02 03 years of experience in selling Critical Care & Cardiology equipment. Qualification: Degree in Electronics/Biomedical Advanced courses in Sales if any Job Description : Result oriented Able to achieve assigned targets Sound knowledge of Critical care & Cardiology equipment s. Able to handle clinical discussions with end users. Handling sales calls from the first level till the closure of the order. Handling demonstration of products. Excellent communication & Interpersonal skills.

Installation progress follow up (order, location, and allocation) Regional Coordination (installation, repair, installation planning) Documentation (sales order, installation repair, submission of AMC letter to customer trading) MIS (weekly/ monthly report) Installation progress (complete, incomplete) (planning, action) CRM verification open and close installation Govt order service installation and support tracking, PMD coordination Installation progress and field feedback Letters to govt customer, reply and record Govt major installation- AMC progress, PMS tracking Coordination with tender team for service tender, BG, Perf. Online orders, changes, track.

Qualification: B.E/ B.TECH/BIO MEDICAL ENGINEER Defining and managing service level agreements with customers Directing service tasks, monitoring the progress of current projects/installation, and managing service team members to ensure the team s objectives. Handling customer complaints. Ensuring the sub-ordinate addressing the problem/complaints and providing of solution to customers. Maintaining strong relationships with customers, Service dealers. Assigning tasks to Engineers, service dealer throughout each workday that are based on CRM, Manpower availability and customer priority Auditing work and customer service to ensure the company s high standards, efficiency, and servicing goals to meet. Helping to train new engineers in company procedures, handling on product knowledge incl. Technical and applications. Excellent leadership, communication, and customer service skills. Computer literacy, good organizational skills and Strong creative thinking and problem-solving skills. Service revenue & collection. The ability to work under pressure and handle stress.