Job Description

This person will have an overall expertise and knowledge of the Microsoft 365 tenants, with a focus on administration and management that serves as a strong base for technical expertise for the Employee Digital Experience team. Knowledge and experience with Purview, retention management, and eDiscovery. Experience in administering and building automated flows and custom applications within Microsoft Power Platform (Power Apps, Power Automate). Collaborate with cross-functional teams to identify automation opportunities, understand business processes, and recommend solutions that improve efficiency and reduce manual effort. Provide training and support to end-users. Conduct thorough testing, debugging, and troubleshooting to ensure the reliability and availability of tenant features. Create comprehensive documentation of tenant configurations, ensuring knowledge transfer and future scalability. Stay up-to-date with the Microsoft 365 features and best practices to drive continuous improvement and innovation. Work collaboratively with operational teams, technical program managers, and key stakeholders to gather requirements, design solutions, and deliver on automation initiatives. All About You Proven experience administering Microsoft 365 tenants. Demonstrated experience with all tenant capabilities including collaboration tools and automation, and Copilot. Knowledge of retention and eDiscovery capabilities. Strong understanding of business processes and the ability to identify automation opportunities. Excellent problem-solving skills and attention to detail. Effective communication and collaboration skills; ability to work across diverse teams. Experience with PowerShell scripting and other command-line interfaces. Demonstrate strong analytical, troubleshooting and problem-solving skills.