Senior Admission Counselor

Job Description

Job Title: Senior Admission Counselor Mode: Onsite Location: S-vyasa,Sattva Global City Bangalore Type: Full-time Responsibilities: · Lead and manage the Career Pathway Support Team, ensuring high levels of engagement and support for students. · Develop and implement conversion strategies and scripts to guide the team in assisting students with career and educational decisions. · Handle VIP student inquiries, providing personalized, high-touch career support and guidance. · Create and maintain process documentation for career pathway guidance and student engagement. · Train and mentor the team of Career Pathway Support Executives on products, techniques, and best practices. · Monitor and assess the performance of the Career Pathway Support Team, providing coaching to improve outcomes. · Provide feedback to marketing and other teams on student concerns, objections, and insights to improve engagement strategies. · Ensure that the team meets conversion goals for student engagement and applications. Requirements: · 4+ years of experience in career counseling, admissions, or student services. · Strong leadership and team management experience. · Excellent communication skills, with a focus on persuasion and engagement. · Deep knowledge of higher education programs and the student decision-making process. · Experience with CRM systems and performance metrics. · Strong problem-solving abilities and the ability to handle complex student inquiries. · Background in educational sales or admissions is preferred. Key Performance Metrics: · Team conversion rate (successful student engagements to applications). · Counselor satisfaction scores (feedback from team members on guidance and support). · Student satisfaction ratings (feedback from students on the career pathway guidance). · Process improvement implementation (success in optimizing career pathway strategies and practices). Right candidates kindly drop your resume to archana@activeedu.com / contact at 8431911131 Job Type: Full-time Pay: ₹600,000.00 - ₹900,000.00 per year Benefits: Food provided Schedule: Day shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: four plus: 3 years (Required) Language: English (Required) Location: Bangalore, Karnataka (Required) Work Location: In person