Job Description

Allegis Global Solutions-An US based Staffing and Recruiting Company providing Human capital and work force management solutions to over 6000 customers globally including 90% of Fortune 500 firms. Our offering includes Managed Services (MSP) and Recruitment Process Outsourcing (RPO) We are currently hiring for Sr. Fraud Officer (International Voice Process) for a global Bank India, Location Hyderabad & Bangalore . Experience: Customer Service, Voice process, Calling, International Voice process, Sales. Role: Sr. Fraud Officer (International Voice Process) Job type: Permanent Qualifications - External Graduate in any stream or equivalent. Experience or exposure in Fraud Risk and Investigations. Knowledge in transaction monitoring and financial investigations. Excellent interpersonal skills with the ability to communicate (Verbal/Written) with customers and external parties. Highly effective in good conversational skills to engage customer. Good oral and written communication skills. Proven critical thinking, personal organizational and time management skills. Ability to learn quickly and transfer knowledge appropriately. Flexibility to work shifts in 24/7 high voice contact center environment.