Seller Success Manager

Job Description

Job Title: Seller Success Manager Location: Bangalore Position Type: Full-Time Job Summary: We are seeking an experienced and dynamic Seller Success Manager to join our team. The ideal candidate will be responsible for managing and nurturing relationships with our sellers, driving their growth and success on our platform. This role requires a proactive individual with a strong background in business development, sales or account management. Key Responsibilities: Seller Relationship Management: Serve as the primary point of contact for sellers, building and maintaining strong relationships to facilitate their success on our platform. Revenue Growth: Develop and implement strategies to sustain and grow seller relationships, translating into increased revenue and mutual success. Account Advisory: Advise sellers, particularly key accounts, on market trends and provide tailored solutions to enhance their performance and competitiveness. Issue Resolution: Address and resolve day-to-day issues faced by sellers promptly, ensuring a seamless experience on our platform. Sales Administration: Oversee sales administration functions, including operational performance reporting, process streamlining, and providing insights to senior management to enhance business relationships and customer service. Preferred Qualifications: Educational Background: Bachelors degree in business administration, Marketing, or a related field. Experience: 4-8 years of experience in business development or account management, preferably in a related industry. Decision-Making Skills: Proven ability to develop and execute strategic plans to drive seller growth and success. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey ideas and solutions. Problem-Solving Aptitude: Strong analytical and problem-solving skills, with a proactive approach to addressing challenges. Team Collaboration: Ability to work collaboratively with cross-functional teams and individuals from diverse backgrounds. Networking Ability: Demonstrated skill in building and leveraging a broad network of contacts to achieve business objectives. Planning and Organization: Strong organizational skills with a methodical approach to achieving results. Creativity and Initiative: Innovative thinker with the initiative to drive change and contribute to business growth.