Senior Associate - Customer Success

3 - 5 years

3.0 - 7.0 Lacs P.A.

Hyderabad

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Deputy DirectorITESStrategic alliancesManagementProgramme implementationMonitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

The resource will work closely with the Govt. and academia in the regions to drive on ground activity like FSP/SSC Adoption, Project based learning, Experiential learning and Industry driven internships. Job Details Location, Department Unit and Reporting Location: Hyderabad Department: IT-ITeS Sector Skills Council Nasscom Reporting To: Deputy Director Basic Functions/ Job Responsibility The resource will work closely with the Govt. and academia in the regions to drive on ground activity like FSP/SSC Adoption, Project based learning, Experiential learning and Industry driven internships. Develop strategic alliances and own relationships with various stakeholders in the states allocated: Government State and/or Central Educational Institutes Universities / Colleges / Polytechnics Government State and/or Central Educational Institutes Universities / Colleges / Polytechnics Ensure achievement of targets in geographies assigned: Academia, including OEM course and with credit equivalence. ePBL Experiential Project Based Learning And other fee-based avenues. Create proposals, concept notes, decks, documentation templates etc. for external and internal stakeholders towards achieving program milestones. Develop robust monitoring and evaluation frameworks to track program effectiveness. Prepare and update periodic reports and communication for stakeholders, highlighting key findings and recommendations for improvement. Foster effective communication within the team and with external partners. Act as a key point of contact for client inquiries and feedback. Knowledge, Skills, Qualifications, Experience Graduate from a premier institute/ Btech in computer science preferred Minimum 3 to 5 years of experience in managing complex projects, preferably multi locational projects. Proven track record of successful program implementation and achieving desired outcomes. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team in a fast-paced environment. Fluency in English is essential, additional regional language proficiency a plus. Prior experience of working in a SSC preffered

Information Technology and Business Process Management
Chennai

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