Senior Associate, Billing

Job Description

About the role The Finance team at WeWork India is hiring for its Central Billing team. The CBT helps the community team focusing on driving an excellent member experience. This team report into the Accounts Receivable arm of the Controllership vertical in Finance. Key Responsibilities Ensure member query tickets are being resolved in a timely manner to ensure the highest level of member experience. Working on the cash application. Be involved in projects to improve existing processes. Comply with quality control checks, SOP and audit requirements. Coordinate for raising SR / customization Invoices on onboarding of a new member. Review of members master data and ensure accuracy of the data. Review of monthly membership invoices and finalization. Review and finalization of mid-month membership fees invoices. On time circulation of revenue related reports. Fortnightly check with the community team and AM s for notices and collections. Fortnightly review reports of accounts on hold. Review notices list / outstanding list and follow up for payments with the community and the members. Verify member move out list and ensure accuracy of payouts. Perform account reconciliation on a monthly basis. Take direction from the Team Lead to address all billing related queries. Experience & Requirements Bachelor s Degree or equivalent 2+ years of work experience with direct, related or transferable skills Financial literacy and business operations experience a plus Excellent interpersonal and networking skills Strong verbal and written communication skills Strong organization skills with the ability to multitask projects through from start to finish