Senior Key Account Manager

Job Description

Enterprise Sales Company Name-Konnect Insights Industry: SaaS / Customer Experience Location: Vidyavihar, Mumbai Experience: 5–10 Years Details About the Company - At Konnect Insights, we are transforming the way brands manage customer experience through our powerful omnichannel platform built on social listening, analytics, and reporting. We are looking for Account Executives who bring domain expertise and networks in specific verticals such as BFSI, Retail, Hospitality, FMCG, Education, or Real Estate. Your focus will be on identifying and closing new business opportunities within your vertical, positioning Konnect Insights as a strategic CX partner. Key Responsibilities 1. Lead Generation & Outreach: • Strategically identify, research, and reach out to potential clients within your specialized vertical. • Use email, LinkedIn, industry forums, events, and cold calling to initiate conversations. • Leverage your understanding of vertical-specific trends to spark interest. 2. Meeting Setup & Client Engagement: • Schedule meetings with key stakeholders and decision-makers within the target vertical. • Work closely with Solution Consultants to tailor engagement strategies. 3. Discovery & Consultation: • Conduct consultative discovery calls to understand client-specific challenges, workflows, and CX objectives. • Translate customer pain points into opportunities where Konnect Insights can deliver measurable value. 4. Product Demos & Value Mapping: • Deliver compelling, customized product demonstrations aligned to the vertical’s use cases. • Articulate the ROI and business impact of adopting Konnect Insights. 5. Pipeline & Forecasting: • Build and maintain a strong pipeline of qualified opportunities. • Keep CRM records updated with lead status, meeting notes, and deal progress. What We’re Looking For • Proven track record of new business acquisition, with deep understanding of vertical-specific needs and buying cycles. • Experience in conducting discovery, demos, and closing deals in a consultative selling model. • Strong communication and relationship-building skills across multiple stakeholders. • Ability to work cross-functionally with Marketing, Product, and Customer Success teams. • Familiarity with international/domestic markets and associated nuances is a plus. Details Why Join Konnect Insights? • Fast-growing SaaS platform in the Customer Experience space • Opportunity to own verticals and build GTM strategies from scratch • Collaborative, innovation-driven environment • Competitive compensation + performance-based incentives Note: Konnect Insights is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Show more Show less