Senior Account Manager

Job Description

Client Relationship Management: Build and maintain strong, long-term relationships with assigned clients to ensure high levels of satisfaction and retention. Account Growth: Identify opportunities to grow accounts through upselling, cross-selling, and strategic recommendations aligned with client goals. Project Coordination: Act as the main point of contact between the client and internal teams, ensuring timely delivery of products, services, and solutions. Performance Monitoring: Track account metrics, analyze client performance, and prepare regular reports to support business reviews and decision-making. Problem Resolution: Address client concerns or issues promptly, coordinating with relevant departments to ensure swift and effective resolution.