Job Description

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions. Value Preposition As part of the Independent Testing team, a controls tester serves as unbiased assessor of the organization s risk and control environment. Help the business to strengthening the enterprise-wide risk culture. The role offers a unique opportunity to assess a wide range of business processes. Job Details Position Title: Senior Advisor - Business Risk and Controls Career Level: P2 Job Category: Senior Advisor Role Type: Hybrid Job Location: Bangalore About the Team: The Enterprise Controls Assurance (ECA) team is a community of dedicated professionals committed to safeguarding our organization s risk and control environment. Our values inclusivity, transparency, and excellence drive everything we do. Join us and make a meaningful impact on our security posture. Impact This role provides an opportunity to assess the risks & controls environment that could strengthen the enterprise-wide risk culture. It is an important role in working with Enterprise Controls Assurance to assist the business in improving the organization risk culture. Key Deliverables Duties The Sr. Advisor Risk and Control will be responsible for evaluating control procedures and processes addressing operational and compliance risks for the bank. In this process they will adopt the banks control testing standard, procedures, and industry best practices. The person in this role will be responsible for updating the status of control testing, discussing delays and escalating any roadblocks to the manager. Additionally, the person in this role will assist with ad hoc and special projects. The Sr. Advisor Risk and Control in this role assumes responsibility as tester for assigned key controls on various operational and compliance risk topics and is required to test controls which are automated, manual, preventive, detective and deliver the following: Complete testing of specific number of controls allocated in a month. Ensure all risks associated with the control are adequately assessed. Ensure the quality of documentation meets the required standards. Address any Quality Assurance (QA) comments for the testing performed. Communicate the results of the control testing to relevant stakeholders and ensure necessary buy in Monitor and follow-up of remediation plans and their statuses to ensure effective risk mitigation. This role provides an opportunity to identify risks that could impede the scalability of operations and an important role in working with Bank operations to deliver solutions for challenges faced by the growth of the organization. Responsibilities: Develop narratives, flowcharts, and risk control matrix to validate their accurately describe the processes and related controls. Coordinate and complete Design Effectiveness (DE) evaluation. Coordinate, participate, and document walkthroughs to capture the end-to-end details from initiation to conclusion of controls. Interview business stakeholders to obtain the necessary information to complete control process walkthrough. Verify the control is designed appropriately to mitigate the risks. Identify gaps and/ or ineffective controls and communicate them to control owners. Coordinate and complete Operating Effectiveness (OE) evaluation. OE Testing involves obtaining the relevant population for the control, validating its completeness and accuracy, selecting sample for testing based on sampling methodology, executing test steps to confirm the control is operating effectively. Collaborate and coordinate with business stakeholders to complete testing within stipulated timeline and quality. Identify issues or ineffective controls and communicate results to the control owners. Assist with status and result reporting weekly, monthly, and quarterly. Assist with ad hoc and special projects as necessary. Specific Responsibilities: In adherence with the laid down standards and procedures update and maintain all artifacts including but not limited to narratives, flowcharts, and risk control information from RCSA, population data, etc., to support the testing work. Coordinate with the business to set up walkthroughs and obtain testing support as needed. Clearly document walkthrough, testing procedures performed and issues identified during testing. Communicate deficiencies noted, review counters and responses from business for validity, conclude final testing outcomes and track remediation efforts as needed. Track status of testing to the actual plan and report delays to supervisor and assist with management reporting. At the direction of your supervisor, assist ad hoc and special projects Skills and Qualification Functional Skills: Team Player: Support peers and department management. Problem Solving: Handle complex controls, analyze the data, and validate for accuracy and completeness. Communication: Excellent verbal, written, and interpersonal communication skills. Attention to Detail: Ensure accuracy and thoroughness in all tasks. Technical Skills: Bachelors Degree preferably in accounting or finance Experience in banking and financial services with exposure to control testing. Working knowledge of Microsoft products required Overall experience of 6 - 8 years with 4-6 year in control testing Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience. Equal Employment Opportunity FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.