Senior Business Analyst

Job Description

Senior Business Analyst Roles And Responsibilities: - Manage the team for the Delivery and also have individual contribution for complex tasks. - Should be the escalation point for the customer and manage the customer experience. - Play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks - Possess knowledge and be a SME in areas of Software Development Lifecycle - BA Skills and/or Lending Domain, which would be then complemented by the knowledge gained from the Hotfoot Product offerings. - Work closely with Department head and plan product roadmaps, team structuring and process improvements. - Identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective - Identify a new requirement/feature built as a Customization or a Product Built - To cross reference against multiple implementation and find an existing re-usable solution and/or purpose efficient solutions - Team Management - Project & Task Planning - Built and groom team members for skills, knowledge and exposure - Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to LOS/Lending Software Solutions. - Collaborate with stakeholders to gather and document detailed business requirements. - Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams. - Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models. - Facilitate the design and development of software solutions that align with business goals, ensuring consistency with technical requirements. - Support project planning activities, including budgeting, forecasting, and variance analysis. - Perform risk analysis to identify potential obstacles and propose mitigation strategies. - Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements. - Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder updates. Required Skills: - Minimum qualification - B.Com/BBA/M.com /BMS/MBA - 7+ Years - Team Building & Training - Project/Sprint Planning and Resource Allocation - Project Management Tools - Jira/Zoho Projects - Agile Processes - Excellent communication both verbal/written - Customer Relationship Management - Technical Knowledge - Basic knowledge on components of Software-Hardware-Network Integrations knowhow - Experience with tools such as Ms Office, Google Workspace, Jira, Postman, Draw.io and Figma