Job Description

1. Job Role To increase customer satisfaction by providing efficient and effective billing procedure and cashiering in accordance with the standards of Evolve Back Resorts. 2. Job Descriptions (a) Guest Satisfaction: Meets and exceeds customer expectations by ensuring the excellent service and teamwork. (b) Service Standard: Provides prompt, courteous service by bussing, serving, and setting tables. (c) Upkeep of the area: Monitor and Upkeep all the F&B outlets. Coordinate with housekeeping for maintaining the cleanliness. (d) Team Work: Maintains a favourable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate to achieve the goal. (e) Upselling: Increasing the outlet revenue by consistent upselling. (f) Book keeping: Maintaining all the department documents. (g) Communication : Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.