Job Description

Role & responsibilities Please find below details of the role: Job Title: Senior Business Analyst Location: Remote (India Based) Shift Timing: 9 PM to 6 AM IST (US-Pacific Time Zone) About the Role: We are seeking a highly skilled Senior Business Analyst to play a crucial role in the execution of our product development initiatives. This position is designed to de-risk migration timelines by providing essential executional support to our lean product team. The Senior Business Analyst will act as a bridge between Product, Engineering, QA, and various business stakeholders, ensuring the seamless translation of product requirements into actionable development tasks. With 47+ workflows, 15+ integrations, and 44 AOP commitments to be executed over the next 4-5 months, this role is critical to maintaining project velocity and ensuring delivery success. The ideal candidate will have strong experience in Agile methodologies, Jira backlog management, and cross-functional collaboration in a fast-paced, high-stakes environment. Key Responsibilities: Requirement Breakdown & Execution: Translate high-level product requirements into detailed, executable user stories and technical specifications for the engineering team. Jira Backlog Management: Maintain, prioritize, and refine the Jira backlog, ensuring proper sequencing of features and bug fixes to optimize delivery. QA & Test Case Development: Write detailed test cases to support Quality Assurance, reducing the time product managers spend in this process. Feature Validation: Perform hands-on QA testing to ensure feature releases align with defined acceptance criteria. Monitoring & Tracking: Ensure all necessary tracking, monitoring, and analytics are in place before feature launches. Stakeholder Training & Documentation: Aid in the creation of training materials for Digital Ops, CRM, Marketing, and other business stakeholders to support successful adoption. Cross-Team Coordination: Participate in engineering ceremonies, providing guidance on requirements and addressing technical inquiries. UAT Support: Assist QA teams in their User Acceptance Testing (UAT) efforts by clarifying requirements and validating cross-team flows. Project Acceleration: Act as a force multiplier for the Product team, enabling PMs to focus on strategic requirements gathering while this role drives efficient execution. Required Qualifications: 5+ years of experience in a Business Analyst or similar role within a tech-driven environment. Strong expertise in Agile development processes and tools such as Jira, Confluence, and SQL. Experience breaking down complex technical requirements into well-structured tickets with clear acceptance criteria. Proven ability to collaborate with Engineering, QA, and Product teams in a high-speed, iterative environment. Strong analytical and problem-solving skills, with a high attention to detail. Excellent communication skills, with the ability to translate technical details for non-technical stakeholders. Experience in writing test cases and performing QA validation. Prior experience working in a high-growth, fast-paced company with competing priorities.