Senior Claims Associate

Job Description

Job Description · Candidates who have Lived/ Worked in Australia, New Zealand or Overseas are only eligible for this job. · Must be available Monday to Friday 3:30 AM to 12:30 PM IST (winters) and 4:30 AM to 01:30 PM IST (Summers) . · Previous experience within an International phone based Customer service or Call Center environment will be looked upon favorably. Required a Senior Claims Consultant/ Customer Service Associate with the ability to work in an Internationally dynamic fast paced environment. The Associate has to Deal with Australian Customers and Insurance Companies; hence must have solid communication (written and verbal) and negotiation skills. Developed PC and Customer service skills are also essential for success in this role. Responsibilities and Duties · Communication via phone and emails with Insurance Companies and Clients (current and potential) in Australia. · Other Ad hoc Administrative duties as required by the business. Required Qualifications and Skills · Lived/ Working experience in Overseas. · Excellent command of the English language (written and verbal) · Basic Computer knowledge · Experience in a Call Centre/ Customer Service/ Recoveries/ Settlements · Minimum Qualification- Should be a Graduate. · IELTS Exam scores would be a plus. · Prior International BPO Experience would be an advantage. Benefits · Job Type: Full-time Salary: 40,000 PM (Negotiable) Benefits: Work from office Schedule: Monday to Friday Experience: Total work: 3 years (Preferred) Expected Start Date: 15/06/2025 Job Types: Full-time, Permanent Benefits: Paid sick time Schedule: Monday to Friday Morning shift Supplemental Pay: Performance bonus Experience: total work: 3 years (Required) Work Location: In person