellimatch/Data Integrity manager preferred.Technical Skills: Proficiency in IntelliMatch, Nextgen, SQL, Batch Scripts, powershell scripts and Crystal Reports. Experience in MA SQL server complex database queries, stored procedures and knowledge of Preprocessing database. Experience with ISO20022 swift formats and how to process it in Intellimatch.Data Analytics: Hands-on experience with PowerBI for data visualization and reporting.Communication Skills: Excellent verbal and written communication skills.Issue Resolution: Should have good analytical skills. Self-motivated to take ownership of assigned work.Leadership: Comfortable with communicating and taking the lead, and willing to challenge the status quo when necessary.Team Prioritization: Support the identification of team priorities based on the criticality of the items. Experience in production support for Intellimatch preferred.Attention to Detail: Great attention to detail, ability to look at different perspectives, see through complexity, and summarize issues clearly.

Job Title: Senior Client Service Associate Location: Gurgaon Team: Global Service Processing, Client Services The Senior Associate, Global service processing (GSP), plays a crucial role in managing and executing client-related processes, particularly focusing on bulk updates, deceased and bankruptcy cases, Client account terminations and GDPR compliance activities. This position requires a detail-oriented professional with strong analytical skills and a deep understanding of regulatory requirements. Key Responsibilities: Bulk Updates Management: Coordinate and execute bulk updates to client records, ensuring accuracy and compliance with internal policies. Collaborate with IT and other departments to ensure all bulk requests are processed correctly . Deceased and Bankruptcy Case Handling: Manage and process cases involving deceased clients and bankruptcies, ensuring all legal and procedural requirements are met. Liaise with legal teams, external partners, and family members to facilitate smooth transitions and resolve any issues. GDPR Compliance Activities: Ensure all client data management activities like DSAR, FSCS, Individual rights, comply with GDPR and other relevant data protection regulations. Client Offboarding / Account Terminations: Ensure the entire client offboarding process is executed with diligence and procedures are followed accurately and in a timely manner. Coordinate with internal departments such as Compliance, Legal, and Operations to ensure all client exit activities meet regulatory and company standards. Client services: Address client inquiries and concerns promptly, ensuring a high level of client satisfaction. Processing client requests through CRM tickets through collaboration with internal operations. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness. Stay updated on industry trends and regulatory changes to ensure best practices are followed. Qualifications: Bachelor s / Masters degree in Business Administration, Finance, or a related field. Minimum of 3-5 years of experience in client services or Operations, preferably within the financial services industry. Strong understanding of GDPR and other data protection regulations. Experience of working with Global organizations and multiple time zones Experience with CRM and client management systems. Strong understanding of Client life cycle processes Ability to work independently and as part of a team in a fast-paced environment. Preferred Skills: Knowledge of legal processes related to deceased and bankruptcy cases. Excellent communication and interpersonal skills. Strong problem-solving skills and attention to detail Advanced Excel We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future! How to apply : Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Job Title: Senior Client Service Associate Location: Gurgaon Team: Global Service Processing, Client Services The Senior Associate, Global service processing (GSP), plays a crucial role in managing and executing client-related processes, particularly focusing on bulk updates, deceased and bankruptcy cases, Client account terminations and GDPR compliance activities. This position requires a detail-oriented professional with strong analytical skills and a deep understanding of regulatory requirements. Key Responsibilities: Bulk Updates Management: Coordinate and execute bulk updates to client records, ensuring accuracy and compliance with internal policies. Collaborate with IT and other departments to ensure all bulk requests are processed correctly . Deceased and Bankruptcy Case Handling: Manage and process cases involving deceased clients and bankruptcies, ensuring all legal and procedural requirements are met. Liaise with legal teams, external partners, and family members to facilitate smooth transitions and resolve any issues. GDPR Compliance Activities: Ensure all client data management activities like DSAR, FSCS, Individual rights, comply with GDPR and other relevant data protection regulations. Client Offboarding / Account Terminations: Ensure the entire client offboarding process is executed with diligence and procedures are followed accurately and in a timely manner. Coordinate with internal departments such as Compliance, Legal, and Operations to ensure all client exit activities meet regulatory and company standards. Client services: Address client inquiries and concerns promptly, ensuring a high level of client satisfaction. Processing client requests through CRM tickets through collaboration with internal operations. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness. Stay updated on industry trends and regulatory changes to ensure best practices are followed. Qualifications: Bachelor s / Masters degree in Business Administration, Finance, or a related field. Minimum of 3-5 years of experience in client services or Operations, preferably within the financial services industry. Strong understanding of GDPR and other data protection regulations. Experience of working with Global organizations and multiple time zones Experience with CRM and client management systems. Strong understanding of Client life cycle processes Ability to work independently and as part of a team in a fast-paced environment. Preferred Skills: Knowledge of legal processes related to deceased and bankruptcy cases. Excellent communication and interpersonal skills. Strong problem-solving skills and attention to detail Advanced Excel We get curious people invested in the world When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo - no matter which role you take on. You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense. At Saxo we don t just offer a job - we offer an opportunity to invest in your future!